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Polychrome not detecting 6700 XT GPU |
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MartinM 
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Joined: 16 Jul 2023 Status: Offline Points: 15 |
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 Topic: Polychrome not detecting 6700 XT GPUPosted: 16 Jul 2023 at 12:17am |
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Hi,
when I try to run the update I get a "Can´t find adapter" and "Update Fail" message. Driver version for my RX6800 is 31.0.14037.17019. |
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OwlyEagle
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Joined: 28 Jun 2023 Status: Offline Points: 65 |
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Posted: 28 Jun 2023 at 2:10am |
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Getting update fail for my taichi 6800 xt
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ASRock_TSD
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Joined: 20 Mar 2015 Status: Offline Points: 8907 |
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Posted: 07 Mar 2023 at 11:48am |
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Dear Matko_st,
Thanks for the reply. Kindly fill out the form at the following link the technical support from ASRock shall provide further assistance on this. https://tw.asrock.com/events/tsd.asp With thanks, ASRock TSD |
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matko_st
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Joined: 04 Mar 2023 Status: Offline Points: 30 |
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Posted: 06 Mar 2023 at 10:50pm |
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I did all you said and now polychrome is showing my graphic card is rx 590 instead of phantom gaming xt 6750 and I cant control RGB's.
My old graphic card was rx 580 (and not 590), but I installed drivers for 6750 immediatelly after I bought it. I dont know if old graphic card drivers files are still somewhere around and causing problem maybe? Best regards! |
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ASRock_TSD
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Joined: 20 Mar 2015 Status: Offline Points: 8907 |
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Posted: 06 Mar 2023 at 4:05pm |
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Dear Matko_st,
Please refer to the following link for the correct graphics card LED firmware. https://www.asrock.com/support/faq.asp?id=524 With thanks, ASRock TSD |
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matko_st
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Posted: 04 Mar 2023 at 7:24pm |
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I just bought RX 6750 xt Phantom Gaming card and I have same problem, polychrome don't see it. Do you have firmware for it please?
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ASRock_TSD
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Joined: 20 Mar 2015 Status: Offline Points: 8907 |
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Posted: 17 Feb 2023 at 11:58am |
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Dear EuphoricTribble,
Please try the link below for the FW: https://download.asrock.com/TSD/Desktop/Tool/RGB FW/RX6800 PGD 16GO.zip With thanks, ASRock TSD Edited by ASRock_TSD - 17 Feb 2023 at 11:59am |
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EuphoricTribble
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Posted: 16 Feb 2023 at 1:03pm |
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I'm having a similar issue with my RX 6800 Phantom Gaming D 16G OC. Can I have the firmware driver for that?
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ASRock_TSD
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Posted: 18 Jan 2023 at 9:32am |
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Dear LeonS1006,
Thank you for posting, please try the link below for the RX6700XT PGD 12GO RGB FW. https://download.asrock.com/TSD/Desktop/Tool/RGB%20FW/RX6700XT%20PGD%2012GO.zip With thanks, ASRock TSD |
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LeonS1006
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Joined: 15 Jan 2023 Location: Germany Status: Offline Points: 15 |
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Posted: 15 Jan 2023 at 4:05am |
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Hello, the link for the RX6700Xt does not work anymore. Do you have a new one so i might fix my problem? Thank you.
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