H77M screen freezes issue

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   Hi, 
I'm an Asrock customer. Some years ago i've bought an H77M mobo.
I'm very happy of this mobo, it's perfect in normal using. The problems began when I started to play League of Legends.
I've a 3570k cpu and I use onboard HD4000 videocard.
It works perfectly at medium quality but sometime the game crash without any reason.
The screen freezes and the audio card plays a sound similar to a bee (bzzzzzzzzzzzzzzzzzzzzzzz). Reset button doesn't work, CTRL+ALT+DEL doesn't work... The only thing that works is shutdown the system by unplugging the cable or wait some seconds until the pc reboot automatically.
I spent so many time at the research of a solution without any result. The only solution are in all the cases the same: a bios upgrade.
Now i have the last one, so I can not upgrade again.
If someone noticed this issue and got a solution, plz tells me how to fix it! Thanks so much

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Clunis Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 28 Jul 2015 Status: Offline Points: 5	Post Options Post Reply Quote Clunis Report Post Thanks(0) Quote Reply Topic: H77M screen freezes issue Posted: 28 Jul 2015 at 5:53am
	Hi, I'm an Asrock customer. Some years ago i've bought an H77M mobo. I'm very happy of this mobo, it's perfect in normal using. The problems began when I started to play League of Legends. I've a 3570k cpu and I use onboard HD4000 videocard. It works perfectly at medium quality but sometime the game crash without any reason. The screen freezes and the audio card plays a sound similar to a bee (bzzzzzzzzzzzzzzzzzzzzzzz). Reset button doesn't work, CTRL+ALT+DEL doesn't work... The only thing that works is shutdown the system by unplugging the cable or wait some seconds until the pc reboot automatically. I spent so many time at the research of a solution without any result. The only solution are in all the cases the same: a bios upgrade. Now i have the last one, so I can not upgrade again. If someone noticed this issue and got a solution, plz tells me how to fix it! Thanks so much

Xaltar Members Profile Send Private Message Find Members Posts Add to Buddy List Moderator Group Joined: 16 May 2015 Location: Europe Status: Offline Points: 22688	Post Options Post Reply Quote Xaltar Report Post Thanks(0) Quote Reply Posted: 28 Jul 2015 at 12:38pm
	Welcome to the forums What version of windows are you using? The first thing I would check given your problem seems to be specific to a game is the system event logs. They can be found under Control Panel -> Administrative Tools -> Event Viewer then Windows Logs -> System You will want to look for warnings and errors close to or at the time of a crash. This should give an idea as to where the problem is coming from. Post back when you have the info and we can help you from there.

Clunis Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 28 Jul 2015 Status: Offline Points: 5	Post Options Post Reply Quote Clunis Report Post Thanks(0) Quote Reply Posted: 29 Aug 2015 at 11:19pm
	Hi, I suppose there are some hardware incompatibility because i got just this one: - <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> - <System> <Provider Name="EventLog" /> <EventID Qualifiers="32768">6008</EventID> <Level>2</Level> <Task>0</Task> <Keywords>0x80000000000000</Keywords> <TimeCreated SystemTime="2015-08-29T15:04:58.000000000Z" /> <EventRecordID>3490</EventRecordID> <Channel>System</Channel> <Computer>PC-XXXXXX</Computer> <Security /> </System> - <EventData> <Data>17:03:11</Data> <Data>??9/??8/??015</Data> <Data /> <Data /> <Data>15184</Data> <Data /> <Data /> <Binary>DF07080006001D00110003000B008001DF07080006001D000F0003000B0080013C0000003C000000000000000000000000000000000000000100000000000000</Binary> </EventData> </Event>

Clunis Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 28 Jul 2015 Status: Offline Points: 5	Post Options Post Reply Quote Clunis Report Post Thanks(0) Quote Reply Posted: 29 Aug 2015 at 11:21pm
	Nome registro: System Origine: Microsoft-Windows-Kernel-Power Data: 29/08/2015 17:04:54 ID evento: 41 Categoria attivit?:(63) Livello: Critico Parole chiave: (35184372088832),(2) Utente: SYSTEM Computer: PC-XXXXXX Descrizione: Riavvio del sistema senza un regolare arresto. Questo errore può essere causato da un'interruzione, un arresto anomalo o un'interruzione dell'alimentazione imprevista del sistema. XML evento: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" /> <EventID>41</EventID> <Version>3</Version> <Level>1</Level> <Task>63</Task> <Opcode>0</Opcode> <Keywords>0x8000200000000002</Keywords> <TimeCreated SystemTime="2015-08-29T15:04:54.940620100Z" /> <EventRecordID>3500</EventRecordID> <Correlation /> <Execution ProcessID="4" ThreadID="8" /> <Channel>System</Channel> <Computer>PC-XXXXXX</Computer> <Security UserID="S-1-5-18" /> </System> <EventData> <Data Name="BugcheckCode">0</Data> <Data Name="BugcheckParameter1">0x0</Data> <Data Name="BugcheckParameter2">0x0</Data> <Data Name="BugcheckParameter3">0x0</Data> <Data Name="BugcheckParameter4">0x0</Data> <Data Name="SleepInProgress">0</Data> <Data Name="PowerButtonTimestamp">0</Data> <Data Name="BootAppStatus">0</Data> </EventData> </Event>