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Z270 Supercarrier 09/d0, can't go to backup BIOS

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Xaltar View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Xaltar Quote  Post ReplyReply Direct Link To This Post Topic: Z270 Supercarrier 09/d0, can't go to backup BIOS
    Posted: 26 Feb 2017 at 1:03am
Awesome, many thanks for going through all that and sharing it with us Thumbs Up

I suspected that may be the issue, RAM corruption = bad flash.
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Post Options Post Options   Thanks (1) Thanks(1)   Quote ultimateinternet Quote  Post ReplyReply Direct Link To This Post Posted: 25 Feb 2017 at 11:50pm
I have read all the interest so in the pursuit of information, I have run the following test:

I have gskill trident 3200 8gb x 4

Taichi z270 + 7700k + titan x + 960 pro + 960 pro

ver 1.30 bios, everything great

--------------------
ok, here goes the testing.

upgrade to 1.33, debug codes.
bios b2a, bios update
remove jumper
debug codes

remove all ram but 1 + remove evga card
no debug codes
boot to win

add 1 ram back
no debug codes
boot to win

add 1 ram back (3 now)
debug codes

add 1 ram back (4 now)
debug codes

go back to 2 ram only (2 out, 2 in) + evga card
no debug codes
boot to win

remove all ram but 1 + remove evga card
bios b2a, updates
remove jumper
NO DEBUG CODES
CONFIRMED 1.30 (stock) bios back

------------
it seems that the memory is causing the bios to fail the "backup"

so interesting results, I know in no way scientific but there's more for the pile. :)
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Xaltar Quote  Post ReplyReply Direct Link To This Post Posted: 25 Feb 2017 at 12:24am
I can confirm that the jumper you mentioned is present on the retail board too Parsec. I am looking at it right now on my Z270 Gaming K6. 

I have to be honest, I am somewhat relieved to discover it exists. I didn't like the idea that the procedure had been fully automated in the event of a failure. Knowing this "manual override" option exists has put my mind at ease Smile 
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Post Options Post Options   Thanks (0) Thanks(0)   Quote parsec Quote  Post ReplyReply Direct Link To This Post Posted: 24 Feb 2017 at 11:25pm
Originally posted by kartik_subbarao kartik_subbarao wrote:

Yes -- precisely correct. The two pins highlighted in red are the ones that I jumpered to switch to BIOS B.

Looking at it more closely, J1 is printed in a slightly larger font than the LED labels. Perhaps J1 is referring to that entire bank of 5 jumpers. BIOS_A_LED1 and BIOS_B_LED1 may be nothing more than labels for the LEDs that are right above that area. LED019 may just be referring to another LED nearby. Which leaves D_BIOS_TEST1 referring to the two pins above CHA_FAN3.


I found this on the Z270 Gaming K6 board, below the yellow sticker, does it look familiar?



We can also see a two pin jumper on the right side of the yellow sticker (covering the BIOS chips) which I assume must be the pins to switch to the backup UEFI/BIOS. I must point out that my Z270 Gaming K6 board is a pre-production model, so the two pin jumper seen above may not be found on the retail versions of this and other boards.

You simply shorted those two points on your board temporarily, to change to the backup UEFI/BIOS, correct? But later on you said that did not seem to work, so I'm confused about what happened.

When the ASRock Kaby Lake Intel 200 series chipset boards were released, they included a change in the way the dual BIOS system worked. That was apparently related to another situation with the BIOS chips on the new boards. In the past, ASRock used BIOS chips that were socketed DIP chips, that could be replaced by the user if necessary. That style of chips are no longer available from the BIOS chip manufactures. The Intel 200 series chipset boards now use surface mount BIOS chips, no longer in sockets.

On earlier ASRock dual BIOS chip boards, the main and backup BIOS chips worked like this, from an ASRock Z170 board manual:

This motherboard has two BIOS chips, a primary BIOS (BIOS_A) and a backup BIOS (BIOS_ B), which enhances the safety and stability of your system. Normally, the system will work on the primary BIOS. However, if the primary BIOS is corrupted or damaged, just flip the BIOS Selection Switch to B, then the backup BIOS will take over on the next system boot. Ater that, use Secure Backup UEFI in the UEFI Setup Utility to duplicate a working copy of the BIOS iles to the primary BIOS to ensure normal system operation. For safety issues, users are not able to update the backup BIOS manually. Users may refer to the BIOS LEDs (BIOS_A_LED or BIOS_B_LED) to identify which BIOS is currently activated.

This procedure has been changed on the Intel 200 series chipset boards, since we no longer have a dedicated switch to select the main and backup BIOS chips. This is the new description from the Z270 SuperCarrier manual:

This motherboard has two BIOS chips, an active BIOS (BIOS_A) and a backup BIOS (BIOS_B), which enhances the safety and stability of your system. Use Secure Backup UEFI to duplicate a working copy of the BIOS files to the active BIOS to ensure normal system operation. Normally, the system will work on the active BIOS. However if the active BIOS is corrupted or damaged, after several failed boot attempts, the backup BIOS will take over. For safety issues, users are not able to update the backup BIOS manually. Users may refer to the BIOS LEDs (BIOS_A_LED or BIOS_B_LED) to identify which BIOS is currently activated.

The UEFI/BIOS of the SuperCarrier should have the Secure Backup UEFI feature in the Tools screen. Given this description, why your board did not switch to the backup UEFI/BIOS chip automatically, I don't know. Possibly the number of failed POST/boot attempts was not enough, the Boot Failure Guard feature ASRock boards have set the number of attempts to three in the past.

As said in the description, it is not possible to update the backup UEFI/BIOS version.

The procedure described by UltimateInternet above seems to be similar to the original dual BIOS chip backup method, initiated manually by jumping pins on this header rather than with a switch.

Regardless, we still are pursuing a full official description of how this header works.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Xaltar Quote  Post ReplyReply Direct Link To This Post Posted: 24 Feb 2017 at 10:34pm
Awesome, thanks for clarifying. 

Enjoy your new system Thumbs Up
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Post Options Post Options   Thanks (0) Thanks(0)   Quote kartik_subbarao Quote  Post ReplyReply Direct Link To This Post Posted: 24 Feb 2017 at 10:07pm
Originally posted by ultimateinternet ultimateinternet wrote:

just fyi: chat with asrock is now there 1900EST.

BTW -- I misinterpreted the phrase "find the board" from your prior post. I thought you were referring to a message board (e.g. discussion forum) of some sort. When I saw your next post, I realized what you meant was find the product page for the motherboard, then look for the "chat with asrock" button. I was then able to find it. This is a good feature, good to know about for future reference!
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Post Options Post Options   Thanks (1) Thanks(1)   Quote kartik_subbarao Quote  Post ReplyReply Direct Link To This Post Posted: 24 Feb 2017 at 9:31pm
Yes -- precisely correct. The two pins highlighted in red are the ones that I jumpered to switch to BIOS B.

Looking at it more closely, J1 is printed in a slightly larger font than the LED labels. Perhaps J1 is referring to that entire bank of 5 jumpers. BIOS_A_LED1 and BIOS_B_LED1 may be nothing more than labels for the LEDs that are right above that area. LED019 may just be referring to another LED nearby. Which leaves D_BIOS_TEST1 referring to the two pins above CHA_FAN3.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Xaltar Quote  Post ReplyReply Direct Link To This Post Posted: 24 Feb 2017 at 2:16pm
Just to confirm, are these the jumper pads you needed to short to initiate the backup?



Highlighted in red.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Xaltar Quote  Post ReplyReply Direct Link To This Post Posted: 24 Feb 2017 at 2:13pm
Originally posted by kartik_subbarao kartik_subbarao wrote:

Good news! I removed all but one of my RAM cards and was able to boot up with BIOS A, which was on 1.11 (looks like the secure backup B->A didn't have any effect). I attached a FAT32 USB stick with the 1.10 BIOS file and used the UEFI Instant Flash tool to successfully downgrade BIOS A. I then added back my other RAM cards and successfully booted the system just like it was before. Problem solved, thanks for all of your suggestions!!

That is great news Thumbs Up

It sounds like the new BIOS version broke compatibility with your RAM, it would also explain why the backup failed, if the system detected memory errors it would not be able to properly complete and end up in a loop.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote parsec Quote  Post ReplyReply Direct Link To This Post Posted: 24 Feb 2017 at 11:09am
Xaltar and others, this is the best picture I could find so far. If you left click on the image and select View image, and click on it again to zoom in, it helps somewhat:



Still hard to read the text below and to the left of the jumper pins, but we have this from an earlier post thanks to kartik_subbarao:

BIOS_A_LED1  J1  LED019  D_BIOS_TEST1
BIOS_B_LED1

I've never seen anything like this on any ASRock board, so can't comment on it yet. Confused


Edited by parsec - 24 Feb 2017 at 11:11am
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