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Asrock H510 Pro BTC+ ERROR

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activoads View Drop Down
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Joined: 13 Jan 2022
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    Posted: 13 Jan 2022 at 4:31am
Hello,

I have a new motherboard H510 Pro BTC+, when i turn on the motherboard it gives me 5 beeps, when i take the GPU out it runs normally.

I tried 3 GPUs already and all the same i get 5 beeps without screen or anything.

I did update the bios already.

Need Help.

BTW, on the motherboard i plugged not all the molex cables only two.
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ASRock_TSD View Drop Down
ASRock_Official
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Post Options Post Options   Thanks (0) Thanks(0)   Quote ASRock_TSD Quote  Post ReplyReply Direct Link To This Post Posted: 14 Jan 2022 at 6:00pm
Hi activoads,

Thank you for your post.

5 beeps error code means the problem may be related to the CPU or the system not detect video output.

Please verify by the below suggestions.
1. Make sure the video cable is connected to the graphic card.
2. Clear CMOS by referring to the user manual page. 16.
User manual: https://download.asrock.com/Manual/H510%20Pro%20BTC%2b.pdf
3. Only install CPU, PSU, Cooler, RAM, Graphics card to check if the system can boot into BIOS setup.
4. Install one stick RAM on each slot by turns to repeat suggestion 2 to check if the problem relates to a specific RAM stick or slot.
5. If possible, please use other CPUs and RAM to cross-test to check if the problem relates to the compatibility of the memory and CPU.

Also, about the Molex connector, please refer to our below link to check our recommendation setup.
https://www.asrock.com/support/faq.asp?id=503

All the best,
ASRock TSD
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