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Loose Heat Sink? |
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Hydrad 
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Joined: 02 Mar 2016 Location: California Status: Offline Points: 4 |
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 Topic: Loose Heat Sink?Posted: 02 Mar 2016 at 11:33am |
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I just received my Extreme 7+ motherboard. I opened up the motherboard box and there is a large copper plate, that looks like a heat sink, that is under the black plastic piece that has the name ASROCK on it. The copper plate is loose and is just slides back and forth. Is this the way its supposed to be, or has the copper plate broken loose?
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Xaltar
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Joined: 16 May 2015 Location: Europe Status: Offline Points: 25073 |
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Posted: 02 Mar 2016 at 2:06pm |
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If anything is loose return the board, it has obviously been mishandled during shipping. Never take a chance on a new product.
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parsec
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Joined: 04 May 2015 Location: USA Status: Offline Points: 4996 |
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Posted: 02 Mar 2016 at 3:44pm |
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That sounds like the Z170 chipset heatsink assembly has fallen apart for some reason.
As said above, return that board, it is damaged or defective from the factory. |
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Hydrad
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Joined: 02 Mar 2016 Location: California Status: Offline Points: 4 |
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Posted: 02 Mar 2016 at 3:47pm |
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Thanks.
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