ASRock.com Homepage
Forum Home Forum Home > Technical Support > AMD Motherboards
  New Posts New Posts RSS Feed - X670E PG Lightining stuck on boot when restarting
  FAQ FAQ  Forum Search Search  Events   Register Register  Login Login

X670E PG Lightining stuck on boot when restarting

 Post Reply Post Reply Page  12>
Author
Message
psychic717 View Drop Down
Newbie
Newbie


Joined: 27 Dec 2022
Status: Offline
Points: 80
Post Options Post Options   Thanks (0) Thanks(0)   Quote psychic717 Quote  Post ReplyReply Direct Link To This Post Topic: X670E PG Lightining stuck on boot when restarting
    Posted: 27 Dec 2022 at 8:44pm
Hello guys.
I have a strange issue with my system since I got it two months ago. I have been waiting for new BIOS versions to see if they fix this, but so far using the latest beta (1.14) I have the same issue.

Basically, when I restart my system, it will be stuck with CPU/DRAM led on and it won't go past that even after several minutes. First I thought it was the XMP settings that were causing this issue, because they keep being reverted to 4800MHz when that happens. But I noticed that even with default BIOS settings, upon a restart it can get stuck on that was well after a restart.
The strange thing is that if I manage to apply XMP settings and I DON'T restart, the system is fine and the RAM keeps its XMP settings and the boot is fine. As soon as I restart it gets stuck and I have to force shutdown or clear CMOS.

I have tried increasing every possible voltage, disabling Power Down Mode, several different settings and nothing helps.
I have tested each of the RAM sticks and they are fine.
The system is perfectly stable at XMP settings when running stability tests or intensive games and I only shutdown and don't restart.
I have reseated the CPU to check for bent pins, everything is fine.

Note: sometimes when restarting it will not be stuck with leds on but I notice that the system shutdowns and then starts again (because of the power supply "click" sound). When it starts up again, if I go to BIOS, the XMP settings will be "saved" but the speed is not applied and will be 4800MHz.

Any help will be appreciated. Thanks.

Motherboard: Asrock X670E PG Lightning
RAM: G.Skill F5-6000U3636E16GX2-TZ5RK
CPU: AMD R7 7700X
Back to Top
Katana1074 View Drop Down
Senior Member
Senior Member
Avatar

Joined: 31 Dec 2022
Status: Offline
Points: 1325
Post Options Post Options   Thanks (0) Thanks(0)   Quote Katana1074 Quote  Post ReplyReply Direct Link To This Post Posted: 01 Jan 2023 at 6:32pm
Hi There..

are you water cooling you cpu ?

only reason I ask is I had the very same issue on my x670 taichi,(ram resetting to 4800mhz) which turned out to be to much downward pressure on the cpu....
Back to Top
psychic717 View Drop Down
Newbie
Newbie


Joined: 27 Dec 2022
Status: Offline
Points: 80
Post Options Post Options   Thanks (0) Thanks(0)   Quote psychic717 Quote  Post ReplyReply Direct Link To This Post Posted: 01 Jan 2023 at 6:47pm
I don't, I have a Noctua NH-D15.
I also saw some reports about the pressure of the cooler causing some issues and loosed the pressure already, but had no success.
I also checked for bent pins when I did that and everything is fine.

I don't think it's a hardware issue, since I only have problems when restarting the system. If I only shutdown and turn on, everything is fine and stable...I'm guessing I need a new BIOS version to fix this but wanted to see if there are more people with this.
Back to Top
Triandin View Drop Down
Newbie
Newbie


Joined: 26 Jan 2023
Status: Offline
Points: 60
Post Options Post Options   Thanks (0) Thanks(0)   Quote Triandin Quote  Post ReplyReply Direct Link To This Post Posted: 26 Jan 2023 at 4:05pm
Hi, same problem with X670E Pro RS + RTX 4070 Ti.
Back to Top
Triandin View Drop Down
Newbie
Newbie


Joined: 26 Jan 2023
Status: Offline
Points: 60
Post Options Post Options   Thanks (0) Thanks(0)   Quote Triandin Quote  Post ReplyReply Direct Link To This Post Posted: 26 Jan 2023 at 5:01pm
I also tired beta bios 1.14.AS06. Same problem during reboot.
Back to Top
Triandin View Drop Down
Newbie
Newbie


Joined: 26 Jan 2023
Status: Offline
Points: 60
Post Options Post Options   Thanks (0) Thanks(0)   Quote Triandin Quote  Post ReplyReply Direct Link To This Post Posted: 26 Jan 2023 at 5:22pm
No problem with on old NVIDIA GT730. The problem is between X670e and RTX 4070 Ti
Back to Top
psychic717 View Drop Down
Newbie
Newbie


Joined: 27 Dec 2022
Status: Offline
Points: 80
Post Options Post Options   Thanks (0) Thanks(0)   Quote psychic717 Quote  Post ReplyReply Direct Link To This Post Posted: 26 Jan 2023 at 9:56pm

Unfortunately the MB started having issues booting up from a cold boot, so it seems there is a defect. I was not even able to boot my system with Default BIOS settings.
I believe that anyone that has this kind of issue should consider it a hardware defect and not bad BIOS (as I first suspected).

I have RMA'd it and I'm waiting for AsRock response...
Back to Top
mrbill View Drop Down
Groupie
Groupie


Joined: 07 Jan 2023
Status: Offline
Points: 560
Post Options Post Options   Thanks (0) Thanks(0)   Quote mrbill Quote  Post ReplyReply Direct Link To This Post Posted: 28 Jan 2023 at 6:49am
Had the same problem with X670 Steel Legend. They removed 1.14 from bios downloads. https://forum.asrock.com/forum_posts.asp?TID=25324&KW=&title=x670esl1-14-as06-steel-legend-firmware-removedpound

Rolling back from 1.14 to 1.11 S3 solved the restart problem for me.
ASRock X670E Steel Legend (ABA159EAF581)
AMD Ryzen 9 7900X
32GB (2x16GB) G.Skill F5-5200J4040A16GX2-RS5K
WD SN570 2TB
MSI NVIDIA GeForce RTX 3080 Ti
Win 11 Pro
Back to Top
sstandfast View Drop Down
Newbie
Newbie


Joined: 08 Mar 2023
Status: Offline
Points: 45
Post Options Post Options   Thanks (0) Thanks(0)   Quote sstandfast Quote  Post ReplyReply Direct Link To This Post Posted: 08 Mar 2023 at 3:37am
Up until today, I was not having this issue. System has been running stable since mid-December. Then I updated the bios from 1.09 to 1.18 and any time I restart now I get CPU and DRAM error LEDs. I'm going to try and revert back to the pervious BIOS and see if that corrects the problem.
Back to Top
sstandfast View Drop Down
Newbie
Newbie


Joined: 08 Mar 2023
Status: Offline
Points: 45
Post Options Post Options   Thanks (0) Thanks(0)   Quote sstandfast Quote  Post ReplyReply Direct Link To This Post Posted: 08 Mar 2023 at 5:24am
Just a quick follow-up. I backed the BIOS version up to 1.11.AS03 and I can restart my machine from Windows again. I need to go back and re-enable my RAM EXPO settings but rolling the BIOS back a version helped.
Back to Top
 Post Reply Post Reply Page  12>
  Share Topic   

Forum Jump Forum Permissions View Drop Down

Forum Software by Web Wiz Forums® version 12.04
Copyright ©2001-2021 Web Wiz Ltd.

This page was generated in 0.141 seconds.