X570 Creator and 5900x WHEA ID18

Hello.

I did a new build with a creator x570 and a 5900x.
The system is restarting itself more or less randomly.
Mostly when rendering in redshift.

The neweset bios version and the newest chipset drivers in Windows 10 are installed.

I double checked every cable and tried several bios settings.
The only way to get the system work stable is to disbale pbo. But this can not be the solition.


Is this a bios / driver issue or is the cpu broken?


The system:
Asrock Creator x570
5900x
Asus Tuf 3090 OC
Hyper X 2x32GB 3200Mhz
Samsung 960 pro M2 - 500GB
Corsair HX850i platinum PSU


Thanks!

Try flashing back to the 3.00 AMD AGESA Combo-AM4 V2 1.0.8.0 BIOS and see if you are automagically stable all of a sudden.

Dear Taco,
Thank you for the reply.

Could you please set the memory frequency to default(no overclock) to try>
We would like to know what is the cause of your problem, PBO or memory frequency.

Thank you,

Best wishes,
ASRock TSD

Dear Taco,
Thank you for the reply.

Just took X570 Creator and CPU 5900X to test, but didn't reproduce the issue.
In our lab, the system can run Prime95 smallest FFTs or play video on Youtube properly after setting the PBO to "Enable".

For this case, could you please tell us how did you reproduce the issue with your system? We will check it further.

Thank you,

Best wishes,
ASRock TSD

Thank you,

Best wishes,
ASRock TSD

Dear Taco,
Thank you for the reply.

Generally, if the system works properly with only enable XMP profile, it means that the processor and memory are compatible.

According to your verification, if the problem can be fixed by replacing the CPU, we though the problem might relate to the CPU more.

Thank you,

Best wishes,
ASRock TSD