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Z77 Extreme4 can t wake up . . . |
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trtamrta 
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Joined: 17 Jun 2015 Status: Offline Points: 9 |
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 Topic: Z77 Extreme4 can t wake up . . .Posted: 17 Jun 2015 at 6:36pm |
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Hi !
Please help.My Z77 Extreme4 won t wake up from sleep , every time i need to press power button and pc restarting then . . . Thanks for any help !  |
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Xaltar
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Joined: 16 May 2015 Location: Europe Status: Offline Points: 25073 |
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Posted: 17 Jun 2015 at 7:06pm |
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Could you provide us with your system specs and operating system information?
Without your system info I can only suggest you reset your CMOS and see if that helps  Welcome to the forums.
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trtamrta
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Posted: 17 Jun 2015 at 7:09pm |
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W 8.1
i3 - 2120 radeon r9 270 6 gb ram i am a bit nob of mother board what is cmos ? |
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Xaltar
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Posted: 17 Jun 2015 at 7:23pm |
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Ok so I will guide you through a more simple process first and see if that helps you
When your PC first powers on you should be presented with the Asrock logo or a lot of text and numbers providing information about your system (depending on how your bios is set up). When this screen shows up press the F2 key to enter your BIOS. Next, click the exit icon at the top right of the screen. You should now be presented with a menu with the following options. Save and Exit Discard Changes and Exit Discard Changes Load UEFI defaults Click Load UEFI defaults then click save and exit. Allow your PC to go into sleep mode again and see if it will wake this time. Personally I never use sleep or hibernate but if it is a feature you require for any reason I am happy to try and help you resolve the issue. Oh and CMOS = Complementary Metal-Oxide Semiconductor and is basically the memory where all your BIOS settings are stored. Clearing it is done by bridging 2 pins on the motherboard briefly or removing the motherboard battery with the power cord unplugged briefly to wipe that memory clean to allow the system to restore its default settings. What I just walked you through above is the software equivalent of this though sometimes it is not as effective as a hard clear.
Edited by Xaltar - 17 Jun 2015 at 7:27pm |
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trtamrta
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Posted: 17 Jun 2015 at 7:39pm |
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i click load UEFI then confirm yes and nothing happening and i will provide you 2 more information . . .
1. when i put pc to sleep it takes some times till he go to sleep maybe to long is till he shoot down to sleep 2. i think my son before couple week s press clr cmos button on the mother board and from then i think sleep wake are messed |
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Xaltar
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Posted: 17 Jun 2015 at 8:03pm |
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Excellent, now we know where to start
 Ok from here things will get a little more complicated but I will try and keep my instructions simple and easy to follow. We need to go into the BIOS again. Once in the BIOS click on the icon labeled "Advanced" Click on "ACPI Configuration" in the menu that opens. Set the following to enabled: PS/2 Keyboard Power On USB Keyboard/Remote Power On USB Mouse Power On Click the exit icon in the top right corner Click on save and exit. Boot up and see if you still have a problem. If so we will try something else.
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trtamrta
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Posted: 17 Jun 2015 at 8:41pm |
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Try it but nothing helped
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Xaltar
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Posted: 17 Jun 2015 at 9:06pm |
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When the PC is in sleep mode are the keyboard lights still lit?
When trying to wake the PC did you try moving the mouse too?
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trtamrta
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Posted: 17 Jun 2015 at 9:09pm |
Yes |
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Xaltar
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Posted: 17 Jun 2015 at 9:29pm |
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Ok so something isn't right here, the numlock button on the keyboard should remain lit in sleep mode. So, the PC seems to be powering down when entering sleep mode.
Now we need to check windows for any potential problems. Right click the desktop and select Personalize from the drop down menu. Click Screensaver Click Change power settings You should now have 2 power plans listed with one of them being active (it should have a black dot in the checkbox) Click "change plan settings" for your active profile Now click "Change Advanced Power Settings" Expand the sleep tree by clicking the little + next to it. Click the + sign next to "allow wake timers" Make sure it is set to enabled Also check to see if "Allow hybrid sleep" is enabled, if not, enable it. If these settings are already enabled then I will need to think a bit about your problem and get back to you If they are not enabled then that may well be the problem. |
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Xaltar wrote: