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Stuck on Updating RGB LED firmware

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DSD27 View Drop Down
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    Posted: 06 Aug 2022 at 10:10am
When I launch ASRock Polychrome RGB it says Updating RGB LED firmware - Do not turn off your system. And it stays there forever, not doing anything. I've uninstalled the software, restarted then installed it again, still the same.
How to fix?
I'm running Fatal1ty B450 Gaming K4 with BIOS 5.30.
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threadzipper1957 View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote threadzipper1957 Quote  Post ReplyReply Direct Link To This Post Posted: 08 Aug 2022 at 4:18pm
Usuaklly this issue is caused by other RGB tools that are running, a famous tool is Ique from Corsair, it simply blocks the ASrock tool.
Best is to uninstall all RGB tools, restart, and then remove all the folders, linked to these tools, and restart again.
Also disable antivirus software for this, so the software is not interrupted.
Next install the ASRock RGB tool, start it, and let it do the update.
Important is that you, after the Windows installation always first install the latest AMD chipset driver
https://www.amd.com/en/support/chipsets/amd-socket-am4/b450
Kind Regards
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DSD27 View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote DSD27 Quote  Post ReplyReply Direct Link To This Post Posted: 17 Aug 2022 at 6:13am
Originally posted by threadzipper1957 threadzipper1957 wrote:

Usuaklly this issue is caused by other RGB tools that are running, a famous tool is Ique from Corsair, it simply blocks the ASrock tool.
Best is to uninstall all RGB tools, restart, and then remove all the folders, linked to these tools, and restart again.
Also disable antivirus software for this, so the software is not interrupted.
Next install the ASRock RGB tool, start it, and let it do the update.
Important is that you, after the Windows installation always first install the latest AMD chipset driver
https://www.amd.com/en/support/chipsets/amd-socket-am4/b450

I had RGB Fusion 2.0 for the GPU and Armoury Crate/Aura for keyboard and mouse. I uninstalled everything using Revo Uninstaller, restarted, installed Asrock Polychrome, still the same problem.
I performed a clean boot, also didn't work.
I think this is an AsRock problem with the software, this is a Beta version of Polychrome, the only one released for Windows 11.
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warped View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote warped Quote  Post ReplyReply Direct Link To This Post Posted: 17 Apr 2023 at 6:45am
did you find a fix for this? recently updated my pc to windows 11 and now have the same issue
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hannibalcb View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote hannibalcb Quote  Post ReplyReply Direct Link To This Post Posted: 19 Jun 2023 at 8:30am
I'm having the same issue. The only RGB software that I use, other then asrrgb is Hyperx Ngenuity.
And the ASRRGB doesnt want to open at any cost
To cagando pra vcs
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Gpad View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Gpad Quote  Post ReplyReply Direct Link To This Post Posted: 22 Oct 2023 at 12:41am
I have the same problem. Could you solve it?
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WisdomGaming View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote WisdomGaming Quote  Post ReplyReply Direct Link To This Post Posted: 08 Nov 2023 at 4:05am
I am also having this issue and have tried the steps listed above. Can we get some help over here please, mods? :')
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