B85 Anniversary BIOS Upgrade Problems

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   I received and installed the BIOS chip but the system still will not boot. All I see is a black screen on my monitor. After installing the BIOS chip do I need to take any additional actions such as copying a BIOS update file to a USB drive?
Thanks for your help!

-Vince

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korndog Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 11 Oct 2017 Status: Offline Points: 5	Post Options Post Reply Quote korndog Report Post Thanks(0) Quote Reply Topic: B85 Anniversary BIOS Upgrade Problems Posted: 10 Nov 2017 at 2:22am
	I received and installed the BIOS chip but the system still will not boot. All I see is a black screen on my monitor. After installing the BIOS chip do I need to take any additional actions such as copying a BIOS update file to a USB drive? Thanks for your help! -Vince

ASRock_TSD Members Profile Send Private Message Find Members Posts Add to Buddy List ASRock_Official Joined: 20 Mar 2015 Status: Offline Points: 8907	Post Options Post Reply Quote ASRock_TSD Report Post Thanks(0) Quote Reply Posted: 18 Oct 2017 at 10:16am
	Dear Korndog, Thank you for your reply. Please invite the technical support ticket and describe the problem you have met, we will send you a new BIOS ROM chip to verify. http://event.asrock.com/tsd.asp Thank you! Yours truly, ASRock TSD

korndog Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 11 Oct 2017 Status: Offline Points: 5	Post Options Post Reply Quote korndog Report Post Thanks(0) Quote Reply Posted: 14 Oct 2017 at 3:01am
	Thank you so much for the reply! This morning I tried suggestions 1-5 but unfortunately no luck. I do not have a spare processor for suggestion 6, but given the timing of this issue it is almost certainly a BIOS corruption issue, no? What are the next steps? Thanks in advance! -Vince

ASRock_TSD Members Profile Send Private Message Find Members Posts Add to Buddy List ASRock_Official Joined: 20 Mar 2015 Status: Offline Points: 8907	Post Options Post Reply Quote ASRock_TSD Report Post Thanks(0) Quote Reply Posted: 13 Oct 2017 at 10:17am
	Dear Korndog, Thank you for choosing ASRock. Regarding your case, we provide some suggestions to try: 1. Please download the BIOS ROM file from ASRock website, unzip it and copy it to a USB flash drive, insert it into a USB 2.0 port on rear USB port. Restart the system, the crashless BIOS feature should recover the BIOS update. http://www.asrock.com/mb/Intel/B85%20Anniversary/#BIOS 2. Clear CMOS to load BIOS default. Please unplug the power cord and remove the power cable from motherboard. Move the clear CMOS jumper to 2-3 for 5 minutes. Please check user manual p18 to find the clear CMOS jumper. http://asrock.pc.cdn.bitgravity.com/Manual/B85%20Anniversary.pdf 3. Only install CPU and one stick memory to check if the system can boot into BIOS properly. 4. Please try to install one stick memory at A1, B1, A2 and B2 slot to check if the system can boot into BIOS properly. 5. Reinstall CPU and check if CPU socket pin is fine. 6. If it is possible, please change another CPU or DRAM to check if the system can boot into BIOS properly. Thank you! Yours truly, ASRock TSD Edited by ASRock_TSD - 13 Oct 2017 at 10:18am

korndog Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 11 Oct 2017 Status: Offline Points: 5	Post Options Post Reply Quote korndog Report Post Thanks(0) Quote Reply Posted: 11 Oct 2017 at 2:49am
	I updated the BIOS on my B85 Anniversary system to Version 1.60 using the Internet Flash method. However, after rebooting all I get is a black screen. I tried power cycling several time to no avail. Please help. Cheers! -Vince