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X399 Taichi / PCIE problems

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Centraleurope View Drop Down
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    Posted: 13 Dec 2017 at 10:34pm
friendly greeting from Europe/Austria/Vienna

please excuse my "gibberish" english ..it is not my native language
I am new on this board, and I hope not to violate any forum-rules with my first request

I am new to Asrock boards + it is my first AMD-CPU 
X399 Taichi on PCIE_1 / X16 slot is the  Radeo RX 580
on slot  PCIE_5 / X16 ... I try to install a (older) X4 card  (for Video YUV output) ... ditto on PCIE_5 X16

on both slots behind plug in the card an power on:
start not Windows 10 prof,  instead PC hangs in the bios + no chance for press F2 or Delete
Dr. Debug tells code 5A ... which in the Taichi-manual (imho misleading???) is clear assigned to the memory

copy from Taichi site about debug-codecs manual is on http://666kb.com/i/dp7jo16s85etpk4me.jpg

Advanced Bios setting like "AMD PBS"
configure the PCIeX16 Switch  per Auto / Gen_1 / Gen_2
never found a explanation to  this setting variants

ditto nothing found a explantation to the "Promotory PCIe Switch" ... 1x16 /4x4  

please can you give me a hint for my AMD or Asrock  problem??

is it by AMD or Asrock ... not usual to use a X4 (lanes) Card in a X16 slot??
have i overlook a setting for this ??
what means ...PCIeX16 Switch  per Auto / Gen_1 / Gen_2


with friendly asked greetings ... Hans Smile


Edited by Centraleurope - 13 Dec 2017 at 10:37pm
x399-Taichi / 1950X / 32GB Kit Corsair Vengeance LPX CMK32GX4M4B3600C18 / 960 PRO-512GB / RX 850-8GB / Win_10prof
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MisterJ View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote MisterJ Quote  Post ReplyReply Direct Link To This Post Posted: 14 Dec 2017 at 12:43am
Centraleurope, here is a link to Debug codes: http://forum.hwbot.org/showthread.php?t=16017
First, please post a complete list of your specifications.  I suggest you do as I have and put them in your signature so they are automatically appended to each post.  Please include your BIOS and Windows version and Power Supply.  Please check both the 8-pin and the 4-pin CPU power connections.  Make sure they are CPU and not PCIe cables.  I would remove all PCIe cards and all but one stick of memory and see if it seems to boot - no video to verify but you do have Debug codes.  You ultimately may need to remove your CPU and check for bent pin(s) or paste on the pins.  Good luck and enjoy, John.
Fat1 X399 Pro Gaming, TR 1950X, RAID0 3xSamsung SSD 960 EVO, G.SKILL FlareX F4-3200C14Q-32GFX, Win 10 x64 Pro, Enermx Platimax 850, Enermx Liqtech TR4 CPU Cooler, Radeon RX580, BIOS 2.00, 2xHDDs WD
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Centraleurope Quote  Post ReplyReply Direct Link To This Post Posted: 14 Dec 2017 at 2:12am
hello ...THX for the replay
sorry for my fractal english,  if I did not describe it clearly enough in post # 1
one more (I hope better) try
________________________________________________

>on slot  PCIE_5 / X16 ... I try to install a (older) X4 card  (for Video YUV output) ... 
>ditto on PCIE_5 X16
>on both slots behind plug in the card an power on:
>start not Windows 10 prof,  instead PC hangs in the bios ......
________________________________________________

the freeze-problem with the X4 (lines) Card is solved at the moment, when I pull out the X4 card again before the next startup attempt.

I will edit my signature ... but for first .. win 10prof and Bios was from yesterday, as  fresh build on PC
the problem is only present when the card is inserted

without the X4-card ... everything is in the green area, works as it should
the problem is only present when the card is inserted, otherwise I would not have been able to test both slots behind each other

thx for the debug codes, the link is now saved. ... greetings ..Hans


Edited by Centraleurope - 14 Dec 2017 at 2:13am
x399-Taichi / 1950X / 32GB Kit Corsair Vengeance LPX CMK32GX4M4B3600C18 / 960 PRO-512GB / RX 850-8GB / Win_10prof
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Centraleurope Quote  Post ReplyReply Direct Link To This Post Posted: 14 Dec 2017 at 6:43am
hello... I have now found the specifications of the old card 
http://www.grassvalley.com/products/storm_3g/

Bus Interface
PCI Express Rev. 1.1 x4 lane

should this card work on x399 Taichi PCIe-slots with UEFI bios??
with which special bios settings??
____
Hans


Edited by Centraleurope - 14 Dec 2017 at 6:46am
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Pape Quote  Post ReplyReply Direct Link To This Post Posted: 14 Dec 2017 at 7:00am
Try the 4x card in the legaci pcie 2.0 1x slote.
This is for testing only as the performance will be poor.
I ran in a similar problems when I used my pcie 2 LSI raid card.
System Will hang or be unstable.
My best bet on this is something to do with the threadripper architecture.

Edited by Pape - 14 Dec 2017 at 7:00am
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Centraleurope Quote  Post ReplyReply Direct Link To This Post Posted: 14 Dec 2017 at 4:59pm
Dear "Pape" .... Thank you for the fast and serious & absolutely problem-relevant answer

the old (anno 2011) card works in the " legaci pcie 2.0 1x slot"
Although with (logic) reduced options=videoresolutions, but it works in principle

but on X16 slot 4 and 5 ... bios freeze .. even if I change the PCIe-switch setting from Auto to Gen1

sorry, I am new to Asrock, therefore my question:
Is this normal and common with Asrock-Boards, that  in the Bios there are considerably more setting points available
as in the manual dokumentation describe & illustrated is ??
gives there other (hidden)  dokumentation-place as the usual download-area ??


with friendly greetings ... Hans



Edited by Centraleurope - 14 Dec 2017 at 5:00pm
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Post Options Post Options   Thanks (0) Thanks(0)   Quote MisterJ Quote  Post ReplyReply Direct Link To This Post Posted: 14 Dec 2017 at 10:34pm
Centraleurope, I think almost all boards will be like ASRock in that up to date documentation on the BIOS settings does not exist.  I have asked ASRock support and there was no help there either.  This forum is about as good a place for information as any.  Enjoy, John.
Fat1 X399 Pro Gaming, TR 1950X, RAID0 3xSamsung SSD 960 EVO, G.SKILL FlareX F4-3200C14Q-32GFX, Win 10 x64 Pro, Enermx Platimax 850, Enermx Liqtech TR4 CPU Cooler, Radeon RX580, BIOS 2.00, 2xHDDs WD
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Centraleurope Quote  Post ReplyReply Direct Link To This Post Posted: 15 Dec 2017 at 10:10pm
I have to wait for a other card,  from other manufactur, new created and  designed in 2017
I hope it is not true,  the Taichi PCIe X16 slots  can only  management electrical X16 cards
I hope it is not true,  the Taichi PCIe X16 slots  can only  management GPU cards, as the picture in the manual tells.

Of interest, a similar card as mine, same type, but not the same year of manufacture,
works  im a  X16 slot  from a X399 -Asus board perfect and automatically (without any climbers in the bios)

the new card has to travel 400km between Germany and Austria ...  in the Christmas season, before the truth comes to light.

have anyone on x399 Taichi board  in addition to the graphics card,
 running to their satisfaction, an X4-carcd (4lanes) or X8-card (8lanes) running in an X16 slot ??

friendly greetings Hans





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Post Options Post Options   Thanks (0) Thanks(0)   Quote pkv Quote  Post ReplyReply Direct Link To This Post Posted: 06 Jan 2019 at 7:37pm
Any update on that issue ?
I have exactly the same issues with a x4 gen 2 PCIe decklink card : the bios gets locked with Dr Debug error code 97 on all the x16 slots.
It works however on the x1 slot.
I've tried last bios 3.30 and last beta bios 3.33D .
This HEDT MB should have all PCIe slots functional. It's a pity it can't accept pro hardware.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote dedeaux Quote  Post ReplyReply Direct Link To This Post Posted: 09 Jan 2019 at 8:21pm
I still hold out hope for a fix, but I am not sure that ASRock is planning on it. They most certainly respond with vague suggestions and close the issue if you try to contact them.

A wider Internet search will show you that others who need to use PCIE devices beyond GPUs have gone to ASUS Zenith boards which do not exhibit this PCIE behavior. I regret my purchase of this board, but am not able to move to the ASUS ones, so I simply can't use my PCIE cards which cause these lockups and instability -- currently I have two HBAs, a USB card, and an Intel 4 port NIC that all cause the lockups.
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