X570 Taichi : can't install windows |
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Boomer
Newbie Joined: 14 Feb 2022 Status: Offline Points: 185 |
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I uploaded a video of a windows install :
https://www.youtube.com/watch?v=OojjbtrkpYY At minute 3:33, you can see "apparaten voorbereiden", which means that Windows is initiating/detecting devices. Is this when Windows is installing the drivers ? Because this is when the pc freezes. When I got the new motherboard today, Asrock support told me that if the problem happens again I should send my CPU for RMA But how can the CPU be the problem if it works perfectly when LAN is disabled ? |
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kerberos_20
Senior Member Joined: 06 Dec 2017 Location: czech republic Status: Offline Points: 3657 |
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I did quick look
your PC did indeed freeze during intel network driver installation driver got installed and during device restart system freezed
as that log got corrupted there, dvi: {Restarting Devices exit} with timestamp instead of that gibberish should be there you say it happens with another mainboard too, i dont think i can help you with this one https://event.asrock.com/tsd.asp try support |
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Boomer
Newbie Joined: 14 Feb 2022 Status: Offline Points: 185 |
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You can find the zip here :
https://www.mediafire.com/file/kvfzaeqhuuwlalc/drive-download-20220221T230631Z-001.zip/file |
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kerberos_20
Senior Member Joined: 06 Dec 2017 Location: czech republic Status: Offline Points: 3657 |
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you can share link here
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Boomer
Newbie Joined: 14 Feb 2022 Status: Offline Points: 185 |
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Sorry I took so long, but I RMA'd the board and got a new one.
Unfortunately, same problem..! I copied the logs to my google drive. Can I send them to you in a zip file or something ? |
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kerberos_20
Senior Member Joined: 06 Dec 2017 Location: czech republic Status: Offline Points: 3657 |
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here if i take a peak on mine logs:
! sto: Unable to open configuration key for driver package 'oem3.inf'. Error = 0x00000002 ! sto: Unable to open configuration key for driver package 'oem9.inf'. Error = 0x00000002 ! sto: Unable to open configuration key for driver package 'oem4.inf'. Error = 0x00000002 ! sto: Unable to open configuration key for driver package 'oem30.inf'. Error = 0x00000002 ! sto: Unable to open configuration key for driver package 'oem20.inf'. Error = 0x00000002 ! sto: Unable to open configuration key for driver package 'oem32.inf'. Error = 0x00000002 ! sto: Unable to open configuration key for driver package 'oem8.inf'. Error = 0x00000002 sto: Driver package 'oem2.inf' including 'xboxgip.inf' needs reconfiguration. sto: Driver package 'oem10.inf' including 'xboxgip.inf' needs reconfiguration. ! sto: Unable to open configuration key for driver package 'oem12.inf'. Error = 0x00000002 ! sto: Unable to open configuration key for driver package 'wpdfs.inf'. Error = 0x00000002 ! sto: Unable to update all dependent driver configurations. Error = 0x00000002 which is pretty much corrupted files xD but ya everything is there |
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kerberos_20
Senior Member Joined: 06 Dec 2017 Location: czech republic Status: Offline Points: 3657 |
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it should be there, even if you connect some usb device later on, everything gets logged
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Boomer
Newbie Joined: 14 Feb 2022 Status: Offline Points: 185 |
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Ok, I will look for the log and post it here. However, I installed Windows with the LAN disabled (can't install with LAN enabled). So there will not be a reference in the log about the LAN I think, no ? |
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kerberos_20
Senior Member Joined: 06 Dec 2017 Location: czech republic Status: Offline Points: 3657 |
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can you check that setupapi.log in inf folder what it says?
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Boomer
Newbie Joined: 14 Feb 2022 Status: Offline Points: 185 |
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I have disabled the LAN controller in the bios and now I can install + run Windows..
When I enable the LAN controller again afterwards, windows won't boot up |
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