Blue screen and random crashes |
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mrrobot
Newbie Joined: 24 May 2021 Location: Qatar Status: Offline Points: 35 |
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Posted: 24 May 2021 at 9:50pm |
I purchased my gaming PC components last April and been facing random windows crashes and blue screen errors. At first it was occasional but now its more frequent. It is my first attempt into building my own PC.
PC info: OS: Windows 10 Pro 21H1 MB: Asrock X570 Steel Legend WIFI AX BIOS: 3.31 CPU: Ryzen 7 5800X GPU: Radeon RX6900XT Memory: G.SKILL Ripjaws V Series 16GB (2 x 8GB) 288-Pin DDR4 SDRAM DDR4 3600 (PC4 28800) Intel XMP 2.0 Desktop Memory Model F4-3600C19D-16GVRB PSU: Seasonic 850W Platinum SSD: SAMSUNG 970 EVO M.2 2280 1TB PCIe Gen3. X4 I realized my memory is not listed in the compatible (QVL) list so I tried to set the values manually using DRAM calculator and Thaiphoon but when I boot the system it immediately crashes on Windows. I have to step everything to default and then the system boots but then I would get the random crashes. I tried updating BIOS to 3.7 (latest version) and again the system immediately crashes when windows open. My question is do you think the crashes are caused by memory being incompatible? Can't it be solved by simply buying new (compatible) memory sticks? Which BIOS version should I be using for perfect and stable system based on my components? Any idea what should I be looking for based on the information given above for what is causing my random crashes and system instability? Any help is highly appreciated. |
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Xaltar
Moderator Group Joined: 16 May 2015 Location: Europe Status: Offline Points: 24653 |
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Disable XMP and test for stability. If the system is stable at 2133 then try enable
XMP and manually lower the frequency to 3000 and test again. If 3000 works try 3200 etc until you find where the system becomes unstable again. If the system is still unstable even with XMP disabled entirely then the issue may be more serious than incompatible RAM. Hopefully that is not the case however. If the system is stable with XMP enabled with a lower frequency selected then it's up to you to decide if you will just use it like this or replace the RAM with something capable of running faster. IMO, 3000 should be more than adequate to get the most out of your system when gaming etc. Faster RAM may net you a few FPS here and there but not enough to be noticeable. |
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mrrobot
Newbie Joined: 24 May 2021 Location: Qatar Status: Offline Points: 35 |
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In my BIOS there is no option to disable XMP. You can either put it on AUTO or select a profile. The profile selection is the memory stick profile and when I chose it and boot the system immediately crash at windows. I ran a memtest86 and the memory sticks failed the test with many errors (10280 errors!)
Now I am trying to make a better choice in selecting the memory. I looked at the QVL in my motherboard model and am trying to get one of the listed models. Do you have any recommendation on what I should be looking for? I am planning to get 2x16gb sticks this time and upgrade the system to 32gb. |
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Xaltar
Moderator Group Joined: 16 May 2015 Location: Europe Status: Offline Points: 24653 |
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This is a good place to start You can also try checking out the QVL lists on RAM manufacturer pages. The QVL for your board will only list a fraction of the RAM kits compatible with it. RAM QVL lists tend to be more reliable. It makes sense, it's far easier to test a handful of motherboards with each RAM model than it is to test one of each RAM model on a handful of boards. There are just so many different RAM kits out there. Edited by Xaltar - 25 May 2021 at 7:30pm |
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datonyb
Senior Member Joined: 11 Apr 2017 Location: London U.K. Status: Offline Points: 3139 |
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go into bios select set defaults and reboot this will now have xmp disabled and will be running the ram at the jedec default either 2133/2666 depending on your ram model and age |
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ThreeDee
Senior Member Joined: 24 Jul 2019 Location: Billings,MT Status: Offline Points: 2396 |
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Also .. if running only 2 sticks of RAM on a 4 memory slot motherboard that your RAM is installed in slots A2/B2
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