X99 Extreme4 + Bios3.30 - Event 54 Kernel Error |
Post Reply | Page 12> |
Author | |
Silverback1985
Newbie Joined: 26 Apr 2016 Status: Offline Points: 5 |
Post Options
Thanks(0)
Posted: 26 Apr 2016 at 4:52am |
Hi Folks, ever since I've flashed the latest 3.30 Bios on my X99 Extreme 4 Mothernoard I get repeated the following error (I also suspect its responsible for some System freezes since I've made the update): Log Name: System Source: Microsoft-Windows-Kernel-Processor-Power Date: 04/25/2016 22:21:29 Event ID: 54 Task Category: (39) Level: Error Keywords: User: SYSTEM Computer: *** Description: Collaborativeprocessor power control for the processor "11" in the group "0" are disabled due to a firmware problem. Apply to get to the computer manufacturer updated firmware. Event XML: <Event xmlns = "http://schemas.microsoft.com/win/2004/08/events/event"> <System> <Provider Name = "Microsoft Windows Kernel-Processor-Power" Guid = "{0F67E49F-FE51-4E9F-B490-6F2948CC6027}" /> <EventID> 54 </ EventID> <Version> 0 </ Version> <Level> 2 </ level> <Task> 39 </ Task> <Opcode> 0 </ opcode> <Keywords> 0x8000000000000000 </ keywords> <TimeCreated System Time = "2016-04-25T20: 21: 29.161786800Z" /> <EventRecordID> 8859 </ EventRecordID> <Correlation /> <Execution ProcessID = "4" threadID = "280" /> <Channel> System </ channel> <Computer> EXTREMIS </ C> <Security UserID = "S-1-5-18" /> </ System> <Event Data> <Data Name = "Group"> 0 </ Data> <Data Name = "Number"> 11 </ Data> </ Event Data> </ Event> I get this error for each CPU core. I've rolled back to 2.10 where this issue is not occuring. My System specs are the following:
|
|
Codeblock
Newbie Joined: 28 Apr 2016 Status: Offline Points: 3 |
Post Options
Thanks(0)
|
I have exactly the same problem as you described, same Windows OS and same event 54 for every Logicall Processor in my system, except i lost a new PSU recently (7 days old) with this system and don't know if this is something related to this error (i think is not related but who knows)
Windows 10 PRO 64 Bits I7 5820K X99 Xtreme4 64 GB DDR4 G.Skill Ripjaws System not overclocked So, you roll back to 2.10 bios and the error is gone?. Any advice from ASRock?. Edited by Codeblock - 28 Apr 2016 at 4:37am |
|
Silverback1985
Newbie Joined: 26 Apr 2016 Status: Offline Points: 5 |
Post Options
Thanks(0)
|
Yeah simple rollback to 2.10 and the error is gone. As soon as I flash 3.30 and start Windows the Eventlog is filled with this error, doesn't matter which inf driver is installed. Back to 2.10 everything is allright.
I posted specifically here to let AsRock know about this issue, are here officials reps active on this board? Edited by Silverback1985 - 28 Apr 2016 at 4:57am |
|
Codeblock
Newbie Joined: 28 Apr 2016 Status: Offline Points: 3 |
Post Options
Thanks(0)
|
i confirm that rolling back to 2.10 the error has gone. Thanks for the tip Silverback. ASRock support active in this board, please?
|
|
ASRock_TSD
ASRock_Official Joined: 20 Mar 2015 Status: Offline Points: 8727 |
Post Options
Thanks(0)
|
Greetings, this is ASRock Technical Support.
Thank you for the query. We are now checking this issue. If any update, we will inform you soon. Thank you for your patience. Kindest Regards, ASRock TSD
|
|
Codeblock
Newbie Joined: 28 Apr 2016 Status: Offline Points: 3 |
Post Options
Thanks(0)
|
Thanks for reply ASRock, waiting for results about this issue.
|
|
mbtech
Newbie Joined: 04 Apr 2016 Status: Offline Points: 10 |
Post Options
Thanks(0)
|
I have the same experience with ASRock X99 Extreme6 motherboard with BIOS v3.0. This version of BIOS has note in description - "Support 2016 Q2 coming new CPU".
Strange thing is, that in Windows 7 Pro with same version of BIOS (v3.0) is no such errors in Windows Event Viewer -> Windows logs -> System. Errors appear only in Windows 10. |
|
Silverback1985
Newbie Joined: 26 Apr 2016 Status: Offline Points: 5 |
Post Options
Thanks(0)
|
@AsRock_TSD Any updates on this ?
|
|
ASRock_TSD
ASRock_Official Joined: 20 Mar 2015 Status: Offline Points: 8727 |
Post Options
Thanks(0)
|
Greetings, this is ASRock Technical Support.
We are sorry and we know that everybody is waiting for the solution. Considering another BIOS modification, we have to release the BIOS after a complete test. Actually this error message is NOT a critical issue that will not affect normal application. Anyway, we will release the BIOS ASAP. Thank you for your patience. Kindest Regards, ASRock TSD
|
|
panakyr
Newbie Joined: 01 Jun 2016 Status: Offline Points: 8 |
Post Options
Thanks(0)
|
I own a X99 WS.
With Windows 8.1 and bios 3.10 I have the same error(event 54) No error with bios 2.10 Please could you fix it?Thank you
|
|
Post Reply | Page 12> |
Tweet
|
Forum Jump | Forum Permissions You cannot post new topics in this forum You cannot reply to topics in this forum You cannot delete your posts in this forum You cannot edit your posts in this forum You cannot create polls in this forum You cannot vote in polls in this forum |