ASrock Z75 Pro3 - Strange Memory Problem

Hi,

Edited by fmofmofmo - 13 Feb 2016 at 11:16am

fmofmofmo wrote: Hi, I have strange problem with my motherboard (ASRock Z75 Pro3). I have 4 identical memory stick - 4 x 4Gb Patriot 1866 DDR3. If I populated all 4 memory slot, the BIOS only show 8Gb (A1 and B1 are set as empty in BIOS) at only 1333Mhz. The weird part is if I select System Browser in main screen BIOS, I can see all 4 DIMM at the correct speed (1866Mhz).  If I remove all memory stick and put only two memory stick in slots A1 and B1, BIOS show 8Gb of RAM so those two memory slots are functionning, it's not a hardware problem. I can't find a way to correct the problem I have the lastest BIOS update (2.00) and try couple of clear CMOS with no result. Thank for your help

Did you buy the four sticks of Patriot memory together as one kit of four? Or are they two kits of two sticks, or something else?

You did not say, but do two stick work in slots A2 and B2? I think they do given what you said.

Every time you add or remove memory sticks, you must clear the CMOS/BIOS before you start the PC again.

What is the exact model name and number of your memory? You might have a memory compatibility problem.

The highest speed of your memory, 1866, is normally not set automatically in the BIOS. The default speed of any memory is usually slower than the highest speed. A default speed of 1333 would be right for many models of DDR3 memory.

The memory speed shown in System Browser is read from data on the memory, and is not necessarily the speed the memory is actually running at. The true memory speed is shown in the BIOS, and by programs in Windows like CPU-Z.

Does this memory have an XMP profile? It seems like it probably does. Did you ever select the XMP profile in the BIOS?

Using four sticks of memory might need more memory voltage than using two sticks. Have you looked at the settings for Memory speed, memory voltage, and XMP profile in the BIOS?

Does your BIOS have options for VCCSA and VCCIO?

How much memory does Windows tell you is in the PC when you check that?

Did you buy the four sticks of Patriot memory together as one kit of four? Or are they two kits of two sticks, or something else? Two kit of 2 sticks

Edited by fmofmofmo - 15 Feb 2016 at 3:32am

Did you place one pair and then the other? What were the results?

What I really need is captures of CPU-z's Memory and SPD tabs for each stick.

wardog wrote: wardog wrote: What I really need is captures of CPU-z's Memory and SPD tabs for each stick. Easiest to do using only two sticks at a time. Put all four instances of CPU-z open on the desktop and make one grab for each pair.