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X670e Steel Legend random BSOD and restart

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magohata View Drop Down
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    Posted: 19 Sep 2024 at 5:03am
Hello, I want some help to see what's going on with my system.

I recently build my first AMD 5 system (I did a couple of AM4 in the past without any issue).

My system specs:
Motherboard: ASRock X670E Steel Legend (Bios 3.06)
CPU: AMD Ryzen 9 7900X3D
RAM: G.SKILL Trident Z5 Neo RGB Series DDR5 RAM 32GB (2x16GB) 6000MT/s CL30-38-38-96 1.35V F5-6000J3038F16GX2-TZ5NR
GPU: Sapphire RX Vega64
PSU: EVGA 850 gold supernova
SSD: Samsung 980 pro 1TB M.2
Monitor: Dual monitor 1920x1080 Asus VP249

Issue:
Sometimes while watching MAX or youtube or Netflix in firefox browser, system crash and thorw a BSOD and quickly restarts I can't see the full message because it restart too fast.

I can play games like COD Warzone without any BSOD, but not sure why just using the browser it throws the BOSD.

I also disable the EXPO profile of the RAMS and restore it to its original 4800 MT/s.

I reviewed some of the Memory dump files and minidumps


MODULE_NAME: AuthenticAMD

IMAGE_NAME: AuthenticAMD.sys

STACK_COMMAND: .process /r /p 0xffffb58babb7c040; .thread 0xffffb58bd6f33040 ; kb

FAILURE_BUCKET_ID: 0x124_0_AuthenticAMD_MEMORY__UNKNOWN_FATAL_IMAGE_AuthenticAMD.sys

OS_VERSION: 10.0.22621.1

BUILDLAB_STR: ni_release

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

FAILURE_ID_HASH: {b0905187-9dbc-d607-4dc5-8630b9eddb7f}

I updated the chipset drivers to the version AMD chipset driver ver:6.07.15.126

please let me know what else I can do
Ryzen 9 7900X3D
X670e Steel Legend
Gskill 32GB 6000CL30
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magohata View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote magohata Quote  Post ReplyReply Direct Link To This Post Posted: 19 Sep 2024 at 5:12am
I forgot to mention that I did a clean install of Windows 11 23H2
I downloaded the drivers from the mothearboard page, and installed from a USB after the clean install was completed, I did this without a internet connection just to be sure that windows did not mess with the drivers.

But the problem still persist, 2 to 3 random BSOD a day, this is insane
Ryzen 9 7900X3D
X670e Steel Legend
Gskill 32GB 6000CL30
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dfbreyes View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote dfbreyes Quote  Post ReplyReply Direct Link To This Post Posted: 21 Sep 2024 at 3:44am
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jackaleven41 View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote jackaleven41 Quote  Post ReplyReply Direct Link To This Post Posted: 24 Sep 2024 at 9:52pm
It is like an exciting build! Have you checked all your connections and made sure your BIOS is updated? Sometimes a simple reset can also help clear up any initial hiccups. Good luck troubleshooting https://apkskeeda.com/.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote jackaleven41 Quote  Post ReplyReply Direct Link To This Post Posted: 24 Sep 2024 at 9:53pm
It is like an exciting build! Have you checked all your connections and made sure your BIOS is updated? Sometimes a simple reset can also help clear up any initial hiccups https://apkskeeda.com/.
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magohata View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote magohata Quote  Post ReplyReply Direct Link To This Post Posted: 25 Sep 2024 at 6:49am
Yes In fact I did restored the UEFI Bios to its default settings.

I also disconnected everything and reconnecting it again (M.2, RAM, CPU cooler, CPU and GPU).

It's very annoying because it happens randomly
Ryzen 9 7900X3D
X670e Steel Legend
Gskill 32GB 6000CL30
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