AB350 Gamin K4 Mobo's Troubled Issue

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Mainboard: AB350 Gaming K4
CPU: AMD Ryzen 7 1700
VGA: Sapphire Radeon RX460 4GB
RAM: Two Samsung DDR4 2400Mhz 8GB
HDD: CrucialTec M4 128GB (boot C drive), revuahn SSD 512GB, WD 400GB, Toshiba 3TB
ODD: Samsung DVD Multi
Power: Power Station 3 Q80Plus 850W
Additional PCI devices: SATA expansion card (4-port, Marvell chipset)
BIOS Version: 3.30
OS: Windows 10 Pro Redstone 3 (new installation)
Sorry. I am not an English speaking person.
I am using the ASROCK AB350 Gamin K4 motherboard. I have found some problems with my board.

1. Some features of the Sound Blaster Cinema 3 program conflict with the ASROCK Realtek sound driver.

If you click the headphone menu or the speaker menu icon in Cinema 3 program, the window volume setting is muted and Cinema 3 program is forcibly terminated.

To solve this problem, install the latest R2.82 driver for the Realtek sound driver on the RealTek website instead of the ASROCK homepage version.

Or you can install Sound Blaster Cinema 3 program by installing version v1.00.1.4 which is provided by ASROCK instead of version v1.00.1.2 which is provided from the overseas archive site. I think that ASROCK will have to provide the latest version of Sound Blaster Cinema 3.
2. ASROCK Realtek sound driver installation does not enable Windows 10 spatial sound function.

When installing the Realtek sound driver provided by ASROCK homepage, the spatial sound function of Windows 10 is not activated and it is fixed to off status. To solve this problem, install the latest R2.82 driver on the Realtek homepage. However, there is a bug in which the Realtek High Definition Audio Manager tool is not activated when installing R2.82 driver. This is the part that Realtek needs to solve, but I think you should also know about it at ASROCK headquarters.

3. ASROCK Restart to UEFI program does not work properly. When I reboot, it does not enter BIOS. It just boots into Windows, or is blacked out on the screen.

4. BIOS boot sequence function does not work.

In my case, if I leave the boot SSD at 1, it will boot to Windows, but if I leave the boot SSD at 2 or 3, I can not boot into Windows.

For example,
If the boot sequence is set as below, it is normal to boot but it can not find the boot drive. If it is normal, check 1) and 2) to recognize that it is not the boot drive, and 3) recognize the boot drive and enter Windows. I tried BIOS initialization and re-update, but the symptoms are the same.

- Setting the boot sequence -

1) Samsung DVD Multi
2) USB drive
3) Boot SSD
4) Not used
5) Not used

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SoominPaPa Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 25 Dec 2017 Location: South Korea Status: Offline Points: 3	Post Options Post Reply Quote SoominPaPa Report Post Thanks(0) Quote Reply Topic: AB350 Gamin K4 Mobo's Troubled Issue Posted: 25 Dec 2017 at 8:35pm
	Mainboard: AB350 Gaming K4 CPU: AMD Ryzen 7 1700 VGA: Sapphire Radeon RX460 4GB RAM: Two Samsung DDR4 2400Mhz 8GB HDD: CrucialTec M4 128GB (boot C drive), revuahn SSD 512GB, WD 400GB, Toshiba 3TB ODD: Samsung DVD Multi Power: Power Station 3 Q80Plus 850W Additional PCI devices: SATA expansion card (4-port, Marvell chipset) BIOS Version: 3.30 OS: Windows 10 Pro Redstone 3 (new installation) Sorry. I am not an English speaking person. I am using the ASROCK AB350 Gamin K4 motherboard. I have found some problems with my board. 1. Some features of the Sound Blaster Cinema 3 program conflict with the ASROCK Realtek sound driver. If you click the headphone menu or the speaker menu icon in Cinema 3 program, the window volume setting is muted and Cinema 3 program is forcibly terminated. To solve this problem, install the latest R2.82 driver for the Realtek sound driver on the RealTek website instead of the ASROCK homepage version. Or you can install Sound Blaster Cinema 3 program by installing version v1.00.1.4 which is provided by ASROCK instead of version v1.00.1.2 which is provided from the overseas archive site. I think that ASROCK will have to provide the latest version of Sound Blaster Cinema 3. 2. ASROCK Realtek sound driver installation does not enable Windows 10 spatial sound function. When installing the Realtek sound driver provided by ASROCK homepage, the spatial sound function of Windows 10 is not activated and it is fixed to off status. To solve this problem, install the latest R2.82 driver on the Realtek homepage. However, there is a bug in which the Realtek High Definition Audio Manager tool is not activated when installing R2.82 driver. This is the part that Realtek needs to solve, but I think you should also know about it at ASROCK headquarters. 3. ASROCK Restart to UEFI program does not work properly. When I reboot, it does not enter BIOS. It just boots into Windows, or is blacked out on the screen. 4. BIOS boot sequence function does not work. In my case, if I leave the boot SSD at 1, it will boot to Windows, but if I leave the boot SSD at 2 or 3, I can not boot into Windows. For example, If the boot sequence is set as below, it is normal to boot but it can not find the boot drive. If it is normal, check 1) and 2) to recognize that it is not the boot drive, and 3) recognize the boot drive and enter Windows. I tried BIOS initialization and re-update, but the symptoms are the same. - Setting the boot sequence - 1) Samsung DVD Multi 2) USB drive 3) Boot SSD 4) Not used 5) Not used