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asrock H110M-HDV not work front panel usb |
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Jurijs 
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Joined: 05 Mar 2016 Location: Latvia Status: Offline Points: 17 |
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 Posted: 09 Mar 2016 at 8:18pm |
 I am very disappointed in the technical support, it has already passed 4 days and no response!  manufacturer ASRock does not have to worry about customer opinions and do not solve the problem |
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Zarxrax
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Joined: 06 Mar 2016 Status: Offline Points: 4 |
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Posted: 15 Mar 2016 at 6:24pm |
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Any response yet? I have not heard anything from support either on this issue, and its been over a week!
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Xaltar
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Joined: 16 May 2015 Location: Europe Status: Offline Points: 24653 |
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Posted: 15 Mar 2016 at 6:34pm |
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Try Tech Support again, sometimes requests get buried or missed.
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Zarxrax
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Joined: 06 Mar 2016 Status: Offline Points: 4 |
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Posted: 16 Mar 2016 at 9:27am |
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I got a quick response from support after sending it again.
Here is my solution in case it can help someone else. In my case, for the board H110M-ITX, the specifications state "USB3_7_8 is shared with USB_9_10" This means that you can not use BOTH of these usb headers at the same time. There was another USB 2.0 header on the board which I was able to connect to, and now all of my usb ports are working. I checked the specs for OPs board, the H110M-HDV, and it states "USB3_4_5 is shared with USB_6_7" so it looks like it is probably a similar issue. |
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