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Graphics card installation problem

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luzorzi5896 View Drop Down
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Joined: 14 May 2017
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    Posted: 08 Nov 2017 at 2:22pm
My graphics card Geforce GTX 1080 does not fit into the PCIe slot 1 of X399 gaming.
The backplate is apparently too wide. 
Now I have in PCIe Slot 2 but only the 8x speed. 
Does the installation work on a different slot with full 16x speed?

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Post Options Post Options   Thanks (0) Thanks(0)   Quote ASRock_TSD Quote  Post ReplyReply Direct Link To This Post Posted: 08 Nov 2017 at 3:09pm
Dear luzorzi5896,

Greetings, this is ASRock TSD.


After testing in our lab, GEFORCE GTX 1080 VGA card is able to be installed on PCIE1 slot.
However, we'd like to provide a solution.
Please install the VGA card on PCIE4 slot which is x16 mode as well.
Please refer to user manual page 7 of the PCIE4 location. 


Thanks!

All the best,
ASRock TSD
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