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X370 taichi boot problems

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zjwenker View Drop Down
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    Posted: 27 Apr 2017 at 2:51pm
Originally posted by JohnV JohnV wrote:

Originally posted by zjwenker zjwenker wrote:

So today I tried to start up my computer and got the error code 0xc000000e.

So while browsing the internet i came across a post telling that the problem mostly is that the motherboards settings aren't correct to see the drive where the windows is installed on,

 ( http://www.tomshardware.co.uk/answers/id-2744141/error-code-0xc000000e.html )

 so I took a look in the bios and at the boot settings I cannot see my samsung nvme drive. 

So my question is,  where can I find the option to turn on Ahci mode?

Thanks in advance.


After reading the thread I'd like to know what Bios version you are on and if you had updated it >1.6 or 2.0.  Nvme drives 'disappearing' after reboot is an issue with some of the old bios versions. Note: I had the same issue on the x370PG with the 1.5 bios.

im using the latest bios 2.0
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Post Options Post Options   Thanks (0) Thanks(0)   Quote zjwenker Quote  Post ReplyReply Direct Link To This Post Posted: 27 Apr 2017 at 2:48pm
Check the reply after that, I did the install again trough UEFI mode fully clean. It still causes the same problem.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote parsec Quote  Post ReplyReply Direct Link To This Post Posted: 27 Apr 2017 at 12:47pm
Originally posted by zjwenker zjwenker wrote:

what do you mean in uefi mode? , I installed windows trough my ssd from my old computer, so I put the ssd from my old pc in my new build, booted the windows and in windows started the usb stick. then in the windows installer I formatted the ssd and choose the nvme ssd as the boot drive.


Why do you have two SSDs in the PC when you are trying to install Windows? That is the wrong way to do it, and causes problems.

Also, the way you described your installation process, if it that is true, does not make sense and is wrong. In Windows you started the USB stick? Where did you learn that? That cannot work.

As datonyb said, you must install Windows 10 in UEFI booting mode when using an NVMe SSD as the OS drive. You must select the entry in the UEFI/BIOS boot order for the USB Window installation media that looks like this: "UEFI: <flash drive name>".

Remove the 850 SSD from your old computer, which should never have been put in your new build at all. Two completely different systems since Ryzen is new, even if your old PC was an AMD build. I have no idea why you did that, all it did was cause problems for you.

Always install Windows with ONLY the new OS drive in the PC. You should be able to boot the Windows installer from the USB flash drive itself, I do that all the time. If you cannot boot/run the Windows installer from the USB flash drive, by selecting it in the boot order in the UEFI/BIOS, then it was not created correctly.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote JohnV Quote  Post ReplyReply Direct Link To This Post Posted: 27 Apr 2017 at 11:53am
Originally posted by zjwenker zjwenker wrote:

So today I tried to start up my computer and got the error code 0xc000000e.

So while browsing the internet i came across a post telling that the problem mostly is that the motherboards settings aren't correct to see the drive where the windows is installed on,

 ( http://www.tomshardware.co.uk/answers/id-2744141/error-code-0xc000000e.html )

 so I took a look in the bios and at the boot settings I cannot see my samsung nvme drive. 

So my question is,  where can I find the option to turn on Ahci mode?

Thanks in advance.


After reading the thread I'd like to know what Bios version you are on and if you had updated it >1.6 or 2.0.  Nvme drives 'disappearing' after reboot is an issue with some of the old bios versions. Note: I had the same issue on the x370PG with the 1.5 bios.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote datonyb Quote  Post ReplyReply Direct Link To This Post Posted: 27 Apr 2017 at 6:54am

have you tried removing and then replacing the nvme drive to make sure its seated correctly ?
other than this im thinking you may have either a defective drive or board
for testing purpose can you try the 960 in the second m2 slot
[url=https://valid.x86.fr/jpg250][/url]

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Post Options Post Options   Thanks (0) Thanks(0)   Quote zjwenker Quote  Post ReplyReply Direct Link To This Post Posted: 27 Apr 2017 at 6:22am
Today i installed the windows trough UEFI mode to make sure it works correctly. after shutting my computer down the nvme slot disappeared again. after 20 reboots still nowhere to be found. so I tried the jumpers on the motherboard again and it booted as if nothing happend. anyone got any idea what the problem is?

also my specs are:

X370 taichi
ryzen 1700
2x 8gb gskill ddr4 F-3200C16D-16gtzr
sapphire rx 580 nitro
samsung 960 evo nvme 250 gb
samsung 850 128gb
corsair 750 psu
 




Edited by zjwenker - 27 Apr 2017 at 6:33am
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Post Options Post Options   Thanks (0) Thanks(0)   Quote zjwenker Quote  Post ReplyReply Direct Link To This Post Posted: 26 Apr 2017 at 2:50pm
So i booted the installer via uefi mode and at the windows installer my nvme ssd is no where to be found, also in the motherboard it isn't showing upp. While last time I installed I could see it, and when I try long enough to boot the pc I can usually get in the nvme ssd.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote datonyb Quote  Post ReplyReply Direct Link To This Post Posted: 26 Apr 2017 at 4:47am
on a clean install from usb you look for option to install in uefi mode

here check the video
1min 55 seconds in > until 4 mins

https://www.youtube.com/watch?v=xURz-SSQUVY


Edited by datonyb - 26 Apr 2017 at 5:25am
[url=https://valid.x86.fr/jpg250][/url]

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Post Options Post Options   Thanks (0) Thanks(0)   Quote zjwenker Quote  Post ReplyReply Direct Link To This Post Posted: 26 Apr 2017 at 4:44am
what do you mean in uefi mode? , I installed windows trough my ssd from my old computer, so I put the ssd from my old pc in my new build, booted the windows and in windows started the usb stick. then in the windows installer I formatted the ssd and choose the nvme ssd as the boot drive.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote datonyb Quote  Post ReplyReply Direct Link To This Post Posted: 26 Apr 2017 at 4:38am
give me a few mins im uploading some bios pics of my taichi and samsung 960 for you to compare

you did install windows in uefi mode ?
ive tried twice to screenshot the opened options here but its not opening the file after uploading
on this windows boot manager then has samsung written after it (first boot option)


and here is my storage options tab (i have not installed my evo850 yet) so its not showing any at present but does show my settings


one other thing to note
after installing the 960 nvme and windows and then samsung magician and nvme drivers
it was still set in windows to defragment the drive automatically i had to manually turn this off to prevent early hard drive wear (something the samsung magician software usually turns off on installation)
make sure you check this is off on yours


Edited by datonyb - 26 Apr 2017 at 4:45am
[url=https://valid.x86.fr/jpg250][/url]

3800X, powercolor reddevil vega64, gskill tridentz3866, taichix370, evga750watt gold
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