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X370 taichi boot problems

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zjwenker View Drop Down
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    Posted: 25 Apr 2017 at 3:33pm
So today I tried to start up my computer and got the error code 0xc000000e.

So while browsing the internet i came across a post telling that the problem mostly is that the motherboards settings aren't correct to see the drive where the windows is installed on,

 ( http://www.tomshardware.co.uk/answers/id-2744141/error-code-0xc000000e.html )

 so I took a look in the bios and at the boot settings I cannot see my samsung nvme drive. 

So my question is,  where can I find the option to turn on Ahci mode?

Thanks in advance.
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TooQik View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote TooQik Quote  Post ReplyReply Direct Link To This Post Posted: 25 Apr 2017 at 5:30pm
In the BIOS you should have an option in the Advanced tab named Storage Configuration where you'll find your SATA configuration settings.

Make sure SATA Controller(s) is set to Enabled and SATA Mode is AHCI.

Some others have had issues with disappearing SDDs, so read through some other post in this forum to get some other ideas on what / where to check if the above doesn't help.

Good luck.


Edited by TooQik - 25 Apr 2017 at 5:31pm
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datonyb View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote datonyb Quote  Post ReplyReply Direct Link To This Post Posted: 25 Apr 2017 at 7:45pm
also are you set to windows uefi boot as first option ?
[url=https://valid.x86.fr/jpg250][/url]

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Post Options Post Options   Thanks (0) Thanks(0)   Quote parsec Quote  Post ReplyReply Direct Link To This Post Posted: 25 Apr 2017 at 11:35pm
Originally posted by zjwenker zjwenker wrote:

So today I tried to start up my computer and got the error code 0xc000000e.

So while browsing the internet i came across a post telling that the problem mostly is that the motherboards settings aren't correct to see the drive where the windows is installed on,

 ( http://www.tomshardware.co.uk/answers/id-2744141/error-code-0xc000000e.html )

 so I took a look in the bios and at the boot settings I cannot see my samsung nvme drive. 

So my question is,  where can I find the option to turn on Ahci mode?

Thanks in advance.


What version of Windows are you using?

How did you install Windows on your mystery Samsung NVMe SSD?

AHCI mode is the default SATA mode in the UEFI/BIOS, Storage Configuration screen, for any Ryzen board.

But if you are using a Samsung NVMe SSD, that drive uses the NVMe protocol, not the SATA protocol. It is not a SATA drive, and does not use the SATA controller or SATA driver on any Ryzen board. Different SATA modes make no difference with an NVMe SSD.

There is no specific NVMe setting that needs to be set in the UEFI/BIOS, like the SATA mode, since the NVMe controller is part of the SSD itself.

As datonyb said Thumbs Up, did you configure anything in the UEFI/BIOS for UEFI booting your NVMe SSD?

You should see your NVMe SSD listed in Storage Configuration, M2_1 slot entry. Did you try clearing the UEFI/BIOS with the jumper on the board, or the CLR CMOS button on the IO panel, and then check Storage Configuration and the Boot Order again.
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zjwenker View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote zjwenker Quote  Post ReplyReply Direct Link To This Post Posted: 26 Apr 2017 at 4:02am
So I tried the jumpers and now I can see the nvme again, is there any way to make sure the ssd doesn't disappear again? Or should I just not install the windows on the nvme slot. im using the latest version of windows so I don't think this is the problem, I did all updates. I installed the windows via a usb stick.

Edited by zjwenker - 26 Apr 2017 at 4:03am
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datonyb View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote datonyb Quote  Post ReplyReply Direct Link To This Post Posted: 26 Apr 2017 at 4:38am
give me a few mins im uploading some bios pics of my taichi and samsung 960 for you to compare

you did install windows in uefi mode ?
ive tried twice to screenshot the opened options here but its not opening the file after uploading
on this windows boot manager then has samsung written after it (first boot option)


and here is my storage options tab (i have not installed my evo850 yet) so its not showing any at present but does show my settings


one other thing to note
after installing the 960 nvme and windows and then samsung magician and nvme drivers
it was still set in windows to defragment the drive automatically i had to manually turn this off to prevent early hard drive wear (something the samsung magician software usually turns off on installation)
make sure you check this is off on yours


Edited by datonyb - 26 Apr 2017 at 4:45am
[url=https://valid.x86.fr/jpg250][/url]

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zjwenker View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote zjwenker Quote  Post ReplyReply Direct Link To This Post Posted: 26 Apr 2017 at 4:44am
what do you mean in uefi mode? , I installed windows trough my ssd from my old computer, so I put the ssd from my old pc in my new build, booted the windows and in windows started the usb stick. then in the windows installer I formatted the ssd and choose the nvme ssd as the boot drive.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote datonyb Quote  Post ReplyReply Direct Link To This Post Posted: 26 Apr 2017 at 4:47am
on a clean install from usb you look for option to install in uefi mode

here check the video
1min 55 seconds in > until 4 mins

https://www.youtube.com/watch?v=xURz-SSQUVY


Edited by datonyb - 26 Apr 2017 at 5:25am
[url=https://valid.x86.fr/jpg250][/url]

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Post Options Post Options   Thanks (0) Thanks(0)   Quote zjwenker Quote  Post ReplyReply Direct Link To This Post Posted: 26 Apr 2017 at 2:50pm
So i booted the installer via uefi mode and at the windows installer my nvme ssd is no where to be found, also in the motherboard it isn't showing upp. While last time I installed I could see it, and when I try long enough to boot the pc I can usually get in the nvme ssd.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote zjwenker Quote  Post ReplyReply Direct Link To This Post Posted: 27 Apr 2017 at 6:22am
Today i installed the windows trough UEFI mode to make sure it works correctly. after shutting my computer down the nvme slot disappeared again. after 20 reboots still nowhere to be found. so I tried the jumpers on the motherboard again and it booted as if nothing happend. anyone got any idea what the problem is?

also my specs are:

X370 taichi
ryzen 1700
2x 8gb gskill ddr4 F-3200C16D-16gtzr
sapphire rx 580 nitro
samsung 960 evo nvme 250 gb
samsung 850 128gb
corsair 750 psu
 




Edited by zjwenker - 27 Apr 2017 at 6:33am
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