AB350 Gaming K4 no 7.1 Sound output

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   Hi,
I have just purchased this motherboard which is meant to have support for 7.1 audio.
I have installed the latest win10 realtek driver and connected the correct jacks. 
However when do the test only the front left and right speakers are functioning. 
I have tested the speakers on another pc and they are working correctly. 

Please help this issue.

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swb965 Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 06 Aug 2017 Status: Offline Points: 3	Post Options Post Reply Quote swb965 Report Post Thanks(0) Quote Reply Topic: AB350 Gaming K4 no 7.1 Sound output Posted: 17 Oct 2017 at 2:40pm
	Hi, I have just purchased this motherboard which is meant to have support for 7.1 audio. I have installed the latest win10 realtek driver and connected the correct jacks. However when do the test only the front left and right speakers are functioning. I have tested the speakers on another pc and they are working correctly. Please help this issue.

Xaltar Members Profile Send Private Message Find Members Posts Add to Buddy List Moderator Group Joined: 16 May 2015 Location: Europe Status: Offline Points: 25073	Post Options Post Reply Quote Xaltar Report Post Thanks(0) Quote Reply Posted: 17 Oct 2017 at 3:42pm
	Under Realtek Audio manager do you have the speakers set to "7.1 Speaker"? You can also look under: Playback Devices (right click windows speaker icon on taskbar) -> Speakers -> Configure -> set 7.1 I hope this helps.


ASRock_TSD Members Profile Send Private Message Find Members Posts Add to Buddy List ASRock_Official Joined: 20 Mar 2015 Status: Offline Points: 8787	Post Options Post Reply Quote ASRock_TSD Report Post Thanks(0) Quote Reply Posted: 17 Oct 2017 at 3:50pm
	Dear swb965, Greetings, this is ASRock TSD. To configure 7.1 CH HD Audio, it is required to use an "HD front panel audio module" and enable the multi-channel audio feature through the audio driver. Here is the link of Realtek high definition audio driver ver:8004 for Win10 64-bit OS: http://www.asrock.com/mb/AMD/Fatal1ty%20AB350%20Gaming%20K4/index.asp#osW1064 About detailed information, please refer to user manual page.9: http://asrock.pc.cdn.bitgravity.com/Manual/Fatal1ty%20AB350%20Gaming%20K4.pdf Thanks! All the best, ASRock TSD