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MSI R7-370 - Z77 Extreme 6 |
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pmuller99 
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Joined: 13 Mar 2016 Location: Denmark Status: Offline Points: 5 |
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 Topic: MSI R7-370 - Z77 Extreme 6Posted: 13 Mar 2016 at 6:03am |
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Hi,
I've just upgraded my Z77 Extreme 6 with a new MSI VGA AMD PCIe 4GB R7 370 Gaming 4G H/DP/2xD (V305-030R). Plug it into PCIE2. No response at all; all display interfaces on motherboard and graphic card has no output. It's like boot sequence halts. No beeps or blinking. CPU and Chassis fans are spinning. I've no idea, what's wrong. Please advice. /Peter
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parsec
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Joined: 04 May 2015 Location: USA Status: Offline Points: 4996 |
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Posted: 13 Mar 2016 at 2:51pm |
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It sounds like your PC is not completing the POST process. Do you normally hear the single POST beep that means POST completed successfully, before you installed the video card?
Did you clear the UEFI/BIOS after installing the new video card before starting the PC? It seems like you have both the integrated Intel graphics and the video card connected to one or more monitors at the same time. Is that right? The UEFI should default to the video card as the video source if one is installed in the PC. When a video card is installed and you want to use the integrated Intel graphics instead, you must select the "Onboard" graphics for the Primary Graphics Adapter, in the UEFI/BIOS, North Bridge Configuration screen. If you want both video sources to work at the same time, you must set the IGPU Multi-Monitor option to Enabled, which is normally the default value. Your new video card, being a much newer model than your mother board, may require a UEFI/BIOS update for your board. What UEFI/BIOS version are you using now? There is a small possibility your new video card is defective. Can you test it in a newer PC? You should contact ASRock Technical Support about your problem: http://event.asrock.com/tsd-networking.asp |
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pmuller99
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Joined: 13 Mar 2016 Location: Denmark Status: Offline Points: 5 |
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Posted: 21 Mar 2016 at 5:59am |
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Hi Parsec,
Thanks for your reply. Normally post work well. Single POST beep. So I did try to follow your advice. 1. Primary graphics adapter: PCI Express 2. IGPU disabled 3. Loaded UEFI defaults (perhaps they did change 1 and 2) 3. Saved and exit For the first time motherboard display an internal error code: A8 UEFI/BIOS updated with latest version. Did make an online check. Unfortunately - I do not have another machine with PCI Express slot Any ideas - or do I just have to take it with support? Regards Peter |
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pmuller99
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Joined: 13 Mar 2016 Location: Denmark Status: Offline Points: 5 |
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Posted: 23 Mar 2016 at 4:17pm |
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Hi Parsec + any other Asrock enthusiasts,
I did get through to MSI technical support. It's an issue with AMD Raedon R7 370 models, which do have a VGA bios incompatible issue with Intel Z77. In my understanding it reguieres at least Intel Z107 or Z99 chipsets. So, I need graphics card with a older VGA bios version. I would be helpful if I could get some recommendationa or a list of Graphics Card (GPU) from either Nvidia or ADM compliant with Asrock Z99 motherboards. Regards and thanks Peter
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