ASRock.com Homepage
Forum Home Forum Home > Technical Support > Intel Motherboards
  New Posts New Posts RSS Feed - Asrock Z370 Tai Chi M.2 port issues
  FAQ FAQ  Forum Search Search  Events   Register Register  Login Login

Asrock Z370 Tai Chi M.2 port issues

 Post Reply Post Reply
Author
Message
Shu View Drop Down
Newbie
Newbie
Avatar

Joined: 30 Sep 2022
Location: Wolverhampton
Status: Offline
Points: 35
Post Options Post Options   Thanks (0) Thanks(0)   Quote Shu Quote  Post ReplyReply Direct Link To This Post Topic: Asrock Z370 Tai Chi M.2 port issues
    Posted: 30 Sep 2022 at 5:20am
Hi,

In regard to my Asrock Z370 Tai Chi Motherboard, I have 2 identical m.2 drives, the only port that will recongnise them is m.2_3, neither of the other 2 will show them in the bios or windows drive manager

I have tried both drives in all ports and both only work in m.2_3

I have unplugged all SATA devices so there is no conflict issues.

I have 2 x WD SN770 2TB M.2 Drives

Bios is 4.20 and has been reset and restored to defaults, can unyone help please, its looking like I will have to send one of the drives back as the board maybe faukty, tho its seems strange 2 ports would fail.

Any ideas would be greatly appreciated

Cheers

Shu
Back to Top
threadzipper1957 View Drop Down
Senior Member
Senior Member
Avatar

Joined: 05 Mar 2022
Status: Offline
Points: 6055
Post Options Post Options   Thanks (0) Thanks(0)   Quote threadzipper1957 Quote  Post ReplyReply Direct Link To This Post Posted: 19 Oct 2022 at 10:32pm
M2_3, can support NVME, as well as SATA M.2 cards
The other 2 M.2 ports, can only supporty PCIE( NVME) cards.
https://www.asrock.com/mb/Intel/Z370%20Taichi/index.asp#Specification
Also under storage, you can see that ports share resources, and by using M.2, you loose SATA ports.
Also check if the firmware of the M.2 card is up to date, and if possible try another brand NVME card for a test.
Sometimes it can be a compatibility issue with the firmware of the cards, meaning they work in another system, but not on this board
When using another brand, it works fine
Kind Regards
Back to Top
Shu View Drop Down
Newbie
Newbie
Avatar

Joined: 30 Sep 2022
Location: Wolverhampton
Status: Offline
Points: 35
Post Options Post Options   Thanks (0) Thanks(0)   Quote Shu Quote  Post ReplyReply Direct Link To This Post Posted: 20 Oct 2022 at 11:54pm
Hi

Thanks for the reply

They are WD SN770 NVMe SSD's

I purchased a Sabrent NVMe M.2 SSD to PCIe card for the drives to see if that works, and it did.

So It appears it may be faulty ports maybe?

My Extreme4 board had no issues once I forced the Bios in the settings to see them, but there is no option on this bios.

Back to Top
 Post Reply Post Reply
  Share Topic   

Forum Jump Forum Permissions View Drop Down

Forum Software by Web Wiz Forums® version 12.04
Copyright ©2001-2021 Web Wiz Ltd.

This page was generated in 0.094 seconds.