|
New MB not booting |
Post Reply 
|
| Author | |
Steve251 
Newbie 
Joined: 03 Apr 2017 Status: Offline Points: 4 |
 Post Options
 Thanks(0)
 Quote Reply
 Topic: New MB not bootingPosted: 03 Apr 2017 at 5:56pm |
|
Hi
I bought an H110M ITX/AC mb from Amazon with a Kabylake processor bu nothing happens It is suggested that my MB requires a BIOS update first but the board was advertised as bing 6th and 7th Gen compatible How do I update the bios if I cant boot the thing If it is because of the processor isnt thiis a chicken egg situation? Thanks S |
|
 |
|
|
Xaltar
Moderator Group 
Joined: 16 May 2015 Location: Europe Status: Offline Points: 25208 |
Post Options
Thanks(0)
Quote Reply
Posted: 03 Apr 2017 at 6:00pm |
|
Sadly yes, "chicken -> egg" for sure. While the boards are compatible no manufacturer can update the BIOS on boards that are already out of the factory and on shelves.
You have 2 options: 1. Buy, borrow or steal a compatible Skylake CPU and update the BIOS then return it. 2. Get a new BIOS chip directly from ASRock preflashed with the correct BIOS version. http://event.asrock.com/tsd.asp or ASRock Tech Support contact info for those Users residing on the US.
Support Phone: 1-909-590-8308 (CA so PST Time Zone) Support Email: support@asrockamerica.com |
|
|
|
|
|
|
Steve251
Newbie
Joined: 03 Apr 2017 Status: Offline Points: 4 |
Post Options
Thanks(0)
Quote Reply
Posted: 03 Apr 2017 at 7:36pm |
|
Thank you for your quick reply
The problem here is that the seller advertised it as Gen 6 and 7 compatible Should have said Gen 7 compatible with a BIOS update
|
|
|
|
|
Post Reply
|
|
Tweet
|
| Forum Jump | Forum Permissions You cannot post new topics in this forum You cannot reply to topics in this forum You cannot delete your posts in this forum You cannot edit your posts in this forum You cannot create polls in this forum You cannot vote in polls in this forum |
Topic Options