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TPM2-S module support on ASRock Z97 Extreme6

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rybskej View Drop Down
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    Posted: 31 Jul 2021 at 11:31am
I own two ASRock TPM2-S Nuvoton NPCT650/TCG Compliance TPM Modules recently purchased online. I installed one TPM module in my ASRock Z97 Extreme6 motherboard with bios v 2.80 (this is the latest). The manual doesn't state the motherboard is incompatible with TPM2-S (TPM V2.0) module.

In the UEFI setup, under Advanced\Trusted Computing, I have enabled:
Auto Detect Security Device
Security Device Support

but the Current Status Information is Support Turned Off remains.

When I run tpm.msc, Windows says that the Compatible Trusted Platform Module (TPM) cannot be found on this computer. Verify that this computer has a 1.2 TPM or later and it is turned on in the BIOS.

I reset the BIOS, reinstalled the other module, enabled the TPM module in the gpedit.msc, but it doesn't work.


Any thoughts or suggestions would be appreciated.

Thanks.
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