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X399 taichi ASROCK RGB LED

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Alex601 View Drop Down
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    Posted: 27 Oct 2017 at 11:27am
After install asrrgb program on website. 
It update firmware and now it always light white color and not change when I try other color or schemes, only white light.
And my CPU is 1950X and win10 64 OS and 1.7 BIOS

Thank you guys for helping.
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ASRock_TSD View Drop Down
ASRock_Official
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Post Options Post Options   Thanks (0) Thanks(0)   Quote ASRock_TSD Quote  Post ReplyReply Direct Link To This Post Posted: 27 Oct 2017 at 2:01pm
Dear Alex601,

Greetings, this is ASRock TSD.


We test X399 Taichi. With BIOS P1.70, CPU 1950X, ASRock RGB LED ver:1.0.29, and the function work properly.
Besides, please make sure it is installed correctly.

Hence, there are some suggestions for verifying.
1. Please re-flash BIOS P1.70 for verifying, and make sure BIOS is in default before updating.
2. Please check all drivers are installed in the system.
3. Please check the RGB function is enabled in the BIOS.
4. Please re-install Aura LED utility for verifying.
5. If possible, please connect another LED strip for verifying.


Thanks!

All the best,
ASRock TSD



Edited by ASRock_TSD - 27 Oct 2017 at 2:03pm
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