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USB mouse and keyboard working in BIOS, not in WIN
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KombatKingo View Drop Down
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Points: 3 		Post Options Post Options   Thanks (0) Thanks(0)   Quote KombatKingo Quote  Post ReplyReply Direct Link To This Post Topic: USB mouse and keyboard working in BIOS, not in WIN
    Posted: 25 Dec 2017 at 5:14am
I recently upgraded from a FX-8350 and a Gigabyte GA-970-GAMING to a Ryzen 1600x and an Asrock AB350 Pro4, and after trying to enter Windows my mouse and keyboard aren't working. I've searched the forums a bit, and found nothing. I've not found any USB legacy options in the BIOS. How can I enable them?
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kerberos_20 View Drop Down
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Points: 3687 		Post Options Post Options   Thanks (0) Thanks(0)   Quote kerberos_20 Quote  Post ReplyReply Direct Link To This Post Posted: 25 Dec 2017 at 6:20am
well, did u install usb drivers? as it sounds like that u are using some old windows without usb suport for this board (win10 is ok)
in case u cant install it because u cant move with your key/mouse...there are always ps/2 ports :)
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zlobster View Drop Down
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Points: 403 		Post Options Post Options   Thanks (0) Thanks(0)   Quote zlobster Quote  Post ReplyReply Direct Link To This Post Posted: 25 Dec 2017 at 7:55pm
Kerberos is right. You need the AMD chipset drivers, which contain the USB filter drivers.

Check for any exclamation mark devices in the device manager.
1700X ZP-B1 (stock); X370 Taichi (UEFI 3.10); 16GB F4-3200C14-8GFX XMP; 256GB 960 EVO; RX 580 NITRO+ 8GB
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elserge82 View Drop Down
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Points: 28 		Post Options Post Options   Thanks (0) Thanks(0)   Quote elserge82 Quote  Post ReplyReply Direct Link To This Post Posted: 26 Dec 2017 at 8:37pm
I have almost identical problem. Their is no exclamation mark in device manager. I guess the problem is more related to usb ports.
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zlobster View Drop Down
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Points: 403 		Post Options Post Options   Thanks (0) Thanks(0)   Quote zlobster Quote  Post ReplyReply Direct Link To This Post Posted: 26 Dec 2017 at 8:40pm
USB filter drivers don't pop up an exclamation mark in dev mgr, if they are not installed. For every AMD or Intel mobo you NEED to install the chipset and/or other mobo drivers.
1700X ZP-B1 (stock); X370 Taichi (UEFI 3.10); 16GB F4-3200C14-8GFX XMP; 256GB 960 EVO; RX 580 NITRO+ 8GB
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elserge82 View Drop Down
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Points: 28 		Post Options Post Options   Thanks (0) Thanks(0)   Quote elserge82 Quote  Post ReplyReply Direct Link To This Post Posted: 27 Dec 2017 at 3:16pm
Allin1 driver already installed.
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Xaltar View Drop Down
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Points: 26903 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Xaltar Quote  Post ReplyReply Direct Link To This Post Posted: 27 Dec 2017 at 6:04pm
Windows version?
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elserge82 View Drop Down
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Points: 28 		Post Options Post Options   Thanks (0) Thanks(0)   Quote elserge82 Quote  Post ReplyReply Direct Link To This Post Posted: 27 Dec 2017 at 6:08pm
Windows 10  64bit pro latest build everything is up to date.
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PetrolHead View Drop Down
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Points: 403 		Post Options Post Options   Thanks (0) Thanks(0)   Quote PetrolHead Quote  Post ReplyReply Direct Link To This Post Posted: 27 Dec 2017 at 6:18pm
Which USB ports are you trying to use or have you tried them all?

PS. elserge82, could you include your system specs in your signature?
Ryzen 5 1500X, ASRock AB350M Pro4, 2x8 GB G.Skill Trident Z 3466CL16, Sapphire Pulse RX Vega56 8G HBM2, Corsair RM550x, Samsung 960 EVO SSD (NVMe) 250GB, Samsung 850 EVO SSD 500 GB, Windows 10 64-bit
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elserge82 View Drop Down
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Points: 28 		Post Options Post Options   Thanks (0) Thanks(0)   Quote elserge82 Quote  Post ReplyReply Direct Link To This Post Posted: 27 Dec 2017 at 9:07pm
Yes. The ones that are not working 2 front usb 2.0 (port 1) , 2 front usb 3.0 (port 2) and the second  rear raw 2  usb 3.0. port 2 2.0 and 1 3.0 are not connected
Ryzen 5 1600, ASRock X370 fatality gaming k4, 2x16 GB T-Force 3000mhz, MSI GTX 1060 ITX 6GB GDDR5, Kingston SSD 250GB, Windows 10 64-bit PRO
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