ASRock.com Homepage
Forum Home Forum Home > Technical Support > Intel Motherboards
  New Posts New Posts RSS Feed - New MB not booting
  FAQ FAQ  Forum Search Search  Events   Register Register  Login Login

New MB not booting

 Post Reply Post Reply
Author
Message
Steve251 View Drop Down
Newbie
Newbie


Joined: 03 Apr 2017
Status: Offline
Points: 4
Post Options Post Options   Thanks (0) Thanks(0)   Quote Steve251 Quote  Post ReplyReply Direct Link To This Post Topic: New MB not booting
    Posted: 03 Apr 2017 at 5:56pm
Hi 

I bought an  H110M ITX/AC mb from Amazon with a Kabylake processor bu nothing happens

It is suggested that my MB requires a BIOS update first but the board was advertised as bing 6th and 7th Gen compatible

How do I update the bios if I cant boot the thing
If it is because of the processor isnt thiis a chicken egg situation?

Thanks

S
Back to Top
Xaltar View Drop Down
Moderator Group
Moderator Group
Avatar

Joined: 16 May 2015
Location: Europe
Status: Offline
Points: 25208
Post Options Post Options   Thanks (0) Thanks(0)   Quote Xaltar Quote  Post ReplyReply Direct Link To This Post Posted: 03 Apr 2017 at 6:00pm
Sadly yes, "chicken -> egg" for sure. While the boards are compatible no manufacturer can update the BIOS on boards that are already out of the factory and on shelves.

You have 2 options:

1. Buy, borrow or steal a compatible Skylake CPU and update the BIOS then return it.

2. Get a new BIOS chip directly from ASRock preflashed with the correct BIOS version.


http://event.asrock.com/tsd.asp

or

ASRock Tech Support contact info for those Users residing on the US.

Support Phone: 1-909-590-8308 (CA so PST Time Zone)
Support Email: support@asrockamerica.com
Back to Top
Steve251 View Drop Down
Newbie
Newbie


Joined: 03 Apr 2017
Status: Offline
Points: 4
Post Options Post Options   Thanks (0) Thanks(0)   Quote Steve251 Quote  Post ReplyReply Direct Link To This Post Posted: 03 Apr 2017 at 7:36pm
Thank you for your quick reply

The problem here is that the seller advertised it as Gen 6 and 7 compatible
Should have said Gen 7 compatible with a BIOS update
Back to Top
 Post Reply Post Reply
  Share Topic   

Forum Jump Forum Permissions View Drop Down

Forum Software by Web Wiz Forums® version 12.04
Copyright ©2001-2021 Web Wiz Ltd.

This page was generated in 0.250 seconds.