Ethernet disconnects during heavy load

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   Hi. After three weeks of using the motherboard (B650M-HDV/M.2), I started having internet problems: every 3-5 minutes, under heavy load (e.g. gaming), my internet goes down for a few seconds. I tried installing a clean Windows and it didn't help. I reset my BIOS to default settings and it didn't help. Of course I turned off all power saving settings in the network adapter settings and installed the latest drivers and it didn't help. Than I connected another PC with the same ethernet cable and everything works fine. I bought a USB ethernet adapter and everything works fine. I have concluded that the problem is with the motherboard, but I really don't want to return it to the store. Are there any other options left to fix the internet problem? Thanks.

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WrathCharge Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 13 Jan 2024 Status: Offline Points: 35	Post Options Post Reply Quote WrathCharge Report Post Thanks(0) Quote Reply Topic: Ethernet disconnects during heavy load Posted: 13 Jan 2024 at 11:14pm
	Hi. After three weeks of using the motherboard (B650M-HDV/M.2), I started having internet problems: every 3-5 minutes, under heavy load (e.g. gaming), my internet goes down for a few seconds. I tried installing a clean Windows and it didn't help. I reset my BIOS to default settings and it didn't help. Of course I turned off all power saving settings in the network adapter settings and installed the latest drivers and it didn't help. Than I connected another PC with the same ethernet cable and everything works fine. I bought a USB ethernet adapter and everything works fine. I have concluded that the problem is with the motherboard, but I really don't want to return it to the store. Are there any other options left to fix the internet problem? Thanks.

suspdgk8 Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 01 Apr 2024 Status: Offline Points: 15	Post Options Post Reply Quote suspdgk8 Report Post Thanks(0) Quote Reply Posted: 01 Apr 2024 at 5:26pm
	I have the same issue.

WrathCharge Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 13 Jan 2024 Status: Offline Points: 35	Post Options Post Reply Quote WrathCharge Report Post Thanks(0) Quote Reply Posted: 02 Apr 2024 at 4:19pm
	Updating to the current version of the bios (2.10) didn't fix anything. Does this mean that the problem is in the hardware of the motherboard itself?