asrock H110M-HDV not work front panel usb

yes, I clearing CMOS, not work front usb

Did you try clearing CMOS?

If that does not help you then you can contact tech support directly here. By the sound of it the problem is not nonfunctional ports but rather compatibility issues with certain device types. If this is so then tech support is your best option to get the issue resolved.

A photo isn't necessary Wink

Nice case choice by the way Thumbs Up

Please understand that we have no way of knowing the experience level of a forum member so I must cover the basics in case your level of understanding is low. Many people purchase prebuilt systems and have no idea what goes on inside their case.

Now that we have determined that the cables are indeed connected correctly we can proceed with other troubleshooting steps.

From the Speccy screenshot you posted you are using Windows 7 64, an i3 6100 (I am guessing by the clock speed) and a GTX 750ti with your ASRock H110M-HDV board. This is all helpful to know, especially the OS version.

Have you installed the USB drivers for windows 7 64? If not you can get them here.

If the drivers are in fact already installed then check to see if the front USB ports are providing power to the devices connected to them. If not then check that the devices being connected are properly connected, sometimes front panel USB ports can be very tight when new and prevent devices from properly being seated in the port. If the devices are being powered but not being detected then you can try clearing CMOS or restoring factory defaults in your BIOS to rule out any potential settings that could be disabling or affecting the front panel USB headers.

Let me know how it goes. If none of this helps we will have to dig deeper.

Everything is connected correctly, you need a photo?

Is this a PC you built yourself or is it one that was purchased assembled?

Every PC case with front USB ports has cables that need to be connected to the motherboard in order for the front ports to function. The picture I posted above indicates where the cable needs to be connected. The green highlighted header for USB 2 and the red highlighted header for USB 3. As you can see they connections are different for USB 2 and USB 3.

You will need to open up your case and check to be sure the front panel USB cable/s are connected to the motherboard in the correct places.

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Jurijs Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 05 Mar 2016 Location: Latvia Status: Offline Points: 17	Post Options Post Reply Quote Jurijs Report Post Thanks(0) Quote Reply Posted: 05 Mar 2016 at 6:16pm


Jurijs Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 05 Mar 2016 Location: Latvia Status: Offline Points: 17	Post Options Post Reply Quote Jurijs Report Post Thanks(0) Quote Reply Posted: 05 Mar 2016 at 6:08pm
	yes, I clearing CMOS, not work front usb

Jurijs Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 05 Mar 2016 Location: Latvia Status: Offline Points: 17	Post Options Post Reply Quote Jurijs Report Post Thanks(0) Quote Reply Posted: 05 Mar 2016 at 5:47pm
	Edited by Jurijs - 05 Mar 2016 at 7:42pm

Xaltar Members Profile Send Private Message Find Members Posts Add to Buddy List Moderator Group Joined: 16 May 2015 Location: Europe Status: Offline Points: 25253	Post Options Post Reply Quote Xaltar Report Post Thanks(0) Quote Reply Posted: 05 Mar 2016 at 5:39pm
	Did you try clearing CMOS? If that does not help you then you can contact tech support directly here. By the sound of it the problem is not nonfunctional ports but rather compatibility issues with certain device types. If this is so then tech support is your best option to get the issue resolved.


Jurijs Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 05 Mar 2016 Location: Latvia Status: Offline Points: 17	Post Options Post Reply Quote Jurijs Report Post Thanks(0) Quote Reply Posted: 05 Mar 2016 at 5:31pm
	All drivers are installed. Front panel usb 3.0 and 2.0 have power and running Logitech H-800 without any problems. It does not work usb HDD or USB flash drive Back any usb port setup usb flash or usb HDD all work Edited by Jurijs - 05 Mar 2016 at 6:39pm

Xaltar Members Profile Send Private Message Find Members Posts Add to Buddy List Moderator Group Joined: 16 May 2015 Location: Europe Status: Offline Points: 25253	Post Options Post Reply Quote Xaltar Report Post Thanks(0) Quote Reply Posted: 05 Mar 2016 at 5:10pm
	A photo isn't necessary Nice case choice by the way Please understand that we have no way of knowing the experience level of a forum member so I must cover the basics in case your level of understanding is low. Many people purchase prebuilt systems and have no idea what goes on inside their case. Now that we have determined that the cables are indeed connected correctly we can proceed with other troubleshooting steps. From the Speccy screenshot you posted you are using Windows 7 64, an i3 6100 (I am guessing by the clock speed) and a GTX 750ti with your ASRock H110M-HDV board. This is all helpful to know, especially the OS version. Have you installed the USB drivers for windows 7 64? If not you can get them here. If the drivers are in fact already installed then check to see if the front USB ports are providing power to the devices connected to them. If not then check that the devices being connected are properly connected, sometimes front panel USB ports can be very tight when new and prevent devices from properly being seated in the port. If the devices are being powered but not being detected then you can try clearing CMOS or restoring factory defaults in your BIOS to rule out any potential settings that could be disabling or affecting the front panel USB headers. Let me know how it goes. If none of this helps we will have to dig deeper.


Jurijs Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 05 Mar 2016 Location: Latvia Status: Offline Points: 17	Post Options Post Reply Quote Jurijs Report Post Thanks(0) Quote Reply Posted: 05 Mar 2016 at 4:59pm
	Foto usb 3.0 and usb 2.0 Edited by Jurijs - 05 Mar 2016 at 6:31pm

Jurijs Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 05 Mar 2016 Location: Latvia Status: Offline Points: 17	Post Options Post Reply Quote Jurijs Report Post Thanks(0) Quote Reply Posted: 05 Mar 2016 at 4:48pm
	Everything is connected correctly, you need a photo?

Jurijs Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 05 Mar 2016 Location: Latvia Status: Offline Points: 17	Post Options Post Reply Quote Jurijs Report Post Thanks(0) Quote Reply Posted: 05 Mar 2016 at 4:46pm
	My case Fractal design. http://www.fractal-design.com/home/product/cases/define-series/define-r5-blackout-edition Edited by Jurijs - 05 Mar 2016 at 6:34pm

Xaltar Members Profile Send Private Message Find Members Posts Add to Buddy List Moderator Group Joined: 16 May 2015 Location: Europe Status: Offline Points: 25253	Post Options Post Reply Quote Xaltar Report Post Thanks(0) Quote Reply Posted: 05 Mar 2016 at 4:43pm
	Is this a PC you built yourself or is it one that was purchased assembled? Every PC case with front USB ports has cables that need to be connected to the motherboard in order for the front ports to function. The picture I posted above indicates where the cable needs to be connected. The green highlighted header for USB 2 and the red highlighted header for USB 3. As you can see they connections are different for USB 2 and USB 3. You will need to open up your case and check to be sure the front panel USB cable/s are connected to the motherboard in the correct places.