Mouse works in boot menu,after not

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   Just bought my 1st ASRock board,Z170 Gaming K6,and I (the m/c) have hit a hiccup.
In the boot area my wireless mouse works as normal but once I exit to try and install a system-no mouse!
I have put the mouse dongle in various USB slots,front & back,no luck.Via the Boot option I d/loaded the driver files to a USB flash drive just to see if the USB port worked,and it did.

After building my own PC's for 20yrs I have never encountered anything as strange and could really do with a genius to help.

Hopefully,over to you people.

Edited by picard25 - 09 Mar 2016 at 10:08pm

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picard25 Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 09 Mar 2016 Location: UK Status: Offline Points: 4	Post Options Post Reply Quote picard25 Report Post Thanks(0) Quote Reply Topic: Mouse works in boot menu,after not Posted: 09 Mar 2016 at 6:55pm
	Just bought my 1st ASRock board,Z170 Gaming K6,and I (the m/c) have hit a hiccup. In the boot area my wireless mouse works as normal but once I exit to try and install a system-no mouse! I have put the mouse dongle in various USB slots,front & back,no luck.Via the Boot option I d/loaded the driver files to a USB flash drive just to see if the USB port worked,and it did. After building my own PC's for 20yrs I have never encountered anything as strange and could really do with a genius to help. Hopefully,over to you people. Edited by picard25 - 09 Mar 2016 at 10:08pm

Xaltar Members Profile Send Private Message Find Members Posts Add to Buddy List Moderator Group Joined: 16 May 2015 Location: Europe Status: Offline Points: 25073	Post Options Post Reply Quote Xaltar Report Post Thanks(1) Quote Reply Posted: 09 Mar 2016 at 10:37pm
	Are you trying to install Windows 7 by any chance? If so Windows 7 does not have native USB 3.0 drivers so you will need to follow the instructions here for the 100 series chipset.


picard25 Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 09 Mar 2016 Location: UK Status: Offline Points: 4	Post Options Post Reply Quote picard25 Report Post Thanks(0) Quote Reply Posted: 10 Mar 2016 at 12:06am
	You,Sir,are a genius. I would NEVER have thought of that especially as I have just built a new system,with an MSI mobo,and tried to install Win 7 with no problems. Thank you,and ASRock should thank you,as I was going to return this mobo and get another MSI. Off and running - Geronimo!!!!

Xaltar Members Profile Send Private Message Find Members Posts Add to Buddy List Moderator Group Joined: 16 May 2015 Location: Europe Status: Offline Points: 25073	Post Options Post Reply Quote Xaltar Report Post Thanks(0) Quote Reply Posted: 10 Mar 2016 at 12:21am
	Glad I could help