ASRock.com Homepage
Forum Home Forum Home > Media&User's Review > Intel Motherboards
  New Posts New Posts RSS Feed - pc stuck on splash screen
  FAQ FAQ  Forum Search Search  Events   Register Register  Login Login

pc stuck on splash screen

 Post Reply Post Reply
Author
Message
Haytham789 View Drop Down
Newbie
Newbie


Joined: 08 Apr 2024
Location: algeria
Status: Offline
Points: 80
Post Options Post Options   Thanks (0) Thanks(0)   Quote Haytham789 Quote  Post ReplyReply Direct Link To This Post Topic: pc stuck on splash screen
    Posted: 08 Apr 2024 at 5:38pm
Four days ago, I built a new PC myself, but I noticed a strange problem, which is that when I turn the computer off and restart it, it gets stuck on the asrock logo screen, and if I press Restart, it boots normally? (Sometimes he does a restart on his own)

Mobo : asrock b760m pro rs/d4
RAM : xpg 8gb ram 3200mhz rgb
CPU:i5-13400f
Graphics : Gigabyte Nvidia RTX 3060TI
ssd:adata legend 750 m.2
OS : Windows 11 Pro
bios ver 3.12
What I also noticed is that when you completely disconnect the power from the psu and then turn it back on, it works the first time without any problem.
Back to Top
M440 View Drop Down
Senior Member
Senior Member


Joined: 12 Jul 2023
Status: Offline
Points: 2215
Post Options Post Options   Thanks (0) Thanks(0)   Quote M440 Quote  Post ReplyReply Direct Link To This Post Posted: 09 Apr 2024 at 12:18am
if you disable the ASRock logo you will be able to diagnose whether it freezes at bios post or os boot

anyway, you might try to disable fastboot in bios (its the newest bios for the board, right?), but i think it is your os setting some silly flag
asrock b650m/hdv.m2, ryzen 7700x@85watt
Back to Top
Haytham789 View Drop Down
Newbie
Newbie


Joined: 08 Apr 2024
Location: algeria
Status: Offline
Points: 80
Post Options Post Options   Thanks (0) Thanks(0)   Quote Haytham789 Quote  Post ReplyReply Direct Link To This Post Posted: 09 Apr 2024 at 2:49am
The certain thing is that if I press F2 quickly, I easily enter BIOS, and when I exit it, it starts and works immediately.
I tried disabling the option fastboot , but the same problem - yes, the board is completely new -
Back to Top
Haytham789 View Drop Down
Newbie
Newbie


Joined: 08 Apr 2024
Location: algeria
Status: Offline
Points: 80
Post Options Post Options   Thanks (0) Thanks(0)   Quote Haytham789 Quote  Post ReplyReply Direct Link To This Post Posted: 09 Apr 2024 at 2:59am
When I disabled the logo screen, I noticed that it was stuck in the Windows logo (black background and blue Windows logo).
Back to Top
Haytham789 View Drop Down
Newbie
Newbie


Joined: 08 Apr 2024
Location: algeria
Status: Offline
Points: 80
Post Options Post Options   Thanks (0) Thanks(0)   Quote Haytham789 Quote  Post ReplyReply Direct Link To This Post Posted: 09 Apr 2024 at 3:07am
By the way, the BIOS is not the latest ver, and I have never tried updating any BIOS in my life
Back to Top
M440 View Drop Down
Senior Member
Senior Member


Joined: 12 Jul 2023
Status: Offline
Points: 2215
Post Options Post Options   Thanks (0) Thanks(0)   Quote M440 Quote  Post ReplyReply Direct Link To This Post Posted: 09 Apr 2024 at 3:10am
the bios version is ancient, update it
asrock b650m/hdv.m2, ryzen 7700x@85watt
Back to Top
Haytham789 View Drop Down
Newbie
Newbie


Joined: 08 Apr 2024
Location: algeria
Status: Offline
Points: 80
Post Options Post Options   Thanks (0) Thanks(0)   Quote Haytham789 Quote  Post ReplyReply Direct Link To This Post Posted: 09 Apr 2024 at 4:41am
There are three full updates: 4.09, 5.05, and 6.04. Should I update them one after the other?
Back to Top
M440 View Drop Down
Senior Member
Senior Member


Joined: 12 Jul 2023
Status: Offline
Points: 2215
Post Options Post Options   Thanks (0) Thanks(0)   Quote M440 Quote  Post ReplyReply Direct Link To This Post Posted: 09 Apr 2024 at 3:50pm
Just the most recent one
asrock b650m/hdv.m2, ryzen 7700x@85watt
Back to Top
 Post Reply Post Reply
  Share Topic   

Forum Jump Forum Permissions View Drop Down

Forum Software by Web Wiz Forums® version 12.04
Copyright ©2001-2021 Web Wiz Ltd.

This page was generated in 0.133 seconds.