No Sound from Rear port or front port

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   Same problem here and no solution. Probably its a factory problem. We got "lucky".

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actionban Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 13 Apr 2020 Location: Brasil Status: Offline Points: 1	Post Options Post Reply Quote actionban Report Post Thanks(0) Quote Reply Posted: 13 Apr 2020 at 5:52am
	Same problem here and no solution. Probably its a factory problem. We got "lucky".

DieKadse Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 29 Mar 2020 Status: Offline Points: 4	Post Options Post Reply Quote DieKadse Report Post Thanks(0) Quote Reply Posted: 15 Apr 2020 at 12:13am
	Hm no support for us? :(

Dedokta Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 22 Apr 2020 Status: Offline Points: 1	Post Options Post Reply Quote Dedokta Report Post Thanks(0) Quote Reply Posted: 22 Apr 2020 at 10:14pm
	I'm here for the same issue. Brand new system with ryzen 5 3600 CPU. No sound. Drivers have been updated, uninstalled, reinstalled - Nothing. Sound panel shows the volume levels moving, but nothing coming out from either front or rear ports. Bios at lat4est level 3.7 which I had to have done just so the motherboard and CPU would work together.

skushi Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 25 Apr 2020 Status: Offline Points: 1	Post Options Post Reply Quote skushi Report Post Thanks(0) Quote Reply Posted: 25 Apr 2020 at 2:28am
	Hey All, Same issue here, brand new asrock MOBO b450 pro4 and Ryzen 5 3600. Jacks generated sound yesterday, today after windows reinstallation its just gone. Installed drivers couple of times, still no resolution. Any ideas?

Xaltar Members Profile Send Private Message Find Members Posts Add to Buddy List Moderator Group Joined: 16 May 2015 Location: Europe Status: Offline Points: 24803	Post Options Post Reply Quote Xaltar Report Post Thanks(0) Quote Reply Posted: 25 Apr 2020 at 2:37am
	Guys, submit support tickets to ASRock Tech Support here: https://event.asrock.com/tsd.asp This is a community forum, we can try to help with some things but issues like this need to be reported to ASRock. Good luck


Matt_L Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 27 Apr 2020 Location: Home Status: Offline Points: 3	Post Options Post Reply Quote Matt_L Report Post Thanks(0) Quote Reply Posted: 27 Apr 2020 at 6:46am
	I have an Asrock B450M Pro4, but I'm having an identical issue. When I do try to install the realtek driver (6.0.8730.1 for my mob) my computer crashes and I get (from windows 10) BSOD with a SYSTEM THREAD EXCEPTION ERROR. The error code lways indicates the RTKVHD64.SYS file for the fault. I do see a lot of audio issues with various machines for Windows 10 when I search around. This is very frustrating.
	Have a Great Day!

Matt_L Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 27 Apr 2020 Location: Home Status: Offline Points: 3	Post Options Post Reply Quote Matt_L Report Post Thanks(0) Quote Reply Posted: 27 Apr 2020 at 7:06am
	I did submit a support ticket.
	Have a Great Day!

Endofera Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 29 Apr 2020 Location: Home Status: Offline Points: 1	Post Options Post Reply Quote Endofera Report Post Thanks(0) Quote Reply Posted: 29 Apr 2020 at 5:41pm
	I have the same problem, no audio detected in the device manager and whenever I install my realtek driver it wont show up on my device manager also. I am a beginner in this world so I dont really understand what is happening. It all happened after I restart my pc. Then no audio. only audio I have now is from my gpu. Sadly, I cant use it for my work since I cant plug in any mic since I am only using an hdmi to vga adapter

Matt_L Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 27 Apr 2020 Location: Home Status: Offline Points: 3	Post Options Post Reply Quote Matt_L Report Post Thanks(0) Quote Reply Posted: 30 Apr 2020 at 12:42am
	I did hear back from Asrock technical support, I followed their guidance and got my same results (BSOD with RTKVHD64.SYS stop code). I've seen a lot of issues people are having with their BIOS. I'm not sure if that could have anything to do with the audio. If I figure out anything new I will post my results here.
	Have a Great Day!

Raul101 Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 05 Jun 2020 Status: Offline Points: 1	Post Options Post Reply Quote Raul101 Report Post Thanks(0) Quote Reply Posted: 05 Jun 2020 at 4:50am
	Hey, I basically have the same issues, only for me everything worked fined until today. I got myself a second graphics card and installed that and once I did that everything sorta went its own way. Whenever I plug in my speakers they dont show up, in the BIOS it doesnt say they are connected, I'm starting to think that the port itself died somehow?? But as the previous person mentioned with lockdown and whatnot god knows when a replacement will be sent out. Also.. I get audio if i plug my speakers in the front headphone jack..