X370 Gaming k4 RGB utility doesn't work

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   Hi, i just bought a Ryzen 1700 and coupled it with the subject motherboard. I've installed Windows 10 Pro (Creators Update), I also installed latest official bios and amd chipset driver.
The LED seems to work, i obviously plugged the Wraith Spire Led Cable to the Led port. The default led configuration is Red with a "breathing" effect, applied to the cooler and the unique board's led. If I install the Asrock led utility, when i try to open it, it just try to load something but nothing starts and it disable all my board related leds. If i want to go back to "red breathing effect" i need to reset the bios through CLEARCMOS.

Please help, is that just a software issue that is going to be fixed or i need to change my board? 

Thank you all

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ThePresidente Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 06 May 2017 Location: italy Status: Offline Points: 11	Post Options Post Reply Quote ThePresidente Report Post Thanks(0) Quote Reply Topic: X370 Gaming k4 RGB utility doesn't work Posted: 06 May 2017 at 5:43pm
	Hi, i just bought a Ryzen 1700 and coupled it with the subject motherboard. I've installed Windows 10 Pro (Creators Update), I also installed latest official bios and amd chipset driver. The LED seems to work, i obviously plugged the Wraith Spire Led Cable to the Led port. The default led configuration is Red with a "breathing" effect, applied to the cooler and the unique board's led. If I install the Asrock led utility, when i try to open it, it just try to load something but nothing starts and it disable all my board related leds. If i want to go back to "red breathing effect" i need to reset the bios through CLEARCMOS. Please help, is that just a software issue that is going to be fixed or i need to change my board? Thank you all

MunkeyBalls Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 05 May 2017 Status: Offline Points: 21	Post Options Post Reply Quote MunkeyBalls Report Post Thanks(0) Quote Reply Posted: 06 May 2017 at 5:45pm
	You are not alone, so I'd say it's software related: http://forum.asrock.com/forum_posts.asp?TID=4537&title=rgb-led-issues

ThePresidente Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 06 May 2017 Location: italy Status: Offline Points: 11	Post Options Post Reply Quote ThePresidente Report Post Thanks(0) Quote Reply Posted: 10 May 2017 at 12:59am
	Can i have any help by Asrock support? i need to know if my motherboard is broken because in this case i need to do a refund request Edited by ThePresidente - 10 May 2017 at 12:59am