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X370 Taichi SATA SSD goes missing

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Peter13779 View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Peter13779 Quote  Post ReplyReply Direct Link To This Post Posted: 13 Apr 2017 at 2:29am
I have the same problem here using two crucial BX100 (actual firmware) drives at AHCI. Windows 10 64 bit (1703) is not installable and an installed windows (cloned from working HDD install) is not bootable on these drives connected to the AMD sata ports. The drives are missing in bios on every soft reset of the system.

The ports using asmedia chipset are working fine with these SSD drives!

Edit: My crucial MX100 is working fine on the AMD ports



Edited by Peter13779 - 13 Apr 2017 at 2:36am
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GenesisDoes View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote GenesisDoes Quote  Post ReplyReply Direct Link To This Post Posted: 12 Apr 2017 at 10:57pm
Originally posted by parsec parsec wrote:

Originally posted by GenesisDoes GenesisDoes wrote:

Everything is working fine now on the X370 Taichi except for one weird issue where my SATA SSD goes missing.< ="chrome-extension://hhojmcideegachlhfgfdhailpfhgknjm/web_accessible_resources/index.js">

I have 2 drives in the M.2 ports and 3 (2 HDD, 1 SSD) in the SATA ports. The 1 SSD goes missing when I power on the machine if it was powered off for more than 1 hour (overnight for example). It only detects it again when I remove the SATA power cable and reinsert it. 

If the system was off for under 1 hour and I power it on again, it detects fine. I tried moving the SSD to another SATA port, tried the other SATA power connectors that are working fine with the HDD's and I still have the same issue. I moved the SSD to another system and it detects fine. If I put the SSD in a USB 3.0 enclosure, it detects fine. 

Anyone know what can be causing this?


No mention of trying a different SATA data cable.

What SATA driver are you using? SATA mode setting is?

Is the SSD in an AMD or ASMedia SATA port? Your board has those two SATA chipsets.

Version of Windows you are using? How did you install drivers after the Windows installation?

That SSD is what model?
< ="chrome-extension://hhojmcideegachlhfgfdhailpfhgknjm/web_accessible_resources/index.js">

I tried different Sata cables both data and power (the ones that were working fine with the two HDD's, I unplugged from the HDD's and tried it with the SSD). I tried ports 1-8 (AMD), HDD's are working fine there so it's not ports or cables. SATA is in AHCI. Windows 10 64-bit. I just installed drivers for the NVME drives, didn't install for Mushkin Reactor drive. It also does the same for Samsung 840 EVO I tested. Randomly won't detect, but will detect again on a full shutdown and power on again. I don't think it's drivers because it doesn't detect in UEFI Bios, unless a full shutdown and power on again.
< ="chrome-extension://hhojmcideegachlhfgfdhailpfhgknjm/web_accessible_resources/index.js">

Edited by GenesisDoes - 12 Apr 2017 at 11:58pm
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parsec View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote parsec Quote  Post ReplyReply Direct Link To This Post Posted: 12 Apr 2017 at 12:26pm
Originally posted by GenesisDoes GenesisDoes wrote:

Everything is working fine now on the X370 Taichi except for one weird issue where my SATA SSD goes missing.< ="chrome-extension://hhojmcideegachlhfgfdhailpfhgknjm/web_accessible_resources/index.js">

I have 2 drives in the M.2 ports and 3 (2 HDD, 1 SSD) in the SATA ports. The 1 SSD goes missing when I power on the machine if it was powered off for more than 1 hour (overnight for example). It only detects it again when I remove the SATA power cable and reinsert it. 

If the system was off for under 1 hour and I power it on again, it detects fine. I tried moving the SSD to another SATA port, tried the other SATA power connectors that are working fine with the HDD's and I still have the same issue. I moved the SSD to another system and it detects fine. If I put the SSD in a USB 3.0 enclosure, it detects fine. 

Anyone know what can be causing this?


No mention of trying a different SATA data cable.

What SATA driver are you using? SATA mode setting is?

Is the SSD in an AMD or ASMedia SATA port? Your board has those two SATA chipsets.

Version of Windows you are using? How did you install drivers after the Windows installation?

That SSD is what model?
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GenesisDoes View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote GenesisDoes Quote  Post ReplyReply Direct Link To This Post Posted: 12 Apr 2017 at 8:15am
I found a temporary workaround. I have to boot into Windows, shut down the computer, turn it back on and it detects every time. Very annoying but hopefully a future BIOS update will fix this.
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Ronin4740 View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Ronin4740 Quote  Post ReplyReply Direct Link To This Post Posted: 11 Apr 2017 at 6:25am
This happened to me a few times on the B350 Fatal1ty board I bought a few weeks ago - would reboot and discover that the MyDIgital BPX 240GB M.2 NVMe board in M.2 slot 1 was no longer visible in the BIOS.  If I'd power the computer down, wait a few seconds and power it back up I could see it again.

I was using the latest released BIOS for my board at the time.  The problem only happened a few times and has since stopped happening... I've since upgraded the BIOS to a later version and the problem has still yet to occur again.

I'm keeping an eye on it.  If it happens again I think I'll start by returning or RMA'ing the board first then work with Asrock to RMA the motherboard if it continues.  I wonder if it isn't a heat issue or maybe a voltage issue but I can't explain why the problem hasn't happened again for the past week.  
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GenesisDoes View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote GenesisDoes Quote  Post ReplyReply Direct Link To This Post Posted: 11 Apr 2017 at 1:14am
Everything is working fine now on the X370 Taichi except for one weird issue where my SATA SSD goes missing.< ="chrome-extension://hhojmcideegachlhfgfdhailpfhgknjm/web_accessible_resources/index.js">

I have 2 drives in the M.2 ports and 3 (2 HDD, 1 SSD) in the SATA ports. The 1 SSD goes missing when I power on the machine if it was powered off for more than 1 hour (overnight for example). It only detects it again when I remove the SATA power cable and reinsert it. 

If the system was off for under 1 hour and I power it on again, it detects fine. I tried moving the SSD to another SATA port, tried the other SATA power connectors that are working fine with the HDD's and I still have the same issue. I moved the SSD to another system and it detects fine. If I put the SSD in a USB 3.0 enclosure, it detects fine. 

Anyone know what can be causing this?
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