Fatal1ty Pro Gaming x370 Issue with Aquantia 5G

My best advice is that you leave the latest firmware that you flashed, install the drivers provided in my previous post (let me know if they are no longer available, I can send them to you), and restart your computer afterwards. I've been able to duplicate the results on multiple machines with positive results 100% of the time.

Rubber stamping without reading. Typical. I browse Reddit, but I don't contribute. It's just not worth the hassle. Imgur is a lot more fun, just as uptight but easier to swallow. Anyways, thanks again.

Saw your post on Reddit. Thanks for helping others. Seems like everyone wants to complain instead of just trying what you posted on Reddit in regards to my forum post. You can lead a horse to water... but then the horse will get on Reddit and complain about everything that you're trying to help them with. hehe

Just in case anyone is having the same problems I was having, I have two identical systems with the ASROCK Fata1ity X370 Professional Gaming AM4 system with the Aquantia 5g NIC built into the board.

Both systems have the same issues:

Aquantia NIC shows connecting > reset > connecting > reset

or

Aquantia NIC would just not recognize anything plugged into it at all


I tried the beta firmware update listed on the ASROCK website and both the ASROCK issued driver and the Aquantia issued driver. Nothing worked.

I finally got in touch with Richard at Aquantia (he said to have anyone else having issues contact them at aqn_support@aquantia.com). Richard sent me a .ZIP file with a firmware update and new drivers. This is what I did:

Updated Files

1. Empty the .ZIP folder into C:\update
2. Open Device Manager and update the Aquantia driver to the ones found in C:\update
3. Open a command prompt as Administrator
4. Browse to the C:\update folder
5. Run AtlFlashUpdate.exe
6. The firmware will update to 1.5.83
7. Once the process is complete, restart your computer
8. Adapter should now work normally.


Note: I have two of these systems and these steps fixed the problem on both. When I restarted after the firmware update, both systems hung after Windows shut down and I had to manually reset them but that was the only hangup.

I hope this helps.

Edited by stupidityleak - 25 Aug 2018 at 11:35am

Porsaan wrote: What features are you talking about? I have the same problem with ts and had to switch back to the intel nic. (this is on z370 fatality gamer i7 10gb).

bobble233 wrote: FYI, I still had this problem on the latest driver.  It's either a driver issue, or it's an issue with the hardware itself.  If you disable hardware checksum offload in the advanced driver options, everything works.  Please fix it asap..

Recently build new computer with z370 fatality gamer i7.
Do what bobble233 say : disabled in device-manager and the network aquantia -> proprity ->advanced : TCP / UDP checksum offload (IPv4) -> value : diasabled.

And Teamspeak and online game work.

But me remains ramdom spikes ping on every 3 ehternet (intel and aquantia) port, that i dont have with my old computer.