Bios does not support TPM 2.0 |
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dpritipalsingh
Newbie Joined: 08 Aug 2021 Status: Offline Points: 80 |
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Posted: 08 Aug 2021 at 4:59pm |
Hello,
I bought an ASRock TPM2-S Nuvoton NPCT650/TCG Compliance TPM Module from Ebay on the internet. I installed the TPM module in my ASRock B85M Pro4 motherboard with beta bios v2.60 (this is the latest). It also didn't work wit bios v2.50. The manual doesn't say that mobo is not compatible with TPM2-S (TPM V2.0) module. In the UEFI setup, under Advanced\Trusted Computing, I have enabled: Auto Detect Security Device Security Device Support I also enabled Secure Boot and Installed the Keys. but the Current Status Information is Support Turned Off remains. When I run tpm.msc, Windows says that the Compatible Trusted Platform Module (TPM) cannot be found on this computer. Verify that this computer has a 1.2 TPM or later and it is turned on in the BIOS. Can you please add support to the BIOS for this TPM 2.0 module? Thanks, Boyke |
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dpritipalsingh
Newbie Joined: 08 Aug 2021 Status: Offline Points: 80 |
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First time posting here. I didn't see the sticky post:
http://forum.asrock.com/forum_posts.asp?TID=19151&title=tpm-2-0-support-and-windows-11-intel Guess there is no TPM2.0 support for this old motherboard. |
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dpritipalsingh
Newbie Joined: 08 Aug 2021 Status: Offline Points: 80 |
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ASRock Support Rocks!!!
I have just received BIOS 2.50K from ASRock Support The Netherlands. It works. The TPM 2.0 module is detected in UEFI BIOS and Windows 10. Boot process takes a bit longer, but nothing problematic. However Secure Boot is not detected in Windows, despite being enabled in the BIOS and installing factory keys in BIOS. |
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dpritipalsingh
Newbie Joined: 08 Aug 2021 Status: Offline Points: 80 |
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Forgot to mention my CPU is i5-4460.
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eaube
Newbie Joined: 29 Aug 2021 Location: Canada Status: Offline Points: 45 |
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I've got the same problem here with my Z87E-ITX, I enabled the TPM in UEFI BIOS but Windows 10 says TPM 2.0 not detected. My BIOS is on P2.50. I saw that someone's post on the internet that he received BIOS 2.70A from support and it caused long boot time, maybe they've fixed it by now.My system is a core i5 4570S.
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noelman8
Groupie Joined: 30 Oct 2020 Status: Offline Points: 547 |
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what version of TPM do you really have for your Z87E-ITX board, eaube? maybe it's TPM 1.2 and not 2.0; that's why TPM2 is not recognized in Win10 |
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eaube
Newbie Joined: 29 Aug 2021 Location: Canada Status: Offline Points: 45 |
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I added a Asrock TPM2-S module to my board and enabled it in BIOS and it will not activate and also cannot be seen by Windows 10.
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dpritipalsingh
Newbie Joined: 08 Aug 2021 Status: Offline Points: 80 |
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You need to contact Asrock Support and request a modified BIOS for your motherboard. Once you have flashed it with the new BIOS, it will detect the TPM chip.
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eaube
Newbie Joined: 29 Aug 2021 Location: Canada Status: Offline Points: 45 |
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Thank you for the info, I will do that.
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hardeep0607
Newbie Joined: 29 Nov 2021 Status: Offline Points: 15 |
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You can try enabling the TPM on the BIOS and check if this works for you.
??Here you need to get into BIOS by pressing the F2 or Del key continuously when the PC boots ??Once you get into BIOS, then click on the Advanced/Security section ??Search for the TPM feature then click on the Enable icon. If this won?™t work for you then update the TPM firmware & BIOS. In this case, search for your model firmware updates, download and install them. To know more follow the steps given here: https://www.pcerror-fix.com/tpm-device-not-detected |
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