Polychrome not detecting 6700 XT GPU

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   Dear Apc01352,

Thank you for posting your query to the ASRock forum.

We are currently making the RGB firmware, kindly stay tuned. 

With thanks,
ASRock TSD

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ASRock_TSD Members Profile Send Private Message Find Members Posts Add to Buddy List ASRock_Official Joined: 20 Mar 2015 Status: Offline Points: 8532	Post Options Post Reply Quote ASRock_TSD Report Post Thanks(0) Quote Reply Posted: 09 Feb 2022 at 5:39pm
	Dear Apc01352, Thank you for posting your query to the ASRock forum. We are currently making the RGB firmware, kindly stay tuned. With thanks, ASRock TSD

apc01352 Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 19 Mar 2021 Location: New York Status: Offline Points: 105	Post Options Post Reply Quote apc01352 Report Post Thanks(0) Quote Reply Posted: 05 Feb 2022 at 11:59pm
	I just purchased the phantom gaming d 6700xt. Two issues: as stated in the title, polychrome will not detect the GPU. The RGB is stuck on purple/blue which i believe are the opening colors of the RGB rainbow. Also, fan speed cannot be detected by monitoring software. Motherboard (PG velocita) has most recent bios. Polychrome is on version 2.0.94 I had this exact same issue with my phantom gaming d 5700xt and was provided the below instructions and software. Is there a similar fix for this card? Regarding your question, kindly refer to the following: 1. Boot up the system and install the graphics card driver. 2. Download the following tool and unzip it. https://download.asrock.com/TSD/Desktop/RGBFW/GPU/RX5700XT_PGD.zip 3. Run command prompt as Administrator. 4. Go to the directory of where the tool is located. e.g. Type cd (Directory of the RX5700XT_PGD file) 5. Run the update tool by typing "Update_RX5700_PG.cmd" 6. The update process may take a while. 7. When the message "Update Pass" shows up, it means that the graphics card firmware has been flashed successfully. 8. Please turn on the RGB software and check if the RGB can be controlled properly. https://download.asrock.com/Utility/RGB/PolychromeRGB(v2.0.94).zip