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A320M-HDV No Video Output on Mainboard Slots |
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Jober 
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Joined: 25 Sep 2017 Status: Offline Points: 5 |
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 Topic: A320M-HDV No Video Output on Mainboard SlotsPosted: 25 Sep 2017 at 10:52pm |
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Hello!
I bought the ASROCK A320M-HDV so I can use my 3 monitors. But only my GPU slots are generating video output, none of the slots on the Mainboard is working. BIOS version is the newest and video drivers too...I don't know where to look for the error? Would be very nice to hear some ideas. :) Greets
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Nightbird
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Posted: 25 Sep 2017 at 11:06pm |
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Jober
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Posted: 25 Sep 2017 at 11:08pm |
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Nightbird
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Posted: 25 Sep 2017 at 11:18pm |
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Your Ryzen is not an APU cpu (with integrated gpu).
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Jober
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Posted: 25 Sep 2017 at 11:24pm |
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Nightbird
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Posted: 25 Sep 2017 at 11:27pm |
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datonyb
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Posted: 26 Sep 2017 at 1:13am |
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the onboard graphics output is connected directly AND ONLY to the cpu socket
ryzen cpu's do not have any graphics device so no signal will ever get sent to the onboard adapters/outputs if you wish to use 3 monitors use a graphics card with 3 outputs or buy the less powerful APU for the am4 socket |
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Nightbird
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Posted: 26 Sep 2017 at 4:06am |
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Asrock would need to update the AM4 FAQ with Jober's question
http://www.asrock.com/mb/AMD/A320M-HDV/index.asp#FAQ http://www.asrock.com/microsite/AM4TSD/ |
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ASRock_TSD
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Joined: 20 Mar 2015 Status: Offline Points: 8802 |
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Posted: 27 Sep 2017 at 3:12pm |
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Dear Jober,
Greetings, this is ASRock TSD.
According to AMD officially document, only A-series CPU (Bristol Ridge) supports onboard video output because it includes integrated GPU. The Ryzen series CPU needs to install discrete VGA card for video output. Please check if your system is installed A-series CPU. If not, please also refer to the CPU support list for choosing suitable A-series CPU. Link: http://www.asrock.com/mb/AMD/A320M-HDV/index.asp#CPU
Thank you!
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parsec
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Posted: 27 Sep 2017 at 6:46pm |
That might help, but the fact that the board's video outputs are only usable with the new AMD A-Series APU processors only is stated in both the Overview and Specification sections of every ASRock AM4 board's information page, as well as the manual. This is true for any AM4 board made by any manufacture. |
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Nightbird wrote: