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AB350Pro4 - Bad PCIEx16 slot

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NightKing View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote NightKing Quote  Post ReplyReply Direct Link To This Post Posted: 11 Oct 2017 at 7:51am
Originally posted by Xaltar Xaltar wrote:

Good luck Wink

Xaltar, just to add more info and context. My PC lags/audio/video stutters even when GPU is not at 100% usage . An example of what I am experiencing is here- https://youtu.be/CF9Pvdsz0UM?t=85 (this is not my video)


Edited by NightKing - 11 Oct 2017 at 7:52am
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Post Options Post Options   Thanks (0) Thanks(0)   Quote johndms Quote  Post ReplyReply Direct Link To This Post Posted: 11 Oct 2017 at 7:54am
Originally posted by NightKing NightKing wrote:

Thanks for detailed explanation Xaltar. My room gets hot when GPU is on full load, so you are correct that my PSU is underpowered! . I cant return my existing 550w PSU as its > 30 days Cry. What I can do is.. test it out with a new model of 850W PSU and see if that fixes my problem. If a new 850W pSU doesnt fix the stutter, i'll return it.
I've compared our setups as we use the same board+cpu, almost same ram. https://pcpartpicker.com/list/yvY9zM
If I remove my fans and CPU cooler from the equation, pcpartpicker lists both our builds as using 359 watts. Granted, I have doubts of how accurate that is, but we're still similar. I use a 520w PSU and a GTX 1070 (08G-P4-6173-KR) that EVGA claims uses 170W max. While looking at the most demanding EVGA 1080 I could find, the 08G-P4-6386-KR draws 245W max. I'm not sure what yours uses, but I chose the most demanding one.

I've notice no issues with my system, even with CPU overclocked to 3.8@1.35v and the 1070 overclocked (60%,112,+100core,+400mem). But I do believe I'm cutting it close. For what it's worth, I agree with those above, the 550w PSU may not be meeting the requirements.

I wonder if underclocking your 1080, as a test, would smooth things out? I've not tried it, but I think MSI Afterburner can underclock. Regardless, I think a SeaSonic 650W FOCUS Plus Gold would be perfect.


Edited by johndms - 11 Oct 2017 at 7:56am
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Post Options Post Options   Thanks (0) Thanks(0)   Quote johndms Quote  Post ReplyReply Direct Link To This Post Posted: 11 Oct 2017 at 7:59am
My assumption was at full load. Now that I see you're experiencing this at idle, I'm not so sure anymore.
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NightKing View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote NightKing Quote  Post ReplyReply Direct Link To This Post Posted: 11 Oct 2017 at 8:12am
Originally posted by johndms johndms wrote:

Originally posted by NightKing NightKing wrote:

Thanks for detailed explanation Xaltar. My room gets hot when GPU is on full load, so you are correct that my PSU is underpowered! . I cant return my existing 550w PSU as its > 30 days Cry. What I can do is.. test it out with a new model of 850W PSU and see if that fixes my problem. If a new 850W pSU doesnt fix the stutter, i'll return it.
I've compared our setups as we use the same board+cpu, almost same ram. https://pcpartpicker.com/list/yvY9zM
If I remove my fans and CPU cooler from the equation, pcpartpicker lists both our builds as using 359 watts. Granted, I have doubts of how accurate that is, but we're still similar. I use a 520w PSU and a GTX 1070 (08G-P4-6173-KR) that EVGA claims uses 170W max. While looking at the most demanding EVGA 1080 I could find, the 08G-P4-6386-KR draws 245W max. I'm not sure what yours uses, but I chose the most demanding one.

I've notice no issues with my system, even with CPU overclocked to 3.8@1.35v and the 1070 overclocked (60%,112,+100core,+400mem). But I do believe I'm cutting it close. For what it's worth, I agree with those above, the 550w PSU may not be meeting the requirements.

I wonder if underclocking your 1080, as a test, would smooth things out? I've not tried it, but I think MSI Afterburner can underclock. Regardless, I think a SeaSonic 650W FOCUS Plus Gold would be perfect.
I didnt try underclocking.. but i can try it. I'll give it a shot tonight!

PCPartPicker lists my build as 359W too, I have also checked EVGA power meter tool which also recommended 550W G2/G3, also nvidia gtx1080 official page has recommended power as 500W (they assume i7 3.2 Ghz as processor). SO based on all this, my 550W should be good enough for normal use.

and as I said, my stutters/lags happen even when Idle or even when i drag the mouse pointer on the desktop or opening an applicaiton (gpuz or cpuz etc). Due to this, its hard for me to believe that my power supply is the root cause for these nightmares.

But I just ordered a 850W Evga G3 80+ gold just to make it future proof and reliable if I OC.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote wardog Quote  Post ReplyReply Direct Link To This Post Posted: 11 Oct 2017 at 8:32am
Originally posted by NightKing NightKing wrote:

I didnt try underclocking.. but i can try it. I'll give it a shot tonight!

PCPartPicker lists my build as 359W too, I have also checked EVGA power meter tool which also recommended 550W G2/G3, also nvidia gtx1080 official page has recommended power as 500W (they assume i7 3.2 Ghz as processor). SO based on all this, my 550W should be good enough for normal use.

and as I said, my stutters/lags happen even when Idle or even when i drag the mouse pointer on the desktop or opening an applicaiton (gpuz or cpuz etc). Due to this, its hard for me to believe that my power supply is the root cause for these nightmares.

But I just ordered a 850W Evga G3 80+ gold just to make it future proof and reliable if I OC.


For all the seemingly unrelated misc issues your are experiencing(vid lag, mouse, audio) I'm still standing on it being the PSU.

Keep us posted huh.......


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Post Options Post Options   Thanks (0) Thanks(0)   Quote NightKing Quote  Post ReplyReply Direct Link To This Post Posted: 11 Oct 2017 at 11:03pm
So, I picked up EVGA g3 850W gold rated from my local frys and tested the GPU in PCIE2 (1st slot). The results are same. Cry 

Clearly PSU isn't a bottleneck here. I just want be to sure that the Mobo / GPU is not defective.


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Post Options Post Options   Thanks (0) Thanks(0)   Quote MisterJ Quote  Post ReplyReply Direct Link To This Post Posted: 11 Oct 2017 at 11:31pm
NightKing,  I assume you have both the 8-pin CPU and 4-pin CPU power cables plugged?  Sorry this did not correct the problem, but I think you will be better in the long run with the more modern PS.  It may come down to RMAing the video card or the MB unless someone can suggest another approach.  Enjoy, John.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Xaltar Quote  Post ReplyReply Direct Link To This Post Posted: 11 Oct 2017 at 11:40pm
At this point I would hang on to the beefier PSU and see if you can sell the 550 to a friend etc. 

Check the physical slot for any debris that may have fallen in there, it can happen sometimes. Make sure the GPU is seating fully into the slot and that nothing on the GPU or the board is preventing it slotting all the way in to the slot.

If all that checks out and you still have an issue see if you can try your GPU on another PC and see if the issue persists there. If so RMA the GPU, if not RMA the board. You could just keep using it in the x4 slot but you will be losing out on a little performance as well as running the risk something more serious could go wrong further down the line, after warranty is up which would suck. This is why warranty exists.


Edited by Xaltar - 11 Oct 2017 at 11:41pm
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Post Options Post Options   Thanks (0) Thanks(0)   Quote NightKing Quote  Post ReplyReply Direct Link To This Post Posted: 12 Oct 2017 at 1:16am
Originally posted by MisterJ MisterJ wrote:

NightKing,  I assume you have both the 8-pin CPU and 4-pin CPU power cables plugged?  Sorry this did not correct the problem, but I think you will be better in the long run with the more modern PS.  It may come down to RMAing the video card or the MB unless someone can suggest another approach.  Enjoy, John.

I just connected the solid 8 Pin EPS to the mobo and 8 pin (4+4) to the CPU1 on PSU. 

Originally posted by Xaltar Xaltar wrote:

At this point I would hang on to the beefier PSU and see if you can sell the 550 to a friend etc. 

Check the physical slot for any debris that may have fallen in there, it can happen sometimes. Make sure the GPU is seating fully into the slot and that nothing on the GPU or the board is preventing it slotting all the way in to the slot.

If all that checks out and you still have an issue see if you can try your GPU on another PC and see if the issue persists there. If so RMA the GPU, if not RMA the board. You could just keep using it in the x4 slot but you will be losing out on a little performance as well as running the risk something more serious could go wrong further down the line, after warranty is up which would suck. This is why warranty exists.

I'll test out the GPU in another machine if possible. I dont have access to another machine as all my friends are console gamers. So, I have to take my GPU to a local pc repair shop to test it or ask my IT dept at work to test it out!

Thanks for the all the help MisterJ, Xaltar and everyone else in this thread. I'll report back on my findings in few days.


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Post Options Post Options   Thanks (0) Thanks(0)   Quote datonyb Quote  Post ReplyReply Direct Link To This Post Posted: 12 Oct 2017 at 1:23am
do you not have an old graphics card to test the slot with ?
[url=https://valid.x86.fr/jpg250][/url]

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