X670E Pro RS - Not booting |
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Xaltar
Moderator Group Joined: 16 May 2015 Location: Europe Status: Offline Points: 25133 |
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Posted: 09 Jun 2023 at 10:56pm |
Contact ASRock Tech Support and ask them what your options are:
http://event.asrock.com/tsd.asp Good luck |
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hades
Newbie Joined: 09 Jun 2023 Status: Offline Points: 15 |
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hi
i am having the exact same issue however, for me the wont take the motherboard. been two months i have taken the computer to 3 different i t and there at a loss as well, i don't know what to do |
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Escalatorman
Newbie Joined: 19 Mar 2023 Location: Sweden Status: Offline Points: 110 |
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UPDATE. WALL OF TEXT SORRY.... Thanks to all who has responded. I thought it be best to post an update in case anyone else would end up in this thread. I did send the board back to the vendor on RMA. Vendor has approved of RMA. Got new board within a week and a half or so. I got the rig with the same components listed in my first post up and running. Feels great going from a 10 year old potato to this. Think I have had the rig running since end of April. Issues this series of Motherboard seems to have is updating BIOS. I got the new board on the RMA, first thing I wanted to do was update BIOS to latest which at the date still was 1.18. This motherboard takes forever to install//update it's BIOS and seems to freeze when the BIOS update is starting. It will be on 0% for a very long time and will honestly seem to have frozen since keyboard and mouse will be unresponsive. So this board behaves the same way as the old board that has been sent back on RMA. How long did it take to update BIOS, well I can't say exactly but long enough to seriously feel very frustrated, frustrated enough to take a nap. Woke up and checked to see if anything had happened and yes it was updated and I could proceed with installing win10 and was up and running short after. I'm not joking when I say that the board (X670E Pro RS) takes extremely long time to update. Which in it self does not seem normal. I would think more users/consumers would have had the same issue or at least the same time consuming experience. Though I don't know how common it is for people to actually update BIOS. This weekend I'm going to be updating to the latest version (1.24.AS02) will be posting an update regarding that just for the sake of it being the 2nd time it will have had an update run on it. The only Issue I at the moment which I can't really understand is: When the computer goes into sleep/hibernate mode, after and unknown amount of time it seems to have done a reboot. Leave computer running and go to bed, wake up to booted computer, also numlock is not on after this happens. I have turned of all the powersaving options, set it to performance and not eco mode in power setting. Only allow screens to turn of after 20 min. Still same issue, it seems to reboot after an amount of time and numlock is not on which it is set to in BIOS to be and I don't turn of numlock since I use it frequently. Suggestions? |
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Escalatorman
Newbie Joined: 19 Mar 2023 Location: Sweden Status: Offline Points: 110 |
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"i think the issue is the BIOS Version 1.18.
Try the Flahback. I had similar the same problem with the X670E PG Lightning Board. After Flashback to an older BIOS Version everything is fine." The Board came with release date BIOS, so it was never a case of rolling back. Was a case of trying to get it to install BIOS or read anything, since I couldn't install windows since it would not read properly from the USB drive. |
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Escalatorman
Newbie Joined: 19 Mar 2023 Location: Sweden Status: Offline Points: 110 |
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Thanks for replying.
If I don't remember wrong I tried all the available BIOS from the official download page up to 1.18, I even store them all just in case. I am going to be updating this weekend to the latest BIOS which has been released since I got my new board on RMA which also came with release BIOS version. |
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DemonAk
Newbie Joined: 04 Apr 2018 Status: Offline Points: 136 |
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next time try to boot with integrated videocard, just plug you hdmi/display port cable to motherboad, reset bios and power on system
for update bios flashdrive need format to FAT32, try using this older utils HP USB Disk Storage Format Tool 2.2.3 |
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buchner1987
Newbie Joined: 12 Apr 2023 Location: Germany Status: Offline Points: 80 |
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i think the issue is the BIOS Version 1.18.
Try the Flahback. I had similar the same problem with the X670E PG Lightning Board. After Flashback to an older BIOS Version everything is fine. |
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Xaltar
Moderator Group Joined: 16 May 2015 Location: Europe Status: Offline Points: 25133 |
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Topic moved. Good luck with the RMA, let us know how it goes and if you need further
assistance. |
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Escalatorman
Newbie Joined: 19 Mar 2023 Location: Sweden Status: Offline Points: 110 |
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To update, will get a moterboard replacement from the RMA/store which I bought it from.
Also if a mod sees this thread please move it to the correct subforum. |
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Escalatorman
Newbie Joined: 19 Mar 2023 Location: Sweden Status: Offline Points: 110 |
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Thanks for your response, have tried this and no success. Can't se that any pins should be the issue eiter from my visual inspection and with photos taken with macro lens.
To update I have an RMA with the vendor from which i bought the board and it has been shipped today as an RMA, waiting for update on my RMA now. |
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