RX6900 Phantom Gaming not syncing with Synapse 3

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   I am having issues connecting my 6900 XT Phantom Gaming card to Razer Synapse 3, It was purchased specifically to sync up with my existing setup. 

I have no option to sync it with Chroma, other screenshots, and videos I have seen says "Chroma Connect" at the top of the Polychrome Sync window, but I only have the option for "SYNC"

It does not show in Synapse and has no option to connect to is in Polychrome Sync, I have restarted, reinstalled, and tried different versions and nothing has worked. 

I have the x570 Taichi Razer edition MB.

I was hoping it would be simple to sync but I've been unable to find a way so far.

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Radcon Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 01 Feb 2021 Status: Offline Points: 20	Post Options Post Reply Quote Radcon Report Post Thanks(0) Quote Reply Topic: RX6900 Phantom Gaming not syncing with Synapse 3 Posted: 05 Feb 2021 at 5:19pm
	I am having issues connecting my 6900 XT Phantom Gaming card to Razer Synapse 3, It was purchased specifically to sync up with my existing setup. I have no option to sync it with Chroma, other screenshots, and videos I have seen says "Chroma Connect" at the top of the Polychrome Sync window, but I only have the option for "SYNC" It does not show in Synapse and has no option to connect to is in Polychrome Sync, I have restarted, reinstalled, and tried different versions and nothing has worked. I have the x570 Taichi Razer edition MB. I was hoping it would be simple to sync but I've been unable to find a way so far.

Radcon Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 01 Feb 2021 Status: Offline Points: 20	Post Options Post Reply Quote Radcon Report Post Thanks(0) Quote Reply Posted: 13 Feb 2021 at 8:37pm
	Any chance someone could take a look at this and help a bit? Pretty disappointed to spend over £1k on a graphics card and get such little support.

Radcon Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 01 Feb 2021 Status: Offline Points: 20	Post Options Post Reply Quote Radcon Report Post Thanks(0) Quote Reply Posted: 18 Mar 2021 at 5:54pm
	Seriously nothing back on this£ I've installed the latest version of Synapse and Polychrome and still, the GPU doesn't appear in Synapse, and Polychrome doesn't have a "ChromaConnect" button just a useless "sync" option that gives me barely any options. I am not the only person having issues with this terrible software you have produced and I am right now feeling like I've been tricked into buying something that doesn't actually have the Chroma functionality.

Vyander1 Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 04 Apr 2021 Status: Offline Points: 15	Post Options Post Reply Quote Vyander1 Report Post Thanks(0) Quote Reply Posted: 04 Apr 2021 at 11:26pm
	I am actually in the same boat. I have the 6800xt taichi and nothing shows in synapse.