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New MB not booting |
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Steve251 
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Joined: 03 Apr 2017 Status: Offline Points: 4 |
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 Topic: New MB not bootingPosted: 03 Apr 2017 at 5:56pm |
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Hi
I bought an H110M ITX/AC mb from Amazon with a Kabylake processor bu nothing happens It is suggested that my MB requires a BIOS update first but the board was advertised as bing 6th and 7th Gen compatible How do I update the bios if I cant boot the thing If it is because of the processor isnt thiis a chicken egg situation? Thanks S |
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Xaltar
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Joined: 16 May 2015 Location: Europe Status: Offline Points: 25298 |
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Posted: 03 Apr 2017 at 6:00pm |
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Sadly yes, "chicken -> egg" for sure. While the boards are compatible no manufacturer can update the BIOS on boards that are already out of the factory and on shelves.
You have 2 options: 1. Buy, borrow or steal a compatible Skylake CPU and update the BIOS then return it. 2. Get a new BIOS chip directly from ASRock preflashed with the correct BIOS version. http://event.asrock.com/tsd.asp or ASRock Tech Support contact info for those Users residing on the US.
Support Phone: 1-909-590-8308 (CA so PST Time Zone) Support Email: support@asrockamerica.com |
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Steve251
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Joined: 03 Apr 2017 Status: Offline Points: 4 |
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Posted: 03 Apr 2017 at 7:36pm |
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Thank you for your quick reply
The problem here is that the seller advertised it as Gen 6 and 7 compatible Should have said Gen 7 compatible with a BIOS update
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