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GSkill Trident Z RGB / RGB not functional
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ket View Drop Down
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Originally posted by Jhelms Jhelms wrote:

I would rather they just put a damn small hard-wire on each ram module and let RGB be controlled that way vs trying to do it as they do within the ram profile.

Like I said, works perfectly in one set of slots, but not the other. Something is blocking the software from seeing the sticks in A2 and B2. Frustrating part is, the modules do not hold their settings. So I cannot program them how I like in A1/B1 and then switch. Once powered down, they loose their settings.

LOL I am flying the rainbow colors at 3200 but rather not!

For other RGB software currently installed, I use Sapphire trixx - but once set, I do not have to start or run it as it keeps the profile. I also run corsairs program for my cooler. To note, prior to installing either of those with this new build, I did try GSkills software first and same thing. Works fine in A1/B1 just not A2/B2.  So it does not appear to be an RGB conflict at this time.

Again, I am not the only one or first one with the issue. Seems more common than one can imagine. I am only seeking help here as GSkill seems to put it partially on mobo manufacturers and their bios - and then they cover themselves with the whole "this is only beta software". In short, they are selling a production product that really should be in early beta or even alpha testing determined by the number of issues that are coming up.


I'm sure you have checked this already but you have looked at all of the connections to make sure everything is plugged in where it should be right?

I think this issue needs to be laid at G.Skills door really, by their own admittance their software is in beta stages so clearly there are some bugs to iron out and they should be looking at their own software more. Its possible the firmware on your memory sticks might even have a problem in which case you would need to exchange them.

EDIT - Just seen Wardogs post, for me that pretty much suggests a issue with the firmware on your memory sticks. Still might not be, but would appear to be the possible culprit at this juncture.


Edited by ket - 14 Sep 2017 at 9:47pm
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Jhelms View Drop Down
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They do function but the software will not control them - ask the person to load GSkills RGB software and turn the sticks to say, solid white in those slots and take a photo. They appear to be in the default pattern in that photo.

I do not have anything hooked to the RGB header on the mobo. I have tried it with RGB on and off in the bios as well. And I am on 3.00

Every time I launch the software to control the sticks in A2 B2, I get the below error. Slots A1 and B1 are no problem at all. Wish I could convey the amount of troubleshooting from a fresh windows install with no other RGB software to trying everything I can find. GSkill simply says it is in the bios and they are working with manufacturers. Also of course, the beta statement.






Edited by Jhelms - 15 Sep 2017 at 2:46am
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Just some other critical system details that may help in case of another conflict:

System Specs:
- Win 10 64 Pro
- Ryzen 1700 / H100i V2 cooler
- AB350M Pro 4 (this is the 1.01 rev of this mobo, not the original release if that matters)
- 2x8gb Trident Z RGB f4-3200c14d-16gtzr
- Samsung 512gb 960 pro nVME drive

The rest is rather trivial such as fans, case, psu and so forth. The addition of the nVME drive makes me wonder a little if that is part of this fail equation.
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Will do.


Nice rig. Very nice Rig !
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Checking in boss :)
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Originally posted by Jhelms Jhelms wrote:

Checking in boss :)


To be honest I forgot plum about your second request of actually changing color.

I just now fired off email, with a link here to this Thread.




Again, I'm truly sorry for my forgetting. Please accept my sincerest apology for my having done so.
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parsec View Drop Down
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Originally posted by Jhelms Jhelms wrote:

I would rather they just put a damn small hard-wire on each ram module and let RGB be controlled that way vs trying to do it as they do within the ram profile.

Like I said, works perfectly in one set of slots, but not the other. Something is blocking the software from seeing the sticks in A2 and B2. Frustrating part is, the modules do not hold their settings. So I cannot program them how I like in A1/B1 and then switch. Once powered down, they loose their settings.

LOL I am flying the rainbow colors at 3200 but rather not!

For other RGB software currently installed, I use Sapphire trixx - but once set, I do not have to start or run it as it keeps the profile. I also run corsairs program for my cooler. To note, prior to installing either of those with this new build, I did try GSkills software first and same thing. Works fine in A1/B1 just not A2/B2.  So it does not appear to be an RGB conflict at this time.

Again, I am not the only one or first one with the issue. Seems more common than one can imagine. I am only seeking help here as GSkill seems to put it partially on mobo manufacturers and their bios - and then they cover themselves with the whole "this is only beta software". In short, they are selling a production product that really should be in early beta or even alpha testing determined by the number of issues that are coming up.


No offense, but you have three different types of RGB software potentially running at the same time?

It's a miracle that any of it works at all! RGB is the Wild West at this time, anything goes and every component for itself. I wonder how long it will take before RGB gets a standard, and all the currently manufactured RGB products are no longer supported, and can't be used with the new standard?

RGB controlled DIMMs really scares me. Imagine how it must work. The RGB control commands must somehow be injected into the data sent to the memory, which then must be filtered out by something constantly looking for it. So there must be more to it in the DIMMs then simply LEDs. Fascinating how it must work, but consider how it must be implemented for control of LEDs in DIMMs, RGB control data mixed in with our regular data?

The G.SKILL reps have no idea how or why it works, and you no doubt know more about it than they do. Given some of the G.SKILL rep's comments in Newegg reviews, I doubt if most of them ever built a PC in their lives!
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Originally posted by parsec parsec wrote:


No offense, but you have three different types of RGB software potentially running at the same time?

It's a miracle that any of it works at all! RGB is the Wild West at this time, anything goes and every component for itself. I wonder how long it will take before RGB gets a standard, and all the currently manufactured RGB products are no longer supported, and can't be used with the new standard?

RGB controlled DIMMs really scares me. Imagine how it must work. The RGB control commands must somehow be injected into the data sent to the memory, which then must be filtered out by something constantly looking for it. So there must be more to it in the DIMMs then simply LEDs. Fascinating how it must work, but consider how it must be implemented for control of LEDs in DIMMs, RGB control data mixed in with our regular data?

The G.SKILL reps have no idea how or why it works, and you no doubt know more about it than they do. Given some of the G.SKILL rep's comments in Newegg reviews, I doubt if most of them ever built a PC in their lives!


Well, infact there was a big problem with Gskill memories RGB Leds and the Asus Aura software, in which if you used that software to change led's colours, potentially SPD corruption would occur rendering the whole memory stick unusable.

I can understand all this RGB craze, because I sometimes like a bit of it, but embeding it in the SPD chip inside the memory, where all the important data to drive the stick is stored, and releasing a beta product to manage it, potentially corrupting that data, it's a bit borderline IMO.   
R7 1700 @3.90 1.25v - GSkill TridentZ 3200c16 Hynix MFR @2933 14-16-16-32 - Fatal1ty Gaming X370 K4 - Gigabyte GTX 1070 G1 - WD 256 Black M2 Nvme as Windows 10 boot drive - EVGA Gold 650W
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A BETA program that hasn't seen updates in months and months.
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Parsec, no offense taken :) But you missed the part where I have even tried a fresh install with NO other RGB software and same thing. Works in A1 / B1 but not A2 / B2.

Wardog - much appreciated!

Gskill is piggybacked off asus aura which was somewhat cool in concept but has so many issues like SPD corruption or conflicts as everyone is trying to do their own thing. I really cannot stand the way Gskill implemented it though, in a way that a program starts and assigns the color profile at every boot. It should have had a tiny amount of non volatile memory in which you could assign the profile and it was set for the life of the ram or until you manually loaded a new profile. That would axe all this compatibility nonsense. Anyways - is what it is and GSkill has pretty much gone dark on it as they know they have a royal mess on their hands.

I am only here as this appears to be partially bios since for whatever reason, A2 B2 seem to be hidden. But it could be a million things like their "Beta" software that has not seen an update in many months.
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