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No Network Adapter? (Multicom Tycho i513K Gaming) |
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missMia 
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Joined: 02 Dec 2017 Location: europe Status: Offline Points: 5 |
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 Topic: No Network Adapter? (Multicom Tycho i513K Gaming)Posted: 02 Dec 2017 at 8:56am |
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I received my Multicom Tycho i513K Gaming PC at the postal office yesterday. This came without any windows program on it.
It is an INTEL PENTIUM G4560, 8GB, 2TB HD, GeForce GTX 1050 2GB, 450W computer. I installed Windows 10 x64 through an USB Stick and it went well. But there are No Network Adapter in the Driver list, and the "Ethernet" thingy is ruled out with a yellow triangle under "other drivers". My ethernet cable is connected, but the "network connections" folder is "empty". And just about any network folder in general is empty. I tried to download Realtek LAN driver (with cloudflare) which did nothing. I then tried to download Intel LAN driver, which I was met with the message "There are no Intel Adapters on this hardware". Can anyone tell me how to connect to the internet? The PC can't be broken as I just got it.
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parsec
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Joined: 04 May 2015 Location: USA Status: Offline Points: 4996 |
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Posted: 02 Dec 2017 at 10:32am |
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Apparently, this PC has an ASRock B150 Gaming K4 Hyper mother board? You'll need to verify that for us. Or does it use a different mother board? http://www.asrock.com/mb/Intel/Fatal1ty%20B150%20Gaming%20K4Hyper/ If you have this board in that PC, it has an Atheros Killer E2400 LAN chip, as stated in the board's specifications. A random Realtek or Intel LAN chip driver will not work with this LAN chip. Apparently the Windows 10 generic LAN driver will not work. You can download the correct LAN driver here: http://www.asrock.com/mb/Intel/Fatal1ty%20B150%20Gaming%20K4Hyper/?cat=Download&os=Win1064 I assume it is the lack of the correct driver that is causing the network chip to not function. You could also check in the UEFI/BIOS, Chipset Configuration screen, the Killer E2400 PCIE Ethernet Controller option. It is enabled by default, but who knows if it was disabled from some reason by Multicom. If Multicom is not providing you with support for your new PC, which they should be doing, I suggest you bookmark the link to your mother board's page on ASRock's website. There you can find all the correct drivers and UEFI/BIOS updates. If Multicom provided the mother board's driver disk with the PC, the Atheros network driver is on that disk too. Have you installed any of the other basic drivers for your PC and mother board? |
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missMia
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Joined: 02 Dec 2017 Location: europe Status: Offline Points: 5 |
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Posted: 02 Dec 2017 at 11:01am |
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Hello, yes it is B150 GAMING K4 /HYPER.
The Driver and Utilities CD had some xSlipt / xSplit Broadcaster, Audio drivers and et cetera but no Network driver. I followed some YouTube video, and manually "chose" driver from PC on the ethernet thingy located under "other drivers", and chose the one that appeared in the "right" box for currently in use, then the Network Adapter menu appeared with this option. Internet still not working though. I got to install the Realtek driver after did this, but that changed nothing. I will try the link you sent me, and yes I have that board you sent me.
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missMia
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Joined: 02 Dec 2017 Location: europe Status: Offline Points: 5 |
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Posted: 02 Dec 2017 at 11:57am |
[Solved] This solved my issue, I had tried everything but this driver got me online. /Post written from my Multicom computer. |
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missMia wrote: