Suddenly Stopped Working |
Post Reply | Page 12> |
Author | |
TurbodTurtle
Newbie Joined: 20 Nov 2016 Status: Offline Points: 13 |
Post Options
Thanks(1)
Posted: 20 Nov 2016 at 8:54pm |
Hi all, i really need some help as I am now totally stumped.
Spec: Asrock Z170 Gaming K6 i5 6600k GTX 1070 Corsair Force SSD 500GB 1TB 2.5" HDD Watercooled Asus Wireless Card 2 x 8GB Corsair Vengeance DDR4 My computer was absolutely fine for months, i then turned it off and didn't use it for about 2 weeks. I turned it back on, it was fine, put it into sleep and went to turn it on the next day and the errors began. First it was stuck in a boot loop, I disconnected everything and cleared CMOS many many times getting code 00, eventually it posted however wouldn't detect any USB device. Eventually i plugged my keyboard into one of the USB 3.1 ports and managed to boot to windows. Now I am in windows however my USB 3.0 controller could not start (Error Code 10), tried unplugging the power for ages, tried updating drivers using the common methods i can find online - nothing. The USB ports have power but do not detect any devices, they are completely unusable. Then i had issues shutting down, windows would shut down but then the computer would stay turned on but display either 04 or 05 on the Dr Debug - memory error. I changed the memory to 2 different slots (still in the correct configuration) and the error went away, however now the computer won't shut down. Windows shuts down, i lose the screen signal, all fans and HDD continue to run. After a while i push the power button and the windows login screen comes up immediately, almost like i've restored it from sleep. Also, when i set the bios XMP profile to Profile 1 (what it has always ran on) I will then get stuck in a boot loop with IE showing on the Dr Debug LED. Any ideas? |
|
parsec
Moderator Group Joined: 04 May 2015 Location: USA Status: Offline Points: 4996 |
Post Options
Thanks(1)
|
Could be a hardware or software problem.
What version of Windows are you using? Windows 10? Wonderful Windows 10 will update both itself and drivers unless you have it configured not to do any driver updates, which can cause problems. You could check Windows Programs and Features to see what drivers are actually installed, and of course Device Manager. Two things I'm thinking about on the hardware side, your unknown PSU, and the Corsair Force SSD. Early Sandforce based SSDs like the Force can be troublesome. Start a Command Prompt (Admin) and enter sfc /scannow Let that complete, and see what it tells you. That checks for corruption of the Windows installation. I wonder about the PSU, since you said you saw at one point a 00 code on Dr Debug, which means a dead or missing CPU. Since the CPU worked after that, you might have an intermittent PSU issue, which is the worst to deal with. Trying a different PSU as a test would be a good idea. |
|
TurbodTurtle
Newbie Joined: 20 Nov 2016 Status: Offline Points: 13 |
Post Options
Thanks(0)
|
Thanks for the reply.
Sorry i missed the PSU, it is a Corsair AX 760. I've made sure all the cables are in tight. I have run the sfc /scannow command and it came back with no integrity violations. Yes, the lovely windows 10. Seems horrifically broken! I've made a video, it's not the best but i'm trying to upload it and will post the link. PSU does sound possible, the ram not getting enough power could explain it not posting and the USB ports not getting enough power is apparently an issue in Windows 10 (I've disabled the power management for them) Edited by TurbodTurtle - 18 Jul 2017 at 4:24am |
|
wardog
Moderator Group Joined: 15 Jul 2015 Status: Offline Points: 6447 |
Post Options
Thanks(0)
|
First, the 04 and 05 you see on Dr Debug when you "shut it down' are actually reporting being in sleep states, not reporting memory issues. The 00 you see is worrisome. Is it OC'd? If I were to venture reading your post I'd bet it is. |
|
TurbodTurtle
Newbie Joined: 20 Nov 2016 Status: Offline Points: 13 |
Post Options
Thanks(0)
|
It was oc'd, I cant remember what settings I had it at as it was fine for ages (I think it was at 4.5GHz), however while stress testing the temps didn't go over 60c. Currently on base clock, all fans on silent and the pump turned right down the temps are 20/21/20/19.
I see, so why would it suddenly be going into sleep states rather than shutting down? I haven't changed any settings re: sleep/shut down. It is showing 04 again now when shutting down, however restart works (shows 04 for a few seconds then reboots). I've updated all of my other drivers, still no joy with the USB ports. While using it (not including the USB ports) it's generally faultless, however every now and then my RAM usage is at 100% and the computer is unusable. I have to force power off, wait a few seconds then start it back up. |
|
wardog
Moderator Group Joined: 15 Jul 2015 Status: Offline Points: 6447 |
Post Options
Thanks(0)
|
Hmmmm, I had to dig to find IE .
That relates to video, trouble determining monochrome or color monitor. By any chance has it been jostled recently. W/o going back, I'd at least try reseating EVERYTHING, including the 24 and 4-pin power, that is(or was??) connected currently. You won't like this, but failing that I think I'd myself reseat the processor next. |
|
TurbodTurtle
Newbie Joined: 20 Nov 2016 Status: Offline Points: 13 |
Post Options
Thanks(0)
|
Not to my knowledge, however it is quite possible the other half has and not told me!
I've already reseated all cables (even fans) both board and PSU side, so looks like CPU out job which is going to be a nightmare, however windows won't boot at all now and is telling me to insert correct boot media so another problem to fix! I should have stuck with Windows 7... |
|
TurbodTurtle
Newbie Joined: 20 Nov 2016 Status: Offline Points: 13 |
Post Options
Thanks(0)
|
Boot/post behaves exactly the same with a different hard drive running windows 10 home. I think it's going to be the motherboard.
I'm doing a completely fresh Win. 10 install on it now to see if that changes anything If not i'll most likey be RMA'ing the motherboard, PSU and CPU and then look at getting a different board. I can't think of any other steps i can take (I'm running it now bare bones to install Win 10) |
|
wardog
Moderator Group Joined: 15 Jul 2015 Status: Offline Points: 6447 |
Post Options
Thanks(0)
|
Then reseating the CPU didn't get you anywhere concerning this issue? |
|
wardog
Moderator Group Joined: 15 Jul 2015 Status: Offline Points: 6447 |
Post Options
Thanks(0)
|
Too, check/monitor the +3.3v and +5.0v PSU outputs that they aren't over or under by much.
|
|
Post Reply | Page 12> |
Tweet
|
Forum Jump | Forum Permissions You cannot post new topics in this forum You cannot reply to topics in this forum You cannot delete your posts in this forum You cannot edit your posts in this forum You cannot create polls in this forum You cannot vote in polls in this forum |