ASRock.com Homepage
Forum Home Forum Home > Technical Support > HTPC&Gaming Barebone&Others
  New Posts New Posts RSS Feed - New Deskmini does not POST
  FAQ FAQ  Forum Search Search  Events   Register Register  Login Login

New Deskmini does not POST

 Post Reply Post Reply
Author
Message
grandpiper View Drop Down
Newbie
Newbie


Joined: 10 Jun 2017
Status: Offline
Points: 4
Post Options Post Options   Thanks (0) Thanks(0)   Quote grandpiper Quote  Post ReplyReply Direct Link To This Post Topic: New Deskmini does not POST
    Posted: 10 Jun 2017 at 6:09am
Hi All:

BIOS - 1.5
CPU - G4560
RAM - 8GB (1 stick)
120GB SDD


The system is brand new and is being set up for the first time. The system powers up, the CPU fan runs, but nothing else is happening. No beeps or video. I removed and reset the RAM and CPU and unhooked all peripherals to isolate the problem, but no luck. Per the ASRock website below, the G4560 should be supported by the BIOS version.

I would sincerely appreciate your suggestions to resolve this issue.

Thanks in advance!

http://www.asrock.com/support/support.asp?Model=DeskMini%20110%20Series&cat=CPU
Back to Top
parsec View Drop Down
Moderator Group
Moderator Group
Avatar

Joined: 04 May 2015
Location: USA
Status: Offline
Points: 4996
Post Options Post Options   Thanks (1) Thanks(1)   Quote parsec Quote  Post ReplyReply Direct Link To This Post Posted: 10 Jun 2017 at 12:56pm
Originally posted by grandpiper grandpiper wrote:

Hi All:

BIOS - 1.5
CPU - G4560
RAM - 8GB (1 stick)
120GB SDD


The system is brand new and is being set up for the first time. The system powers up, the CPU fan runs, but nothing else is happening. No beeps or video. I removed and reset the RAM and CPU and unhooked all peripherals to isolate the problem, but no luck. Per the ASRock website below, the G4560 should be supported by the BIOS version.

I would sincerely appreciate your suggestions to resolve this issue.

Thanks in advance!

http://www.asrock.com/support/support.asp?Model=DeskMini%20110%20Series&cat=CPU


How do you know you have UEFI version 1.50?

What is the full model name/number of your memory?

Did you try both DIMM slots?

There is no POST beep speaker on the board, or a way of connecting a standard POST beep speaker to this board, sorry to say.

There are several models of DeskMini PCs, do you have one that included the PSU?

Is your monitor setup to auto select the active input? Did you try manually selecting the input on your monitor?

Very little that can go wrong with this PC. Did you check the CPU socket for bent pins?
Back to Top
grandpiper View Drop Down
Newbie
Newbie


Joined: 10 Jun 2017
Status: Offline
Points: 4
Post Options Post Options   Thanks (0) Thanks(0)   Quote grandpiper Quote  Post ReplyReply Direct Link To This Post Posted: 11 Jun 2017 at 12:21am
Thanks for taking the time to respond to my query, Parsec. Much appreciated.

I solved the problem but I thought I would post a reply anyway hoping it may help someone. I was using HDMI and switching to VGA resolved the problem. I must have missed the instruction to use VGA somehow.

Cheers!
Back to Top
parsec View Drop Down
Moderator Group
Moderator Group
Avatar

Joined: 04 May 2015
Location: USA
Status: Offline
Points: 4996
Post Options Post Options   Thanks (0) Thanks(0)   Quote parsec Quote  Post ReplyReply Direct Link To This Post Posted: 12 Jun 2017 at 10:47am
Originally posted by grandpiper grandpiper wrote:

Thanks for taking the time to respond to my query, Parsec. Much appreciated.

I solved the problem but I thought I would post a reply anyway hoping it may help someone. I was using HDMI and switching to VGA resolved the problem. I must have missed the instruction to use VGA somehow.

Cheers!


Thanks, but you are not required to use the VGA output. There is no instruction to only use the VGA output.

I use the HDMI output on my DeskMini 110W, and it works fine. I've never used the VGA output.
Back to Top
 Post Reply Post Reply
  Share Topic   

Forum Jump Forum Permissions View Drop Down

Forum Software by Web Wiz Forums® version 12.04
Copyright ©2001-2021 Web Wiz Ltd.

This page was generated in 0.125 seconds.