Asrock b450m Pro4 2/4 ram slots dont work

Message Topic Search Topic Options Post Reply Create New Topic Printable Version Translate Topic

   I'm having a problem where when I put in G-skill aegis 2x8 3000mhz ram into the slot where the manual tells me to put in (a2 & b2) it wont post but when I take out b2 or put it in a1 it works? the same thing happens when I put it in a1 and b1.

Specs:gpu:Rx 590 
      cpu:Ryzen 5 3600
      motherboard: Asrock b450m-pro4
      ram:G-skill Aegis 2x8 2133-3000mhz
      power supply:evga 750 watts 80+ certified

Author	Message Topic Search Topic Options Post Reply Create New Topic Printable Version Translate Topic
Bruhman223 Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 31 Dec 2020 Status: Offline Points: 7	Post Options Post Reply Quote Bruhman223 Report Post Thanks(0) Quote Reply Topic: Asrock b450m Pro4 2/4 ram slots dont work Posted: 31 Dec 2020 at 2:17pm
	I'm having a problem where when I put in G-skill aegis 2x8 3000mhz ram into the slot where the manual tells me to put in (a2 & b2) it wont post but when I take out b2 or put it in a1 it works? the same thing happens when I put it in a1 and b1. Specs:gpu:Rx 590 cpu:Ryzen 5 3600 motherboard: Asrock b450m-pro4 ram:G-skill Aegis 2x8 2133-3000mhz power supply:evga 750 watts 80+ certified
	.

ThreeDee Members Profile Send Private Message Find Members Posts Add to Buddy List Senior Member Joined: 24 Jul 2019 Location: Billings,MT Status: Offline Points: 2396	Post Options Post Reply Quote ThreeDee Report Post Thanks(0) Quote Reply Posted: 31 Dec 2020 at 3:08pm
	Do both sticks work in A1 by themselves? Does the confirmed working stick of RAM work in A2? Is this a brand new motherboard? Double check the non-working RAM slots for debri with a magnifying glass or similar
	\|Ryzen 5 5900\|ASRock X570 Taichi-BIOS 4.60\|2x16GB HyperX Predator RGB 3200@3600 1:1 IF\|ASRock RX 6700XT\|2 x PCIe 4.0 M.2 Drives for OS & Games\|850 WTT Seasonic 80+ Titanium PSU\|Noctua NH-D15\|

Bruhman223 Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 31 Dec 2020 Status: Offline Points: 7	Post Options Post Reply Quote Bruhman223 Report Post Thanks(0) Quote Reply Posted: 31 Dec 2020 at 4:20pm
	both of them work when put in the same slot, it is also a brand new motherboard. I only just flashed a light on the b1 and b2 slots and i havent seen any dust on both of them
	.

Bruhman223 Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 31 Dec 2020 Status: Offline Points: 7	Post Options Post Reply Quote Bruhman223 Report Post Thanks(0) Quote Reply Posted: 31 Dec 2020 at 4:22pm
	the computer also seems to shutdown when putting it in b1 and b2 slots i dont know if that means anything
	.

Gene_Starwind Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 18 Dec 2020 Status: Offline Points: 12	Post Options Post Reply Quote Gene_Starwind Report Post Thanks(0) Quote Reply Posted: 31 Dec 2020 at 4:42pm
	Are you actually trying to install RAM while the PC is running?! You do not do that. EVER! That can easily damage the RAM. You might be able to add an HDD while powered up, because of SATA PnP, but RAM is not PnP.

datonyb Members Profile Send Private Message Find Members Posts Add to Buddy List Senior Member Joined: 11 Apr 2017 Location: London U.K. Status: Offline Points: 3154	Post Options Post Reply Quote datonyb Report Post Thanks(0) Quote Reply Posted: 31 Dec 2020 at 9:38pm
	try flashing the bios to latest version using only 1 stick of ram and the bios reset to defaults before flashing
	[url=https://valid.x86.fr/jpg250][/url] 3800X, powercolor reddevil vega64, gskill tridentz3866, taichix370, evga750watt gold

Bruhman223 Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 31 Dec 2020 Status: Offline Points: 7	Post Options Post Reply Quote Bruhman223 Report Post Thanks(0) Quote Reply Posted: 01 Jan 2021 at 3:40am
	no i meant that when i turn it on after it shuts down when put in those 2 slots. i never turned it on with it being on
	.

Bruhman223 Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 31 Dec 2020 Status: Offline Points: 7	Post Options Post Reply Quote Bruhman223 Report Post Thanks(0) Quote Reply Posted: 01 Jan 2021 at 6:56am
	i just noticed something else one of the case fans also dont move? i flashed the bios and nothing changed. should i just use the 2 ram slots even if its not recommended?
	.

Gene_Starwind Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 18 Dec 2020 Status: Offline Points: 12	Post Options Post Reply Quote Gene_Starwind Report Post Thanks(0) Quote Reply Posted: 01 Jan 2021 at 3:47pm
	The RAM itself might be bad. It happened to me, recently.

ThreeDee Members Profile Send Private Message Find Members Posts Add to Buddy List Senior Member Joined: 24 Jul 2019 Location: Billings,MT Status: Offline Points: 2396	Post Options Post Reply Quote ThreeDee Report Post Thanks(0) Quote Reply Posted: 01 Jan 2021 at 4:14pm
	..are you running matching sticks of RAM?
	\|Ryzen 5 5900\|ASRock X570 Taichi-BIOS 4.60\|2x16GB HyperX Predator RGB 3200@3600 1:1 IF\|ASRock RX 6700XT\|2 x PCIe 4.0 M.2 Drives for OS & Games\|850 WTT Seasonic 80+ Titanium PSU\|Noctua NH-D15\|