Memory address issues

Rt clic k on the Windows Start, select System; Your "Installed RAM", what does it say?

Too on the MAIN tab in the BIOS, does it show Single Channel or Dual Channel?

Svelva wrote: Hello, first sorry if my english isn't good, I'm french ;v; So, I have problems with 2 programs, Skype and Origin, when I shutdown my PC, if those 2 programs are open, I have 2 popups (one for Skype and one for Origin) telling me that the memory at the address [address] couldn't be "read" or "written". My memory modules (2 of 8 GB) are G.Skill Aegis 16 GB 3000 Mhz. I tested them with Memtest, and they don't make any errors. I tried to uninstall and reinstall the concerned program, but it doesn't solve the problem. I already asked on a french forum, but nothing worked, I tried to reinstall Windows without deleting my files, but still, when I reinstall Skype or Origin, the errors popup appear. Even if my memory modules aren't overclocked, I have the popup, so I guess that the OC isn't the problem. My motherboard is an Asrock Z270 Pro4.

If you had Skype and Origin running on another, older PC, and you shutdown that PC, I assume you did not get those two messages?

What version of Windows are you using? Is the Windows installation new for the Z270 PC?

Have you installed the basic Intel drivers for your mother board? That would be the INF driver ver:10.1.1.38 and Intel Management Engine driver ver:11.6.0.1126 software.

http://www.asrock.com/mb/Intel/Z270%20Pro4/index.asp#osW1064

I assume if you closed Skype and Origin before you shutdown the PC, you would not see those messages?

You might just be getting a bad interaction between those two programs and Windows when it shuts down. That means those two programs are still trying to run while Windows has stopped running its networking services, for example, and the two programs have not yet stopped running after Windows sent a termination request to each program. So that is not a problem with your memory, just a problem between the Windows shutdown process and those two programs.

I have occasionally seen a message from Windows Explorer when I shutdown my PCs, that it has a problem. It seems something it depends on has stopped running before it should have stopped running. I've only had that message on PCs that use very fast NVMe SSDs, is that what you are using for the Windows drive?

Nothing? ;-;

Errrr I found the problem, it was my Xonar DGX Asus sound card ;v;
I can't uninstall it because I can't have sound ;v;
The uni driver doesn't change anything.
I'll try some things on the Xonar panel to try to solve the problem.