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Asrock H110M-STX no display

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Robert Mitchoum View Drop Down
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    Posted: 15 Dec 2016 at 10:47am
Hi,
It seems to boot properly (fan on, power led on, hdd led on) but I have no display using display port nor HDMI. There is no buzzer in the case moreover the pins connectors (speaker 1) on the MB are not standard. Is there another way to diagnose porblems on this MB ?
thanks in advance
Rob
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Post Options Post Options   Thanks (0) Thanks(0)   Quote parsec Quote  Post ReplyReply Direct Link To This Post Posted: 15 Dec 2016 at 11:09am
Originally posted by Robert Mitchoum Robert Mitchoum wrote:

Hi,
It seems to boot properly (fan on, power led on, hdd led on) but I have no display using display port nor HDMI. There is no buzzer in the case moreover the pins connectors (speaker 1) on the MB are not standard. Is there another way to diagnose porblems on this MB ?
thanks in advance


What CPU and memory are you using?

My DeskMini 110W with the same board had no problem with video output to the monitor.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Robert Mitchoum Quote  Post ReplyReply Direct Link To This Post Posted: 15 Dec 2016 at 11:37pm
Hi,
My cpu is a core i5 6600t, memory is a 2x8GB Kingston hyperx 2133mhz.
Actually I don't know if it's a problem of display or if the system does not boot until the bios.
I would like to know how to diagnose the problem. There is a 4 pins plug marked as speaker1 on the MB so I suppose that's to plug a buzzer but the format is not standard, there is a plastic arounding the pins that blocks a standard buzzer plug.
I'm really astonished that asrock was not able to put a buzzer in its case especially if the speaker plug of the mobo is not standard ... completely stupid considering the price of such a component.
thanks for your help
 
 
Rob
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Post Options Post Options   Thanks (0) Thanks(0)   Quote wardog Quote  Post ReplyReply Direct Link To This Post Posted: 15 Dec 2016 at 11:53pm
Originally posted by Robert Mitchoum Robert Mitchoum wrote:

I'm really astonished that asrock was not able to put a buzzer in its case especially if the speaker plug of the mobo is not standard ... completely stupid considering the price of such a component.


Buzzers were on AT boards. Most ATX boards do not have buzzers.

Is this a new build? Or one that has been running fine now for some time?
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Robert Mitchoum Quote  Post ReplyReply Direct Link To This Post Posted: 16 Dec 2016 at 12:47am
Hi wardog,
The buzzer (internal speaker) is not part of the mobo but provided with the case. I bought the desk mini 110 so when you buy the mobo and the case all together you expect to have all the tools for your mobo, especially when plugs are not standard.
H110m-stx specs:
1 x Internal Speaker Header(4-Pin) 
And it's a brand new configuration to answer your question.
thanks
 
Rob
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Post Options Post Options   Thanks (0) Thanks(0)   Quote wardog Quote  Post ReplyReply Direct Link To This Post Posted: 16 Dec 2016 at 1:57am
Originally posted by Robert Mitchoum Robert Mitchoum wrote:

....especially when plugs are not standard.


STX boards are new so some oddities are to be expected. It's unfortunate, but a reality. Case made by one company, mobo by another who is most likely following the STX format standards.



Now I'm confused ...........

Your thread title is "Asrock H110M-STX no display"

Did you buy and are we discussing an H110M-STX mobo purchased seperately? Or did you buy a DeskMini 110?



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Robert Mitchoum View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Robert Mitchoum Quote  Post ReplyReply Direct Link To This Post Posted: 16 Dec 2016 at 6:41pm
Actually I bought the desk mini but I put the name of the MB in the title cause I wanted to find a way to diagnose the MB.
Follow-up to my researches:
I took the buzzer on my former PC then cut two pieces in a paper clip that I used as an interface between buzzer plug and MB one. Result = no beep.
Question: Is a buzzer so expensive that Asrock cannot afford to put one in its case ?
 
I have read on another forum that the HDMI was disabled by default so I realized that it was maybe a problem with the display port. Indeed it was a problem with my screen, the MB was booting perfectly and I finally been able to access the bios (CMOS).
In the bios the boot beep option was disabled ...
Question : Do people from Asrock support get so bored that they want customers to open useless tickets !!?? 
To conclude I don't think that this thread will be helpfull for anyone cause I didn't find the way to diagnose the MB in case it does not boot. Though I have opened a ticket to asrock support and if I have an answer I will post it on this thread.
cheers !
Rob
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Post Options Post Options   Thanks (0) Thanks(0)   Quote wardog Quote  Post ReplyReply Direct Link To This Post Posted: 16 Dec 2016 at 10:09pm
Is this a new build? Or one that's been running for some time problem free till just recently?

""2x8GB Kingston hyperx 2133mhz"" But what is the 16GB(2x8GB) matched kit P/N?

Does Kingston on their website declare this kit as compatible?
https://www.kingston.com/us/memory/search/Options



And just a heads up

Comments such as
Question: Is a buzzer so expensive that Asrock cannot afford to put one in its case ?

Question : Do people from Asrock support get so bored that they want customers to open useless tickets !!??

... when I read these, trust me, it isn't exactly inducement to continue to reply.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote wardog Quote  Post ReplyReply Direct Link To This Post Posted: 16 Dec 2016 at 10:11pm
Originally posted by Robert Mitchoum Robert Mitchoum wrote:


I have read on another forum that the HDMI was disabled by default so I realized that it was maybe a problem with the display port. Indeed it was a problem with my screen, the MB was booting perfectly and I finally been able to access the bios (CMOS).
In the bios the boot beep option was disabled ...

So ...... you have it running then?
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Post Options Post Options   Thanks (0) Thanks(0)   Quote parsec Quote  Post ReplyReply Direct Link To This Post Posted: 16 Dec 2016 at 11:07pm
Originally posted by Robert Mitchoum Robert Mitchoum wrote:

Actually I bought the desk mini but I put the name of the MB in the title cause I wanted to find a way to diagnose the MB.
Follow-up to my researches:
I took the buzzer on my former PC then cut two pieces in a paper clip that I used as an interface between buzzer plug and MB one. Result = no beep.
Question: Is a buzzer so expensive that Asrock cannot afford to put one in its case ?
 
I have read on another forum that the HDMI was disabled by default so I realized that it was maybe a problem with the display port. Indeed it was a problem with my screen, the MB was booting perfectly and I finally been able to access the bios (CMOS).
In the bios the boot beep option was disabled ...
Question : Do people from Asrock support get so bored that they want customers to open useless tickets !!?? 
To conclude I don't think that this thread will be helpfull for anyone cause I didn't find the way to diagnose the MB in case it does not boot. Though I have opened a ticket to asrock support and if I have an answer I will post it on this thread.
cheers !


Sorry to say, while the UEFI/BIOS has an option to enable the POST beep speaker, this board does not have a standard, three pin beep speaker header. So supplying a three pin beep speaker would be useless. I have passed that on to ASRock.

I have no idea if the four pin, dual speaker header also acts as a POST beep speaker.

If you had video output to the monitor, you should see POST codes shown on the screen during startup, which happens so quickly on a simple board like this, you'll only see it if POST fails.

You read HDMI was disabled by default? No offense, but that is completely false, and I would never believe someone saying that, without at least testing it myself. I cannot recall ever seeing an option in any ASRock board, or any board's UEFI/BIOS, that would enable or disable a video output.

The first video output I used on my DeskMini 110W was the HDMI output. Worked perfectly, and also worked with a 40" HDTV.
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