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970 Pro3 R2.0 problems

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ari View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote ari Quote  Post ReplyReply Direct Link To This Post Topic: 970 Pro3 R2.0 problems
    Posted: 10 Dec 2016 at 9:22pm
hello

i have an 970 Pro3 R2.0 and i cant boot windows
after 10 secs of seeing windowsboot system restarts
i finaly realize that my ram is not on the supportlist
its and hyperx hx316c10fk2/8
in uefi the ram is shown correct

is the ram the reason for the systemfailure ?

specs
windows 7 64 bit
power  # sf 500 a14a
cpu #  8320e
gpu # r9290 - also tested hd5850 and hd4850
ram  # hx316c10fk2/8 - also tested khx1333c9d3b1k2/4g
hdd # wd1600js-23mhb0 - windows
          wd7500azex-00rkkao


Edited by ari - 10 Dec 2016 at 11:06pm
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Xaltar View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Xaltar Quote  Post ReplyReply Direct Link To This Post Posted: 10 Dec 2016 at 9:48pm
Is this with a fresh windows install or are you trying to use a previously installed windows version from another system?
Is this a new build or one that was working and then stopped?
What are your full system specs? Please include power supply make and model, RAM make and model number and any extra peripherals you may be using.

If you are trying to boot into an OS from a previous build then there is your problem. You can't use an old OS install that was set up on different hardware, it will not have the correct drivers for the system to boot properly. It is always best to perform a fresh OS install with a new build/major upgrade. It is possible to make it work but it requires a few steps before moving the drive to the new system. I do not recommend using an old OS install on a new system as it will cause issues but if you must:

Boot into windows on the original system (whatever motherboard was used with the drive originally)
Run MSconfig.exe
Set the system to boot into safe mode on the next boot
Save and exit without restarting
Shut down
Install the drive on the new motherboard and boot
You should boot into safe mode if all went well
Run MSconfig.exe again and uncheck safe mode then restart
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ari View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote ari Quote  Post ReplyReply Direct Link To This Post Posted: 10 Dec 2016 at 10:25pm
it is the windows from my "old" system

specs
windows 7 64 bit
power  # sf 500 a14a
cpu #  8320e
gpu # r9290 - also tested hd5850 and hd4850
ram  # hx316c10fk2/8 - also tested khx1333c9d3b1k2/4g
hdd # wd1600js-23mhb0 - windows
          wd7500azex-00rkkao
 
i also tested  win safemode (per F8) and it crashed always after atipci.sys

 the bios set dram voltage to 1.7 , but both rams support 1.5 v - are im wrong here ?- is this a different think ?

i will try you tip with msconfig.exe maybe tomorow


Edited by ari - 10 Dec 2016 at 11:06pm
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Post Options Post Options   Thanks (0) Thanks(0)   Quote wardog Quote  Post ReplyReply Direct Link To This Post Posted: 10 Dec 2016 at 10:31pm
Originally posted by Xaltar Xaltar wrote:

If you are trying to boot into an OS from a previous build then there is your problem.

Just won't work.

@Xaltar and ari

Kingston HX316C10FK2/8 is shown on Kingstons Compatibility List as compatible:
https://www.kingston.com/us/memory/search?DeviceType=7&Mfr=ASR&Line=Motherboard&Model=80343

There's very little reason this memory won't work. If the BIOS comes up and recognizes it and your temps are ok I'm betting someone is booting an old OS install that is not compatible.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote wardog Quote  Post ReplyReply Direct Link To This Post Posted: 10 Dec 2016 at 10:34pm
Originally posted by ari ari wrote:

it is the windows from my "old" system


Change that DRAM Voltage to 1.5, as it should be, Save and Exit from the BIOS. Do this before proceeding ANY further!! 1.7 is too too much.
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Xaltar View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Xaltar Quote  Post ReplyReply Direct Link To This Post Posted: 10 Dec 2016 at 10:45pm
What version of windows are you using? I am going to guess XP as you were able to press f8 to load safe mode?

If it is XP then my steps will not work, your only choice then will be a fresh install. I need to point out here that the problem is not with the system but with the lack of drivers for the OS to boot. Before you change any more settings perform a clean install of windows. Don't forget to set your RAM voltage back to 1.5 as Wardog mentioned, you could damage your system with 1.7v.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote ari Quote  Post ReplyReply Direct Link To This Post Posted: 10 Dec 2016 at 11:05pm
ah sry i forgot to say i use win7

actualy i have a bad fealing about the dramvoltage - because im sure i got some runs with 1.7v
and now my old system didnt run with both rams - one single works 4 now
i rly cant understand why asrock want to toast my ram when the bios they knows Angry
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Xaltar Quote  Post ReplyReply Direct Link To This Post Posted: 10 Dec 2016 at 11:16pm
1.7v won't damage the system right away, only with prolonged use if the RAM is not specced for 1.7v. Some faster DDR3 RAM (2400+) is rated at 1.65v by default. 

Is the board new or purchased used? I see no reason why it would default to 1.7v unless someone used 1.65v RAM in it before you got it. It may have been tested at a store for example. Either way, no damage should have been done so soon.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote ari Quote  Post ReplyReply Direct Link To This Post Posted: 10 Dec 2016 at 11:24pm
the board is new
i loaded also the standart biossettings(load uefi defaults)  and update the bios via internetflah
so you mean the rams (which was working fine before ) are not toast ?
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Xaltar Quote  Post ReplyReply Direct Link To This Post Posted: 10 Dec 2016 at 11:42pm
They shouldn't be. 0.2v extra, although quite a lot, shouldn't be enough to kill them that fast. 
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